Menifee Dental Group and Orthodontics

I seriously cant stand the dentist but truly like the service I receive here… Painless Deep cleaning and an awesome staff… thank you Marissa.

I love this dental group. Ian is the best dental Hygienist I have ever encountered. In fact we moved out of state a few months ago but booked appointments during the holiday week (when we were coming to visit family) because I love his office so much. If you have any issues they take care of it immediately while you are there.

I’m so saddened by all the complaints. I can’t help but think complainers rule the web and how sad for a business. I have been coming here for many years, my entire family’s sees Dr. Soriano and Ian. From the moment you walk in to the moment you leave the experience is nothing but professional. The staff has always made us feel like «family». I have never had a long wait actually quite the opposite I’m always back almost immediately. The staff is caring, personable, friendly, kind and considerate. Dr Soriano takes time to listen and always does a thorough exam we actually look forward to our visits. Ian is probably the most amazing hygienist I’ve ever seen. His cleanings are always extremely thorough. He takes the time to explain everything that he’s doing and his words are always so kind, comforting and encouraging… he is a rare find and I would be devastated if he were no longer here. So please before you make a judgment call remember no one that’s happy takes the time to write a positive review. I 100% recommend this office!

If I could give them a minus 5 stars I absolutely would.
Oh my gosh. These guys are awful. It is so clear that they do not care about your dental health. All they care about is selling you «deep cleanings» or other unneeded services which are not covered by your insurance. So if you have insurance that covers your twice yearly cleaning these guys won’t do an actual cleaning done by a professional «Dental Hygienist». You never see a Dental Hygienist. If you won’t pay for a «deep cleaning» the dentist spends 8 minutes with you acting like he is cleaning your teeth.
Of course if you do not get a professional teeth cleaning by a professional Dental Hygienist eventually you will need deep cleanings. Believe me I am older and have had over the years at least 15 different dental hygienist clean my teeth. What these con artists do is not teeth cleaning. It is clearly designed to support the deterioration of your dental health so they can charge you to repair «What They Caused To Begin With» !!!
What they care about is the money they can get out of you. THATS All!!! They act like they simply do not care about your dental health.
Run as quick as you can. Seriously if your dental insurance assigns you to these guys before you even think of making an appointment change your dental provider and go somewhere else.
I have done about 30 Unilocal reviews. I prefer to do a positive review and all but two including this one have been positive. I can’t tell you how serious I am when I say RUN!!! Do not use these guys.
By the way the reason they tell you your insurance won’t cover the work is because it’s not needed work. Your insurance will not approve the work based in the available facts that they have to submit to the insurance company. That is why you see Unilocal reviews where they say per my insurance documentation this should be paid for and Menifee Dental Groups response is I hate to tell you your insurance does not pay what it says it will pay and you have to pay for the service. It’s not necessary work and they can not document the need for the work to insurance company standards.

I been going to them for last 8 months. Paying thousands more for work they saywhen first come to them. 8 months ago needed done. Again 8 that months ago doing more than a thousand there said costs. Thought still they fair on price and do best possible. Office today then is asking payment in advance for work not even done yet to secure payment. what gustapo tactics is that? What contractor or anybody insists payment paid before service is rendered. I HAVE NO PROBLEM PAYING WHEN SERVICE IS RENDERED! have a whole lot of problem paying in advance for service not yet done or rendered. OFFICE Demanded a credit card to hold on file that could be hacked or sign for payment plan even though half the amount was already paid. office say oh its our new policy. do you want to see dentist office like this with no understanding wanting to be paid before service is rendered? even forgive wisdom teeth removed that took out canals for molar tooth and likely need implants in few years due to crappy wisdom tooth removal from there office. Never take there contracted help! take referral to see specialist, not a specialist they bring in to make more money off you. Doctor Hatchee I recommend but no one else including office staff who will try to take you to the bank on charges not proper what your insurance say you need to pay. Many times have to correct there charges. Dr. Hatchee is great, beware of everyone else in office or the more you go to this dentist office the more you will spend and not have any teeth left unless there implants for each tooth and that each implant for each tooth will cost 3 to 7 thousand depending if insurance covers implants. the more you come the more the office wants from you money wise…

