Office Max

Sweet mother of God did I deal with a COMPLETE nitwit. This kid is better off asking ‘paper or plastic?’ or ‘do you want fries with that?’ than asking if he can help you at this store. I went in for a universal figure 8 power cord as I accidentally discarded mine during a recent move. After a 15 minute farce looking on the shelves he proceeds to tell me that the cord I am requesting is NOT a common item, rather a ‘very expensive special order item’. When I inquired about ordering one thru the store this clerk directs me to go to the Epson website (my printer manufacturer) and warned me ti ‘be prepared to pay $ 30 – 40 for it’. I politely thanked him and left the store. While in the parking lot using my phone I went on the office max/​office depot website, they in fact do have it AND it’s $ 7.99. I went over to Best Buy & got it there.

I was ultra pissed, but they more than made up for it!: I sent an order in online last weekend and got a confirmation email. Yet somehow the order never got printed and the girl working had no knowledge of it. Despite being busy that evening she made it priority to get it printed and cut ASAP! When I went back to pick up, they gave me my entire order of wedding invitations and inserts for free!

I went into the office max to buy a laptop. I had a specific one I wanted to look at and a gentleman named Marcus help me. It was a touchscreen laptop so I wanted to see how the screen looked, the way it was laid out, and the appearance of the screen. Marcus would not show it to me because he did not have the password. I left the store extremely frustrated and angry that I couldn’t buy the device I was looking to buy. I would not recommend this particular OfficeMax and maybe any OfficeMax to anybody else based on this experience.

Stopped at Office max to purchase a desktop computer that was on sale.
Office Max Sales Genius walks over to us and asks us if we are interested in a computer.
Me: Yes. I want that one.
Sales Genius: What will you be using it for — that one doesn’t have much power, it’s a very Basic one.
Me: It says it has 5G memory and 500 gb hard drive.
Sales Genius: well you won’t be able to do much with that, it’s really not powerful enough to watch movies or do gaming.
Me: It’s not for me, it’s for my 75 year old mother.
Sales Genius: How much gaming does she do and how many movies does she watch on her pc?
Me: She’s not into porn like you are and she’s 75 so she doesn’t know what gaming even is.
Sales Genius: Are you sure you wouldn’t want the better computer.
Me: Just go get us a computer please.
Sales Genius: What kind of operating system does she want?
Me: I will get the MS Office Home & student system on my way out.
Sales Genius: (he walks over and gets us one) Here, that will be $ 149.
Me: What, it’s $ 119
Sales Genius: well I thought she would want the professional edition with 3 licenses so she could use it on her other computers.
Me: She doesn’t have other computers. Please get me the correct one and my computer so I can check out.
Sales Genius: You will also need the Buyer Protection Plan.
Me: No, I do not want that. It has more loopholes than Britney Spears has had bad choices in men.
Sales Genius: Ok — he then disappears for about 5 minutes and comes back and pronounces that they are out of the basic computer that I wanted to buy, but they have the better one in stock.
Me: No thanks, I’ll buy it online.
I then go online and buy the Basic computer and MS O/​S for the sale price. And Office Max (from this store) delivers it to my house the next day. WTF???