poor customer service. have been trying for almost three weeks to book my daughters birthday party. there is not a number that you can call to speak to a human. you must leave a message or send an email. We had one call back and missed the call. called back within two minutes and still haven’t heard anything back. we will be going to sky zone and would recommend the same. update: Calle again two weeks ago and then a week ago. still no call back and even left specific date information.
Jennifer A.
Évaluation du lieu : 2 Covington, LA
Very poor customer service. I purchased the $ 11 Groupon for my 2 children, to use while in town visiting family for the Thanksgiving holidays. When I purchased the Groupon, the only exclusion listed, was that it had to be used Mon-Thurs and it expires Dec 18th. When I arrived to use the voucher on Tuesday, I was told I would need to pay $ 5 because«Groupon made an error and should have included that school holidays were also an exclusion»(though only a few schools are out, and NOT the local public schools). Carl, the manager on duty stated that it should be more, but they were ‘only’ charging $ 5 for the mistake and that they have mentioned it on their website, Facebook, and that Groupon has now fixed the error. This is false advertising, and they should have honored the voucher I purchased. We will not return, and will continue to use Sky Zone in the future. Also, only ONE attendant watching over ONE area, the other areas were unattended(with a few attendants standing around chatting) for children to do whatever — unsafe!
Chase P.
Évaluation du lieu : 4 Memphis, TN
This place is cool. A while back, our school had a middle school lock-in where we went here from 9 – 12 and then went back to the school. I’m rating this based on just the jumping world part, not the rest of the nights experience. Let’s start with the large trampolines. They were probably the best, most bouncy and springy trampolines you can find at a jumping place. I also like the unordinary way of buying refreshments and snacks. It’s kinda unique, but very time consuming. Instead of actually going and buying a drink with your $$, you had to place your order, go up to the front desk, out of the jumping room, hand them the ticket thingy they gave you with your order on it, and then go back and get what you requested to buy. I’ve never seen a jump place make something so complicated. It was kinda funny. The sad part is they ran out of all the good stuff pretty quick at that thing. There’d be like 20 people trying to get an order. All in all this is probably the best jumping place ever, better than sky zone could ever do. Four Stars.
Clint T.
Évaluation du lieu : 4 Birmingham, AL
This place is great! My kids had a blast. An hour is plenty of time to enjoy everything they have to offer. Plenty of space. It’s a wonderful option for parties.
Pucca K.
Évaluation du lieu : 5 Austin, TX
Had a lot of fun jumping at the trampoline park. I like that you can run up and down the long stretches of the trampoline and that your not confined to one square. Foam pit was fun to jump in but it is difficult to get out of. Basketball was fine but not my thing. Dodgeball is fun to play. the kids can get really competitive. All in all fun place to play at. Fun for the kiddos and a great workout for adults if your up to it!