If i could give this office 0 stars I would. Almost year after receiving dental services or should I say a lack of I’m still having problems. Not only did they do work that wasn’t needed but they did it wrong. Now I’m actually having real issues with my tooth. This office is a rip off. STAY AWAY
Not only have I been in pain since coming to this dentist, I’m still paying to have my tooth fixed that they messed up. I have to come out of pocket more money to have a root canal redone because they failed to do remove all the roots in my tooth.
This dentist office is horrible and should be shutdown.

Dr. Balshe is so awesome! My family and I have been coming here for years and have never had a bad experience. Everyone here is so kind and really make me feel valued as a patient and that they really care about me and my well being. I honestly can’t believe people would leave such nasty comments and make up such lies about this place but then again people complain about everything these days just to get a little attention. So Sad. I always recommend this place whenever the opportunity presents itself. You won’t be disappointed.

I could not have had a better experience with Dr. Balshe !!
I move to the area recently and needed a periodontist for an implant but did not have any Recommendations for doctors. I called around and decided to go in for a consultation.
I was immediately blow away with how attentive & knowledgeable Dr & his staff are. Dr Balshe looked at my case and provided a faster & affordable treatment plan than my previous Doctor. I was anxious to start treatment before I left for vacation, Dr Balshe & staff were able to fit me in that same day. My implant procedure was quick, pain free and PERFECT!!!
Recovery was a piece of cake.
I could not be happier with Dr Balshe!!!
Highly recommended to anyone

What a horrible experience. If I could give them zero stars I would. I had a mouth infection for 2 weeks after a root canal. They didn’t give me antibiotics and the dentist wouldn’t answer the phone. They gave me the wrong type of root canal. Horrible customer service.

My insurance company authorized me to obtain a second opinion after sharing my concerns with them. I was told by Menifee Dental Group that many crowns had to be done ASAP or they would all become root canals. I’ve never had any discomfort or sensitivity but they really tried to rush me into having the work done then and there. Thankfully, I was in escrow on a home so I couldn’t charge anything and had to delay the work. I went for my second opinion today but didn’t say anything to the new dentist about what I had been told. NONE of those things are needed! I’m concerned now that the one root canal I let Menifee Dental Group do previously, wasn’t necessary either since I never had an discomfort with it either. The new dentist told me that I do have one molar that I need to watch and he said it would be a good idea to crown it in the near future because a large old filing in it is likely to come loose, but it isn’t an urgent matter. That will cost $ 680. Menifee Dental was going to charge me $ 3,000 over and above what they were going to fraudulently bill my insurance company for! So very thankful for your Unilocal reviews! You saved me from having to endure a lot of unnecessary work and nearly $ 2,500! Also like the other reviewers, I was told that I needed laser-​scaling that insurance doesn’t pay for. What they didn’t tell me, but my new dentist did, insurance DOES pay for MANUAL deep-​cleaning. I had it done at my appointment today. No discomfort at all doing it the tried and true way. I will never step foot in Menifee Dental Group’s door again!

I’ve been a patient at this dentist office since they first opened their doors. In the beginning it was great, the mood of staff was upbeat and the dentists were charming, warm and caring. Recently I was in to have work done for a painful tooth and have found that the environment in the office has changed. The dentist does not really seem to care anymore. In the past, he would welcome me, look over my charts with me, perform his official duties and his assistant would finish up. After that, he would come back to check the work again, making sure everything was good, then I could leave. Now, my dentist comes in hardly has two words to say, performs his official duties then leaves and I never see him again. His assistant finishes up and I am escorted out. What happened?
Oh, and I’ve had the same problem with my tooth and am still in pain after paying over $ 1,000 Thanks a lot.

