Jalapeno Loco

Food is under seasoned over salted and the salsa is watery. Bathrooms are dirty and service takes a while.

Great Chips & Salsa! Great Steak Fajitas! Great place for lunch! Great service from a nice Mexican lady! I want more Mexican food!

Food was decent at best … Service was subpar … We ended our meal and had to wait 20 minutes for them to clear our plates … And I had to go and ask them for the check … I’d rather go to jaliscos

GREAT meal! Osvaldo was our server & he was fabulous! So much bang 4 the buck! Always great food & service!
That other reviewer was being LAZY! Some jerk that thinks Unilocal is gonna make her a professional restaurant critic! Lol. I was there on mothers day as well, and it was packed & there were plenty of employees! Also, like MOST mexican restaurants… you pay at the cash register… not at your table… THAT is why it took ages for her to pay… being lazy & probably rude! She says food & drinks were good… but complained about service, when it was HER that was too lazy to go pay her own check! Smh! I think loyal customers KNOW that ladies review is garbage!
Always great food, personable employees & clean! Muchas gracias Osvaldo y Jalapeño Loco!

Food and service are great. Family owned very nice people. Spicy burrito is my favorite. Highly recommended!

Authentic Mexico Restaurant… with awesome salsa and chips. The food is great… you won’t find black beans here but you will find very quick service and the price is just right. I had 2 pints of Negra Model with my combo meal of chicken burrito, chicken enchilada, rice, beans and sala… price includes 20% tip was $ 20.

«Jalapeño Loco is so authentic that they’ve been raided by INS twice» is the joke, and I can’t say I don’t believe it. The food is affordable, the portions huge, and the staff is awesome. Drinks aren’t particularly expensive and the bartenders make good micheladas if you ask them nicely.
These guys are within walking distance of my house, and I don’t take advantage of that as often as I should.

Jalepeno Loco is one of my favorite Mexican restaurants in the area. Even with all of their restaurant relocations, they’ve maintain the same atmosphere, style and quality for their patrons.
I’ll admit, it doesn’t take much to please my Mexican food cravings, but believe me, I’ve been to places that can fail to meet my simple expectations. Luckily, they meet all of my standards for a Mexican restaurant — delicious queso dip, filled-​to-​the-​brim tacos, and free chips and salsa. My friends both got enormous platters of food, both took half home because it was just so much food! And my total bill came out to be just under $ 10 with tip. You can’t go wrong!

Best Mexican food. I am from the southwest and this food is made from scratch. No cans of sauce or salsa! Everything is made fresh daily to order. If you want great food that is not «gringoised» try it out. Most people around here don’t know what real Mexican food is supposed to taste like.

The service here is absolutely horrendous!!! We sat for over an hour and waited for everything! Don’t come here unless you want to grow roots in your chair. It would be more convenient to drive to mexico to get food. I hate this place so much that I may avoid the entire street just so I don’t have to pass by this place!!! If I could give this place a thousand negative stars I would!!!

I have never once had a bad experience here. This is my favorite place for Mexican food in this area. I always regret trying new places because nothing is as good as Jalapeño Loco! The prices are good, the food is always hot, and the sauces are great.

My husband and I go here at least twice a month. The staff is always friendly and food comes out quickly. We always order the same thing (chicken fajitas) so I’m not sure about any other menu items. They are the best fajitas around and their cheese dip and guacamole is always good! Also their diet coke is up there with Mcdonalds pop! It’s always so fizzy! Lol

I went back last Friday and as bad as it was on my last visit, it was great this time. It appeared that they have added to their staff. Usually at most there is 2 or 3 hosts. This night there was at least six. The food was excellent too. We were seated and for a table of four we were given two bowls of corn chips and salsa instead of the customary 1 bowl for four guests. The salsa was also very much improved from my last visit. With nice size chunks of tomato and fresh cilantro… it was great.
I am so glad. For at least 5 years this has been my Mexican restaurant of choice, driving over 20 miles to eat there. Pleases folks keep up with the latest improvements. I’d hate to have to lose you.

Honestly, I am so sad to have to write a bad review. When my friend and I first walked in to try the place, the smell was a little off (didn’t really smell like your typical Mexican place). I ignored it and hoped it would be good anyway.
The manager led us to a table, looked tentatively at it, shrugged, and sat us down there anyway. We said thanks and sat down to discover that it was dirty. There were straw wrappers and sugar by the salt/​pepper shakers, and there were many obvious stains on the table. We asked the manager to clean off the table and he nodded like he knew it should be done (why he didn’t just do it is beyond me).
We waited a while, and then someone came for our drink order. We asked to order, too, since we’d been waiting a while. We both had sangrias and both ordered fajitas. When he brought the drinks to us, her glass had a really think, really obvious lipstick stain on it. I tried the sangria and really thought it was subpar. We looked at each other and called the waiter over and cancelled our food order.
Our waiter got a replacement sangria but didn’t take it off the bill. In fact, since we cancelled the food, the price of the sangrias went up from $ 3.49 to $ 5.49 each. We had to wait forever to get a check, and the waiter became very passive-​aggressive with us. He was like, «It was just lipstick. I promise that glass is clean.» But after a dirty table AND a dirty glass AND the lack of trying to make things right, we didn’t want to know how the food was.
We left, and the waiter turned his head away from us as we were leaving. I will never go back there.

Oh gosh how I miss this place.
I used to have dinner here every weekend with the fam before I moved. The staff knew all of our drink and food orders by heart and when we left they would jokingly say «see you tomorrow» but then part of me would silently think «Wait, what am I doing tomorrow… can I come back?»
Cozumel chessesteak is my first pick. It’s huge portions. Have it for dinner and then take home half of it home for lunch the next day. Chips and salsa and margaritas both are awesome and arrive quickly at the table. Friendly service. Definitely recommend it to anyone.

Had the lunch burrito (chicken). The chicken was tasty, the rice was properly cooked, the refried beans were nice. The best part of the meal was the chips and salsa, chips freshly made, and salsa had a flavorful mix with a 6 out of 10 spicieness.

Very good mexican food without a fuss. The dishes tend to be heavy and should be considered a dieters nightmare, but with choices like fajitas, one can eat relatively well. The special fried burrito on the other hand may not be good for the waist, but is quite good to the taste!

Always Great Food and Service!

The typical stick-​to-​your-​bones, comfort food, Mexican joint. Cheesy, spicy, fried goodness that will stay with you like a brick in your tummy all day. Fantastical!
Conveniently located in a shopping plaza in Mentor, this place screams cheesy with lots of bright colors. Not the kind of place you want to come to hungover for fear of décor induced dizziness, but perfect for a festive meal.
The never-​ending bowls of fresh tortillas chips and salsa typically fill me up before the food even gets to me, which of course happened to me here. But the chicken and mushroom fajitas were so good that I had to make room. I didn’t even need the flour tortillas.
Just keep in mind that you have to bring your check up to pay. My beau unknowingly handed our server the check and he stared at him blankly for about 30 seconds not knowing what to do. Whoops.
Overall, a great greasy meal served super fast for almost nothing. How can you go wrong?

No wait and great food.