Fairfield Inn & Suites Memphis East/Galleria

While passing through Memphis we needed a place to stay for the evening and selected this Fairfield Inn for a night stay. Knowing the Marriott brand having over 700 Knights Inn Marriott I presume that this would meet quality of other Fairfield Inn’s. Upon checking the staff was friendly got us a room and everything is fine. The breakfast bar in the morning was so little more sparse then I have seen other field field hotels but the food was good.

Super nice and helpful staff. Clean rooms and good housekeeping staff. The beds and linens are good Marriott quality. Water is hot and has great water pressure. Two device limit on in-​room free wifi. Not a problem though as I understand bandwidth distribution. Breakfast is really good. It goes beyond basic continental. The best thing about this hotel is location. Every possible store and restaurant is in the area. The best part is the Galleria mall. It’s also right off of I40. Free cookies and chips in the evening and coffee and water all day. My only reason for not giving it 5 stars is the bathroom sink counter is small. Once you layout your toiletries there isn’t any room left. Other than that it was a great stay.

The room was clean and good sized. However, it was very noisy. We were on the second floor and there must have been a herd of elephants on the third floor.
And what’s with the limit of only two devices on the wifi per room? Unless you are traveling alone that’s ridiculous. Between my wife and I we have a kindle, 2 iPhones, an iPad, and a laptop when traveling for business. I guess we can be glad we are not a family with kids. So. … Wifi is free if you have only two devices, but you don’t even have the option of paying to add a third.
Finally, we requested a feather free room and didn’t get one. You would think 70 nights this year in Marriotts would mean something.

Near perfect stay!
From my understanding, this hotel has recently been renovated and it shows. The rooms were roomy, gorgeous and everything worked. Hot water was steamy hot and the AC frigid, just how I like them to be. Floors, bed and bathroom were clean. The rooms also had a pretty large fridge and microwave, awesome for leftwovers from the many restaurants and Walmart nearby. The gym and pool area were both in working condition and the staff was friendly, even when we showed up at midnight. The breakfast was your typical items as well and the area was well maintained. The only thing stopping this from getting a five was that several people constantly had wifi connection issues and my key didn’t always work on the door. Great price for a great night’s sleep!

Very clean, super nice staff, and evidently the renovations the other reviews are talking about occurred — this hotel is nice! I’m usually a Hilton property girl, but I am very pleased with this place. And you can’t beat the price!

Service is great and the staff are nice. Seems those things are hard to come by in this area. The hot tub is hot… Also hard to come by in this area. Room is nice, clean, and comfortable.

I work with computers for a living, and that includes working from my hotel room.
Three words to justify the one star rating: World’s Worst Wi-​Fi.
For that reason alone, I will never stay here again. I’ve been in this jail for a week, and it has regularly taken me an hour to complete a task that normally takes 10 minutes with any other hotel’s Wi-​Fi connection. (Maybe I should buy a 4G LTE card for my computer so I don’t have to put up with this again in the future.) The Wi-​Fi is free, which is probably how they justify not bothering to do anything to improve it.
Otherwise: It’s a standard Fairfield. Good location. Some of the best housekeeping staff I’ve ever encountered. Dreary breakfast (but that’s «standard Fairfield» too). Fresh cookies in the evening at the front desk when they remember to bother making them. Frustratingly slow elevator for a three-​story building. The one printer in the «business work area» next to the lobby has been broken all week. Can’t receive some TV channels that I should be able to receive (i.e., listed on the channel line-​up card in the room).

Found out AFTER making the reservation that this hotel was under renovation. Hmm, seems to me they should tell you BEFORE making the reservation.
Anyways, I still would have picked it. Reasonably priced and updated room. Nice touch with the warm cookies on checkin.
No doubt it will be a 5 star one when they finish the reservation.
I will be back on my next stop in Memphis.

Standard old school Fairfield that is about to go under a major renovation to take on the new brand standards. Signs were up everywhere as of late July ’11, but no movement yet.
As it is, the suites are very nice and cheap — bigger than some Fairfield suites I’ve been in, with double french doors and a full living room w/​flat panel TV. The air conditioner in our suite had a deep, thumping pulse to it — we thought someone was enjoying a NWA album in the parking lot, but quickly figured out it was the A/​C. That aside, everything was clean and worked.
The lobby has a unique setup with a wooden staircase coming down into the lobby from the 2^nd floor — something I’ve never seen at any other Fairfield (and I’ve seen a few). I really wonder how this jives with the upgrades and renovations, but we’ll see soon enough.
The location is great — right off I-​40, next door to Wolfchase Galleria. Great for passing through or short stays, less for doing things in Memphis proper.