Please if you have other choices do not go there, rude staff, crap work, and they force treatments on you that are not necessary at all. Unfortunately we are very disappointed with our experience and also very sad that they messed up so badly that we had to seek legal guidance on this matter.

I went in to get a tooth fixed, had they waited until the NEXT DAY, my insurance would have covered it. They didn’t say anything until next week looking for their money. They sent collections after me so I eventually ended up paying, but it was the principal of not wanting to pay for something my insurance would have covered. Oh yeah, and on top of that, my tooth never was flush with that tooth on the other side of my mouth, even after going back twice to fix it… Do not go here unless you want to pay more for terrible work! Agree, I wish there was a –5 rating…

I wish there were a much lower rating available!!! I paid over $ 1300 for a procedure for my son quite a few months ago that was never done on him. Since they did not do the procedure, I requested (over a month ago) to have my money refunded to me. I was then told they would set up an appointment so that I could «discuss treatment options» with the dentist. I informed them that I do not want to discuss any treatment options nor do I need an appointment, all I want is my money refunded. They then tried to discourage me by telling me it would be two weeks before I even saw the refund (like that would deter me)! Over two weeks later I called and was told that it would be another 5 days. The staff kept giving me the runaround and each person I spoke with claimed not to know anything about the other people not giving me the refund (surprise, surprise). The office manager Erica was also (miraculously) never available to speak to me. When I finally was graced with her Holiness talking to me, she kept trying to mitigate their role in jerking me around. Each time I spoke with someone, they «promised» to have their manager call me back «right away» or «first thing tomorrow». They are so incredibly unprofessional it’s ridiculous. They are extremely overpriced, and have little to no regard for their patients.

I just wanted to thank the lady in charge of opening up the line of credit. Because of you giving me bad information, I was able to get a second option on my wife’s dental work and I am glad i did. your place was going to charge me over $ 4k for the work and I was able to find a place that was able to save my wife’s tooth and only charged me a little over $ 400 with insurance. I also have my new dental office review the price quote and he told me that this location and the location across the street was upcharging me for work that I did not need done. So again, thanks goes out to the person in charge of opening up the line of credit because of her mistake and buying me time to get a second option. Thank You Very Much for opening up my eyes to this place.

Omg! I thought I was the only feeling like this dentist is ripping you off. I have been going to my old school dentist Dr. FEHLING from murrieta for many years and had no problems with my teeth. Our insurance changed so therefore, I went with Menifee Dental Group closer to home and they have periodontist for my hubby.convenient. Well same story as the rest… they wanted to change out all of my metal fillings .they recommended laser… etc. .blah blah. $ 1000 PLUS LATER.. I have delta ppo and same line… your insurance will only cover a small portion. MY husband had the laser. ossetous surgery and the bill wasn’t cheap. We trust in what were told .it sad’s because
Last week he only went in just for a cleaning… they did xrays and told him (victoria) our insurance wouldn’t cover cleaning because he has had perio work??? Just because my husband wanted simple cleaning and not the laser. they didn’t clean his teeth. They were more worried about getting him to do the laser that they didn’t even do a simple cleaning. That tells me that they don’t care about their patients. It’s all about money in this office… money to pay for there fancy equipment. Run for the hills. Turn back.

Please BEWARE of these people, especially the «Financial Advisor» who works in Albert Soriano’s office. She is rude, pushy and will personally attack you (verbally) if you refuse treatment as I did. I’m certain she is merely following the orders given to her as Albert is full aware of her tactics and continues to practice them. They will tell you that you need the most expensive dental work available and provide you with that as the sole option. Any other options are quickly dismissed as, «not possible» or «that wont work». I could go on and on about the crooks in this office, but it appears, based on other reviews, that I’m not the only one to experience the practices of these «medical professionals».
I only write this review to caution the elderly folk who live in the Sun City, Menifee, Canyon Lake area. If you have family living in the area, please please please have them go elsewhere for their work. There are great offices in Murrieta and Temecula who treat patients like people.
This office has a ton of fancy equipment and the newest technology and I promise you that you WILL pay for them to have it!
It’s not about taking care of people in this office and clearly Albert Soriano was not required to take the Hippocratic Oath.

