Five stars for service — waitress and other staff were so nice — and the drink selection is pretty good. One complaint on drinks — some of the mixed drinks are too sweet and they don’t offer happy hour specials in dining room, only if you sit at the bar! Boo. Two stars for the food. It’s too darn salty. I had a chicken sandwich and fries. Sandwich was OK, fries were not that good. Nothing ever tastes that fresh and final dish is always lackluster. I tried part of the asiago steak dish. They put unmelted asiago shavings and some gross cream sauce on steak. It just wasn’t right. If anything, I think it should’ve been on top of steak and placed in broiler for a minute or two. They even managed to mess up dessert. We got the apple flatbread with ice cream. Flatbread was burnt at the edge. Apples tasted fake and from a can. Tiny bit of ice cream. And the caramel sauce was flung on plate in a messy, random way that didn’t add to the presentation. Sighs. Three stars for salad bar, it was fresh and offered plenty of toppings. I like this restaurant’s location because it’s away from Mentor Ave and not crowded, but wish their food was better. For a chain, it’s pretty standard fare.
Cool C.
Évaluation du lieu : 4 Mentor, OH
Tonight I went to ruby Tuesday with my family. I got chicken tenders and they were delicious but I ordered some fries with it and they were a bit over seasoned. The waitress was very nice to us but it took a while to get our check. My dad got a chocolate cake and it was delightful. I had a good experience at ruby Tuesday.
Alexandra K.
Évaluation du lieu : 2 Madison, OH
Ordered takeout from here tonight and wasn’t really satisfied. I ordered two cheeseburgers one with bacon and one without. Let me start by saying they loaded the box up with cold fries. I would have rather had a handful of fries with an option to have one other side such as a veggie or small salad. The burgers were warm but not hot and the buns were soggy. For paying $ 10 each for the burgers they could have added more toppings than one tomato and one pickle. The bacon was very chewy and not crisp like I would expect to have on a burger. The burger tasted as if it was burnt a bit. Displeased since everything tastes as if it was sitting and we picked our order up right on time and we live right down the street. Thought it would be a different experience since the place was full when we went for pick up.
Denise B.
Évaluation du lieu : 1 Eastlake, OH
We visited Ruby Tuesday on Friday November 27 with my fiancé and his family that was visiting from out of town. We got there about 10Pm, the restaurant was absolutely dead. We all ordered our dinners, and it took quite a while for the food to come out, even considering we were the only table in the whole restaurant. My fiancé’s mother ordered the full rack of baby back ribs that the waitress highly recommended and said they were the best ribs. They came out with hardly any meat on them and they did not look like baby back. My fiancé ordered the Asiago steak with shrimp, and requested the steak be cooked medium well to well. When his steak came out it was Medium Rare! The waitress did back him up and say that it did not have the right cook on it, my fiancé did request to her if it could come back out without the asiago sauce on it, as it was slathered in it. We heard her tell the kitchen that it was not cooked correctly when she took it back. About 10 – 15 minutes later the manager came back with a steak, we assumed it was a fresh steak, and said«I had the steak brought up to proper temperature» We did question if it was a new steak and he seemed shocked when we asked that and said«No». My fiancé cut into the steak, which already had several cuts in from when it came out the first time, it was WAY over cooked and tough, and it looked like the sauce was rinsed off the steak, because there was no sign of the cheese sauce at all. The manager came back over, and came across very annoyed and patronizing to us. My fiancé decided to just get a burger, which did come out much better. They were also running a promotion that if you purchased a $ 50.00 gift card you would receive a $ 15.00 bonus card to be used in January. We took advantage of that while we were waiting for the meals to come out. At the end of the dinner, we wanted to use the $ 50.00 gift card that we just purchased to pay for our meal, then manager then came back over and said that«we were not allowed to do that, because the card was not activated and if everyone came in to do that Ruby Tuesday’s would just be giving away $ 15.00 coupons, and the gift card had to be used on another day.» Any other restaurant that offers bonus cards with a gift card purchase, allows the customer to use the actual gift card on the same day it was purchased, since the bonus card is to get you back into the restaurant on another visit. We told him that the money that we had to originally pay for the bill, we used to purchase the gift card, then again in a very patronizing tone said that he would pay for the bill out of his own pocket and cash out the gift card the next day. Nowhere on any of the promotion advertising, does it state that the gift card cannot be used on the same day of purchase.
