Anchor Moving Systems

We hired them for a large cross country move that involved keeping items for home delivery separate from items for 6 month storage. They were timely, personable, professional, and everything went smoothly. Everything got to where it needed to go and in tact. They stored our things for a reasonable price and came 6 months later to our rental home to move all of our things into the home we purchased. We would definitely recommend them.

From the friendly, professional front office staff, to the packers and movers, Anchor is efficient, trustworthy and reliable.

Anchor Moving Systems provided great customer service focus and supplied professional movers. They helped make a stressful day of moving less so by providing me with confidence from the beginning of our discussions until the move was over. Would use again and recommend.

Okay, so… I totally understand that no business wants a poor review made public, but for the poorly reviewed business to respond with half-​truths, and some assertions that are total fabrications, I’ll address this, but for the sake of a ‘he said –she said’ thing, it’s the last time I’ll comment, for as of now, I’ve moved on (pun intended).
This poster (oddly, at no time did I EVER interact with a William F; only a female) states I never questioned the initial estimate when indeed I did! I really wish there was a way to post attachments to email correspondence here, and screen shots of PDF files with the items clearly listed, as I kept meticulous records. I told them their estimate was awfully high, considering my move almost four years prior (exact same items, with FOUR movers, not two) took about five hours with the total fee approximately $ 500. But that particular moving company charged by the item, not by the hour, which explain why that move came in at around FIVE hours, where for this one, I was billed for approximately 11 hours. But why rush, right? The poster goes on to say that I added 27 furniture pieces to the 20 set forth in the original estimate, then sent an email with «six more». This is laughable. I moved from a 1400 square foot condo to another condo that was slightly SMALLER! What the poster is doing here is including, say… five table lamps as five separate pieces of furniture, or packed box (the size of a case of wine) as an item. I have to say, that’s a creative inventory technique, but awfully misleading.
Regarding movement of furniture items, nothing was EVER covered until it was loaded and packed tightly onto the truck. Furniture cushions were tossed (unwrapped) onto the back of the truck by one guy, and picked up by the other. If one of the movers wasn’t there to take them, I spotted (unwrapped) sofa cushions laying on the driveway at the destination. How would the poster imagine they got there?
To the parts where my initial concerns over [their] moving techniques of expensive furniture is viewed as «surliness» and «not very nice», I’ll just say that the poster was not present, but is relying here on what his employees have told him when confronted with a negative review of their work, so those observations could be viewed as a defense mechanism. Regarding the part where later I’m accused of screaming at them and calling them names? That type of allegation just reeks of desperation, to which I’ll simply reply: «pants on fire».
And finally, this posters recollection of bill payment is slightly skewed too, and makes no mention of their several-​day delay in its $ 50 adjustment. They are correct that the bill was not paid the day of the move, due to the dispute, but it WAS paid within two weeks of receiving the updated bill nearly two weeks after the dispute arose. As for my review being written six weeks after the event? I can assure the reader that although I may be middle-​aged, my memory is still VERY much intact.

Outstanding job! Both of the guys were polite and hard working. Anchor was willing to work with my mother in laws schedule. Thank you

The worst mover ever. Hired by Resoration Hardware to deliver high end and expensive furntiure. Dont show up on time (4 hours late). Call 4 times to get directions. Dont call when running late. Don’t know how to put together what they deliver. Have had mutliple issues with them including gauging the wall of my brand new house. leaving without installed the legs on a huge dresser that weighs a ton. Incredible. Would if RH has a clue