Fire Plate

This is a newer restaurant, so I’m trying to keep that in mind with my first visit.
My first impression wasn’t all that great. The restaurant looked nice; clean, organized– it didn’t «look» new (in a good way). There were only 2 people working. The young lady at the register wasn’t able to answer a military discount question, and didn’t offer up much help when I asked what was the lunch special… She told me to go back and read the door. The gentleman in the back doing all of the cooking is, whom I would assume, the owner. Not much conversation, just a simple, straight-​forward, and slightly uncomfortable transaction. (P.s. I always like to engage the employees, in a positive way– whether I’m being waited on, served from a counter, or a drive-​thru window. When they don’t respond to anything, it gets awkward.)
I ordered the 2pc white (fish) lunch special ($ 5.99) that came with fries and a canned drink. (They didn’t appear to have to-​go cups yet). When I opened the take-​out box, I saw not 2, but 3 pieces of fish. They were very small, so I imagine the extra piece was to make up for the lack of serving size. It would have been nice, but the fish was not at all good; looking, tasting, or anything. It was was over-​cooked and dried out. I couldn’t eat but the 2 smaller pieces, and I had to drown them in hot sauce, tartar sauce, and even ranch to make them tolerable. The fries were perfect. Almost had a beer-​battered texture, and perfectly seasoned. Hardly dipped in any sauce! I also had the small side order of fried mushrooms– a good serving size of 10 pieces. (Had to ask twice for the ranch dip). They were cooked perfectly. Very juicy and flavorful on the inside, a nice golden-​brown outside. Perfect.
I will give this place another go. I saw they had Italian beef on the menu. That’s a rarity in Memphis, and I look forward to giving that a try on my next visit.
Price: average $-$$
Appearance: 4*
Customer Service: 2*
Serving size: 4*
Taste: 2.5* (Fish has 1*, the rest was fine– 3.5−4*… That fish killed it)