Derek F.
Évaluation du lieu : 4 Mentor, OH
First off, the woman who rated it a one star because she didn’t get bread with her pasta made me laugh. If it’s not on the menu, it doesn’t come. Okay, now that my rant is over, Ruby Tuesdays is great. It sometimes takes a bit to order and get your food, but there are TVs and enough of an atmosphere that it is not that big of a deal. The salad bar I would suggest to anyone. Most of the time everything is super fresh, and they have tons of toppings to choose from. The croutons are to die for though. I would die happily if I gorged myself on their croutons. Also the menu is decent. Triple prime burger is a unique take on a burger blending three types of steak to create the ultimate steak burger. For the high end diners, they also offer steaks, ribs, and great chicken dishes. This place won’t appeal to people expecting items to be given to them that aren’t listed on the menu. But it will apppeal to people who like what the menu offers.
Dennis C.
Évaluation du lieu : 3 Painesville, OH
I only go here for pick up. Convenient parking and side entrance. We are always getting coupons in the mail. Not worth the money if you’re going to sit and have drinks, etc. maybe before a movie. But when we pick up it’s a decent place for decent food. I usually get the ribs or a burger. My wife got some kind of fish and liked it. It’s pretty good for when we both get home late from work and don’t feel like cooking. We’ll go again.
Emily K.
Évaluation du lieu : 3 Mentor, OH
My number one pet peeve about this place is the lack of waiting space. The only seating area holds about six people and everyone ends up standing around the salad bar and door, making it very difficult to navigate. On my last visit, we arrived and we’re told there would be a ten minute wait… half of the tables were empty. With the lack of wait space, even if they were understaffed, the priority needed to be seating the guests — the hostess seemed to be in her own world. The food here is always good, nothing special, and the waitress was nice. All in all, I’d recommend calling ahead to make a reservation if you have any interest in eating here.
Matthew M.
Évaluation du lieu : 1 Mentor, OH
Go anywhere else. Dirty. Seats are worn. Booth we sat in is sticky. Seat in the corner booth was ripped. Very worn down. Our waiter was good. That was the highlight.
Peg B.
Évaluation du lieu : 2 Painesville, OH
I don’t know why I suggested Ruby Tuesday to my boyfriend. We we re in the area and wanted a quick bite. We were at this very restaurant about two years ago on N ew Years Eve and swore we would never go back. My thought was that our bad experience 2 years ago was because we were there on a holiday. We were seated right away. The host was nice. It took a few minutes for the waitress to get to our table because she waited on someone else that was seated after us. They got their drinks and order placed before she came to our table We got a couple sodas and appetizers. The server brougt over biscuits with the drinks. Wow, thet are tiny. The taste l8ke the cheddar bay biscuits from red l9bsrer, but slightly sweeter. The quesadilla and Thai spring rolls. The quesadilla was pretty good, it came with Pico de Gallo and sour cream. Not the best I’ve ever had, but not the worst. The spring rolls were just some take out of the freezer and dunk in hot oil type food. They came with a spicy dipping sauce which was a good thing since there is no way they stand on there own in the flavor or texture department. The insides had the consistency of ground up rubber cement according to my boyfriend. Our bill, including the tip was $ 27. We won’t be back here. I promised my boyfriend he would never here the words Ruby Tuesday from my mouth again. Oh, and we walked by the salad bar as we left and it was an absolute mess. I don’t know how or why since the restaurant wasn’t even a third full. It seems like they just don’t care.
Tom D.
Évaluation du lieu : 3 Silver Creek, NY
It’s in a great location from my hotel, Residence Inn, but that’s about the best part of this place. The food, staff, selection, price and parking(even the time I drove) were all ok — nothing really to write home about. The salad bar was at least fresh, but could have more selection. When asked about anything missing from the salad bar — I was told they’d bring more out — but I was done eating by that time!
Todd G.
