Supercuts

A bit overpriced. Nice staff but my hair was not cut evenly after I kept having her look at it multiple times before I left becuase it didn’t seem right to me. She kept saying it was.
Sure enough it wasn’t as a few different times later that day my hair was mentioned by friends. Not a big deal but still.

This place is my #1 I like all the stylists there, but my all time favorite is Megan ! I called today to thank her for my amazing haircut ! I never thought I’d love short hair or trust someone to cut so much of my hair. My hair always is healthy an grows more then fine with Megan her hand an scissors are the best ! Definitely recommended, p. s she friendly an can always hold a conversation.

I have 2 stylists I have do my hair. Diane or Denise do a great job on my haircut and blow dry. They are experienced friendly and fun and I trust them both. I like to call ahead for one of them and then I don’t have to wait too long when I arrive. I highly recommend this salon and the price is affordable and not ridiculously overpriced. Clean and friendly and professional also

Needed a hair cut on a Sunday afternoon. Tried this place out due to the high Unilocal rating. Got in and out without an appointment within an hour. Steph did a good job at layering my hair. I have really long, thick and frizzy hair so it’s usually hard to cut my hair but she did it with ease. However minus 1 star because I asked for 1 inch off and she cut about 3 inches off. Although i do love how it’s one base price for all customers $ 17. Cheap! I usually get charged extra because of my long thick hair but not here. With my Unilocal coupon, it came out to $ 15! Nice! Happy customer :) will definitely come back!

You want your hair cut the way you want it cut; not the way someone else wants to do it — Supercuts cuts your hair EXACTLY what you want. Would not recommend you visit on a week-​end without booking on line for your time. This place is busy!

The service is great here. Perfect every time. I come in here every time i need a haircut and have always been happy with the service and great attitude of the staff. Plus they have my favorite products.

I’ve been going to the same gal at a salon in Orange since I was in high school, but the trip out to Orange is a bit far. As long as I know what I want and how I want it and that it will definitely look good, I’ll come here instead. For anything new, I’ll go to my usual stylist.
That being said, I was appalled the last time I came in here. I sat down and was essentially ignored by the woman doing my hair, she barely spoke at all. And the whole time this loud, boisterous blonde stylist, an older woman by looks of it, made loud rude comments about her customers after they left, including kids. Definitely NOT something any customer wants to hear, or SHOULD hear. If you want to talk trash about your customers, DON’T DO IT ON THE JOB.
The salon IS clean and they use decent products as well. Overall, I’d only suggest this place if you’re looking for a quick trim. Expect the wait to be about 30 minutes+ though.

Attentive Crystal is great, she focuses only on you. Excellent service every time. The online check in gets better and better. Salon is always clean. Great job girls.

Great haircut. Clean, beautiful shop, friendly and busy. Drawback… mapped me to empty store by Chipolte and Starbucks or I read wrong… called and got good directions inside that mouse mazed shopping mall

I’ve been coming here for quite a while and can’t say I’ve ever had a bad haircut. Only complaint I would have is that there is usually quite a wait, but that’s not the salon’s fault that they have so much business. My favorite stylist is Stephanie; even though we seem to have conflicting schedules, I always prefer to wait until I can get in to see her because she’s really good. She is great at layering and cutting side bangs which is a big deal for me. She’s also very nice and personable. We usually spend the whole time I’m there talking and laughing. She’s even given me samples of hair product. Great place for a quick haircut :)

Needed my 7 yr old daughter’s hair cut for school pictures the following day, asked for «barely a trim» so it’s cute tomorrow not next week.. perfect cut.
Rarely do I get the haircut I ask for especially at a walk in so I’m happy

Awesome people with awesome cutting skills. Denise is the best!

This location is in my opinion the best. All the staff here is friendly and they are very efficient. Worth the distance to travel.

I came in for a simple trim on my long hair. It was in the middle of my back. The layers had grown out, so she cut and layered my hair, it was afterward (she didn’t show me the back of my hair) that she cut off 3 inches! Two inches more and I would have a bob.
My bangs were side swept, I wanted them evened up. Instead she cut them off and there was no more side swept. Honestly they were an inch above my eyebrows. And when she pushed them to the side there was a big notch in them. I asked how she could fix it, and she asked me if I wanted them textured and I asked would that help? Ad she threw up her hands and said «they look fine I can’t fix them any better».
My twelve year old daughter gave me the look like «really»? I looked like a 10 year old whose mother didnt know how to cut bangs. They were block cut and too thick and thicker on one side than other, hoppy and uneven.
But i was so focused on the bangs not to realize how short my hair was and the layers were awful. They were chopped off in the back and not blended. One of the worse cuts I have had.
I ended up going to a local fantastic SAMs that my husband goes to and asked the manager if she could fix my hair, and when she showed me how bad it was, I was even more shocked. She had to recut my layers and blend them and recut my bangs so now they are thinned and blended and now I don’t look 5 years old with block cut bangs.
I believe the girl was new, but if that’s true, she should have asked for help instead of throwing up her hands and getting frustrated with me because I wasn’t happy with my cut. I am going to have to wait months for my hair to get back my length. It is now shoulder length instead of middle of my back.
Very unhappy, won’t be back.

I’d been to Supercuts’ other locations for years, and after moving to Menifee decided to give this closer location a try. I called in advance and my color info was exchanged between employees of both locations. Everyone was polite and I left happy. I didn’t opt for the $ 20 blow dry, so I couldn’t see my final color until I went home and it dried.
When my hair dried, it was very red/​orange. I went online and emailed Supercuts, as I was not able to leave a voice mail when I tried calling after hours. Immediately, a wonderfully nice lady named Kristie began emailing me. We exchanged over 20 emails, calls and texts until she was sure I was satisfied. They believed me and acknowledged yes, your hair is not brown, this should not have happened, part of the color was pulled through that should not have been. They redid my color immediately, threw in a holiday gift set and haircut, and saved a long time customer.
I believe Kristie and the other stylists when they say that this really was a rare occurrence. I think the mark of a strong business is acknowledging and rectifying mistakes when they do occasionally occur.
During my two lengthy visits this week, I watched many satisfied customers come and go, getting a variety of haircut and color services. Everybody seemed satisfied.