Laurel Grove Apartments

This is by far the WORST apartment I ever lived in. They can get away with it because this is used for corporate housing for Facebook interns. They come and go after a few months, so they have no need to keep the tenants happy. (Except for Facebook corporate office)
You can almost hear the conversation of your neighbors if they are talking loud enough. Also, the noise of the train is almost unbearable. I’m a pretty sound sleeper (can sleep through an earthquake, storm, etc), but the train noise wakes me up at 5am — 6am DAILY. We finally bought ear plugs, and that helped a lot. When you talk to a leasing consultant, they will not tell you any of this, of course. I urge you to come visit at the crack of dawn to listen to the first thing in the morning honks of the train before committing to this place.
Another thing is that the owner/​property management company is SO slimy. First of all, the leasing consultant told us that we can go month to month after our lease ends, but they of course revoked that right! The property management company said it is laid out in the contract, which of course the leasing consultant never mentioned! And they raised our rent by 8%+, and barely gave us a 30 day notice even though we kept on asking to notify us the new rent. When I called the property management company about how they should give us more than 30 day notice if they are going to raise the rent by more than inflation, their answer was «this is still legal».
The only thing good about this apartment is the the manager on site, Guillermo. (He’s super nice and professional)

Can’t wait to move out. They have rats in the apartments and they never told us about it. Now they even say there’s no much they can do about them cuz they come from behind the kitchen sink and they would need to take the whole thing apart to cover all the holes.

Super pricy. Bad customer experience. They will charge you $ 1000 for your carpet usage, even if you barely used it. I was there for 6 month and they charged me for $ 2000 cleaning fee.

Fabulous location and very clean. Super pricey. They raised rents 7% across the board in 2012 and forced you into long-​term leases. 3-​Br right now are $ 4,400, I hear! In addition, utilities are expensive — I have a 3-​Br — my utilities run between $ 200-​$ 300 per month! Yikes. It is more than a single family home I lived in just down the street. And, they are sticklers for rules, even if you’re a great tenant. They won’t let you out of your lease early unless they can re-​rent and they push theirs first. Most units have to use community, coin-​operated laundry?!

Do NOT believe anything these guys tell you! One of their employees led me on to believe I was pretty much about to put down a deposit and get a place, and just a few days later I found out she had offered the same apartment to 2 other people and was almost trying to ‘blackmail’ me into paying more, if I wanted to get it. WTF, who does that!!! Very disappointed! I am done with them and will make sure I spread the word!

This review is for the Sherrie in the leasing office. She was great! Not only is she managing the apartments, but she is completely willing to help you find other properties in the neighborhood. She understood what a nightmare everyone else in the business was. This lady has some super great karma coming her way.
Thanks Sherrie!