Évaluation du lieu : 4 Painesville, OH
I am not really a Ruby Tuesday kind of guy, and we had stopped here prior to making a trip to Sam’s Club. The first thing you see when you walk in is the big salad bar. Now salad bars, as a rule, scare the hell out of me. Primarily because they’re normally full of germs. However this one actually looks really really good! We were sat immediately and despite our server having a couple rather large parties, he was prompt efficient and in a great mood. I wasn’t super hungry however I did want some of that salad bar so we elected to get an appetizer of the tempura fried green beans. The green beans came out looking like a Pinterest fails. What they look like in the menu look no where near what the experiment we were served looks like. However tasty. I ended up getting a strict order for about ten bucks of two very small turkey and cheese sandwiches with a very small order of fries and the salad bar. Turns out it was just the perfect portion and satisfied me just fine. My only gripes are the following: I was constantly being buzzed by fruit flies and not just one fruit fly with an army of fruit flies that I was not the only table experiencing this problem. And the other issue is at the automatic door closer deal on the entrance door was broken and exceptionally heavy door I was doing a great job of biting you in your ankles and slammed into your back as you enter the restaurant. However it probably will not stop me from going to the restaurant again for a quick and decently priced meal.
Melissa A.
Évaluation du lieu : 2 Westlake, OH
I’ve came here before, and it was amazing. Yet this time, oh no. Far from amazing. Our waitress was the slowest person in the world. She looked about 24 and her name was Alyssa. She took 15 minutes to bring our drinks. She took another 20 to come take our orders. Unbelievable! She came and took our orders, we had appetizers which were chicken tenders. She never came once to fill our drinks up. She took 30 minutes to come back and we ask, «where are the food and the appetizers?» She said she forgot to put in the order of chicken tenders and never brought them. We got our food in 45 minutes and the store wasn’t crowded at all. The tables next to us that came after us left way before us and we had a horrible waitress. One of our guests that ate with us also got the wrong order and my other guests food looked nothing like the picture and barely looked presentable. Not hoping to come again.
Eugene H.
Évaluation du lieu : 4 Lakewood, CA
They have a very nice selection of very tasty food at reasonable prices. The salad bar is also very nice with a good selection of fresh veggies. Check out the unique croutons. They are delicious. The service is very good with attentive and personable servers. Great place for a date or time out with the family.
Loren W.
Évaluation du lieu : 4 Vero Beach, FL
From a 7÷30÷14 stop on the book tour — Really surprisingly good salad bar. We were very happy to find a solid salad bar in a Ruby Tuesdays. It really was above and beyond what we expected. Great staff there too, but all the veggies were fresh and the options were great.
Julie B.
Évaluation du lieu : 4 Painesville, OH
For a chain restaurant this particular establishment had super quick and friendly service. The restaurant was clean as were the restrooms. I had the turkey avocado burger with fries and a diet Coke. My boyfriend had a BLT and a Sam Adams Summer Ale. The waitress knew what beers were available when he asked what types of Sam Adams they had. Food was good for a quick dinner– clocking in at about 30 dollars. Their menu also offers lighter lower calorie fare and of course the well kept salad bar. No complaints– expectations were met!
Lealie S.
Évaluation du lieu : 2 Rock Creek, OH
Well it’s Ruby Tuesday and it is just ok. My husband and I go sometimes for lunch because of the salad bar. We don’t really care for the menu items. Salads are entirely to large and the cook isn’t very good so the salad bar is what we always choose. But good luck on getting more than 1 drink. They never offer refills.
Gini G.
Évaluation du lieu : 3 Mentor, OH
Great meal and the portions are perfect. And priced right too. Service is only mediocre though; wait staff not very attentive. But the thing that is the most aggravating is it is too darn dark! Get some better lighting so I can see what I’m eating!
P R.
Évaluation du lieu : 4 Marietta, GA
Best restaurant I’ve eaten at in the area — how sad is that? It used to be do much better in this area. But having said that, this Ruby Tuesday was pretty good.
Greg N.
Évaluation du lieu : 4 Lakewood, OH
I enjoy Ruby Tuesday’s. They have some really good menu items at fair prices. The service I have received us generally very good. I have been to this restaurant more times than I can remember as I live down the street and work nearby as well.
Scott L.
Évaluation du lieu : 4 South San Francisco, CA
I know, I know, this is a fast-casual chain, but it wasn’t half bad! Had lunch there with my family before heading to the airport to come back to the Bay. I gotta love a place with a regular old-fashioned salad bar, and it was unlimited including 3 side dishes off the menu for $ 8.99. Everybody else had some really good looking food and there were no complaints. Service was very good too. Overall as a restaurant, not as good as BJ’s but better than Fridays or Applebees IMHO.