I’ve been using Menifee Dental for the past few years. I started using them when I moved to Menifee. I have always paid a lot for their root canals, crowns etc. But since they’re nearby and can do CEREC Blue Block crowns in one visit, I’ve been using them out of convenience. YES, they inflate charges and recommend unnecessary treatments, like other reviewers here have said.
Recently I had a scheduled checkup and after the ridiculous amount of x-​rays (every time) it was determined that a molar that occasionally hurt when biting down had a crack and would need to be crowned. So, I scheduled the procedure for the crown. By the way, I saw a statement from my Dental Insurance plan indicating the number and cost of all those x-​rays — ridiculous!
Incidentally, the Dentist, while reviewing my x-​rays and inspecting the cracked molar, mentioned that I was losing gum due to «dental disease.» Now, this is the same dentist that told me 6 months ago that my mouth was «boring» because there was NO tartar or any signs of neglect or hygiene issues. Now he’s saying I need the Laser Hygienist Treatment that can go below the gum line where brushing and mouth washing can’t get… But wait — this same dentist was fixated on an old metal crown last time I was in for a routine checkup. He said he was «worried» about decay under that old crown and that it needs to be replaced. But this visit he’s not saying anything about the crown and wants me to get the Laser Treatment for $ 280 or so. It’s not covered by the insurance company. I had it done about 4 years ago cause I didn’t think about it much. Now, I google it and discover that it is not a fully accepted or recognized procedure by the Dental Association. Also, there were articles regarding the «damage» the laser can do to healthy gum tissue. So, did Menifee Dental buy the Laser Machine and then need to pay for it and the hygienist by unnecessarily pushing the procedures on patients?
Anyways, I came back in for the crown and yes, it was to be a CEREC Blue Block because I own a business and I can barely afford the time for a single visit much less the multiple visits standard crowns involve. When the dentist was prepping the molar I mentioned that it seemed to me that every time I had a molar prepped by Menifee dental, the trauma and damage to the molar caused it to require a root canal. He said he hoped not this time. Now, I couldn’t see the amount of enamel and structure he was removing but it seemed like a lot and while I waited for the CEREC crown to be fired the Novocaine wore off a bit. When the crown was ready the dental assistant made a test fit of it and I noticed when my tongue touched the prepared molar it was EXTREMELY sensitive. I mentioned this to the dentist and he said it should go away in a week or so. Here I am a month later and the tooth is pressure, hot and cold sensitive. I thankfully have a large quantity of 800mg Motrins so I just take a couple a day until I can get to a NEW Dental Service Provider.
I’ve cancelled all upcoming appointments at Menifee Dental Group and won’t go back or give them a chance to make this right. I’ve let them rip me off and inflict unnecessary pain long enough out of convenience — but no more.
You had better question ALL the treatments they recommend and especially compare their methods against your previous providers. That would be the easiest way to notice the red flags popping up while they attempt to sell you a bill of goods!
BEWARE!!!
P. S. I had 16 cosmetic crowns installed (trouble-​free) and a few molar crowns before I ever went to Menifee Dental so I’m VERY experienced in the procedures, practices and normal results involved with preparing teeth and installing crowns.

