Long’s Automotive

Luckily Brad was recommend to us from a friend and he took great care of my BMW! He was honest (rare I know) and he did exactly what he said he was going to do. I’m so lucky he is local because we will be taking all of our vehicles to Long’s from now on!
Definitely check them out, you won’t be sorry.

After trying several mechanics in the area, I’ve settled on Long’s Automotive. They are professional and honest, which is hard to find in this industry. I just got my car back yesterday and it needed a new radiator, battery terminal, alternator, tune up and oil change. I had gotten an alternator a year ago from Long’s and they honored their two-​year warranty, so I didn’t have to pay for this one, which made the bill much nicer and I didn’t get the runaround about it at all.
My car is 26 years old and I love it, but it’s hard to find parts for now. The battery terminal for my Mitsubishi Eclipse no longer exists, so they ordered a new one from a Lexus dealership because it was a match that would work well with mine. That might have been the issue causing my alternator to fail, so it was really great they honored the warranty for another rebuilt one.
The total for everything yesterday was $ 580, and I didn’t have to pay for the alternator (even labor), so I can’t tell you how happy I am. I recommend this auto shop based on my own experience over the last couple years.
I did go to the old address on Bradley Rd in Menifee at first and found they moved to a new, larger shop off Ethanac Rd, by the way.

Long’s has taken over the Chaney’s automotive location on Ethanac and I could not be more pleased. I have dealt with Chaney’s for years and was more than satisfied with their service. I called to make an appointment and found out that the business was now Long’s Automotive. I hate change but still went ahead and made an appointment. I explained that the serpentine belt on my 2006 Tundra needed to be changed. I was given an estimate over the phone which seemed reasonable so I confirmed my appointment. The day before my appointment Long’s called to confirm my appointment time. I showed up at my appointed time and explained that I would have to wait while the belt was changed. 45 minutes later I was on my way and the price matched my estimate. Good job and way to go Long’s.

This place has always taken great care of us. Today we came in without a appointment and they were still able to help us. The owner seems amazingly honest and I’ve seen him work with several people while I was in the waiting area. I feel so much better knowing I have a mechanic in the area I can really trust.

I have been going here for years, ever since a tow truck driver recommended Long’s. They look over my cars before long trips and fit me into their busy schedule for repairs and oil changes. The staff is knowledgable and friendly, and will explain clearly the work that needs to be done. I always feel like their prices are fair and the repairs are good. Highly recommend.

This place caused more problems then they fixed. I had to go back 3 times for the same issue. I would make an appointment a week ahead of time, drop my car off and come back to pick it up with nothing done because they said they were too busy. Why did I make an appointment? They messed up a bunch of parts which I had to get fixed somewhere else. Thanks… will never go back or suggest this place.

We took our 1996 Dodge Diesel Truck here to have a hole fixed in the gas tank fill line. Not only did Adam fix this at a very reasonable price, he also diagnosed our starter problem. He had printed out a copy of the needed part and provided us with two estimates to fix it. One was if they bought the part, and one was if WE provided the part. Of course we were thrilled to be able to provide the part as it saved us a TON of money! We were so happy with the repairs and customer service here, that we recommended both our daughters to this shop! Our one daughter has already brought her Jeep in and was given EXCELLENT customer service! It’s not every day you find an automotive shop you can trust, but this place is a gem!