They say you need all this work max out your insurance and still want you to pay almost the same as your insurance. I went somewhere else… Turned out I didn’t need half the things they said I needed also I canceled my appointment online over two weeks ago and am getting calls to confirm my appointment :/​don’t go here… run they will take you for every penny you have

I wish there was a –5 star rating! The strangest, most awful dental experience yet. We were wanting to find a new Dentist in the area since the Dentist we knew and loved got sick and had give up her practice and I didn’t really care for the new Dentist or his new staff. So we went to Menifee Dental Group (should have checked Unilocal first) we had two appointments together then got a call before the day came to change one (that was fine) I let my Daughter who is 18 take the first one and she said she was ok going by herself. (she needed 2 broken fillings fixed ASAP) She called me after her appointment and said that it was going to be $ 2500.00 and they could do it right then. I have Delta Dental PPO and they pay 80% for that. I told her no, just leave I wanted to speak with them at my appointment the next day and I was assuming they were not processing my insurance and that was the total before billing my insurance. 1^st red flag
Next day I go in for my cleaning/​check up and I am in the lobby, I am hearing the office girls explain to a gentleman that he needed this special cleaning at it would be $ 280.00 out of his pocket and he «could need it every 3 months according to what the „specialist said“ he looked leery but also accepted it and made his future appointment» at this point was my 2^nd red flag. These girls were giving what sounded like a rehearsed, excuse sales pitch.
They called me back and asked what I was in for today and I stated just a cleaning and exam. They took me to a separate office «to wait for my x rays» and asked for what Dental issues I have and I told him none and they handed me a pamphlet regarding a special service they offer at a cost for oral cancer screening.
The dental assistant came and took me to x rays and was very thorough, noting that I had all of my original silver fillings (I am 39 and they are all over 30 years old and I never had an issue, If it’s not broke don’t fix it)
Then they sat me in the chair for my «cleaning» the Dentist came in and said let’s go over your x rays, so he starts my saying «do you know you are experiencing bone loss» I said no but that doesn’t surprise me I am getting older and genetically I am doing way better at this point that my Grandma and Mom (both had massive tooth loss by my age) he proceeded to explain to me that I have severe infection in my gums (first I ever heard of this, I go to the dentist regularly, I have tarter buildup and coffee stain issues that I know of) he then tells me that I will need to see a specialist before I can see the hygienist and they will let me know if they will need to schedule LAZER SURGERY before they can address my bone loss and gum issues and lastly (clean my teeth what I was there for) at this point I am so over this place and am faking a smile trying to be polite to I can get out of this chair and find a dentist to fix my Daughters broken filling, he asked if I wanted to schedule my first procedure (which at this point I was at $ 900.00 for the first specialist) and I said no thank you, he left and sent in the «billing lady» I am assuming and she starts with the sales pitch about my Daughters issues and I asked if that was after they billed my insurance and she said yes, they (my insurance might not cover much) I told her they pay 80% and brought my printout to show her and she said she hated to tell me this but they don’t always pay the 80%. She told me she was going to pre-​auth the work and they could pay up to $ 300.00 of the $ 2500.00. I told her no thank you and that I wouldn’t be doing any of these treatments and she looked at me quizzically and asked why. I told her that I had been going to the dentist a long time and had never experienced anything that felt like this and she said like what and I told her «this place is funny, something funny is going on here and this is like a doom & gloom used car sales lot and I am not buying. she seemed offended and I thanked her for her time and got up with my purse and she showed me the door.
Went home enraged that people like this exist and went to Unilocal to review local Dentist’s. should have done this first. found JC Romero in Sun City, he had good reviews, went yesterday with my Daughter she got her two fillings fixed ON THE SPOT $ 79.00 (my out of pocket after my insurance paid their portion) happy as a clam. loved the staff and Dentist super nice. décor not so nice but I could care less I am not there for the ambiance. I made my appointment for my cleaning and exam. it’s next week.
Sorry this is a long blabbering mess but there is really no shorter way to explain what happened at Menifee Dental. oh and also I got a email from Delta Dental regarding a recent claim for me and low and behold those gems billed Delta Dental $ 139.00 for procedure D0210??? and $ 85.00 for procedure D0350??? my cost is $ 42.00 which I am sure I will be billed at home for. what a crock! bottom line steer clear of this place — :(