Merco Credit Union

Just opened an account here. Loved the customer service, everyone was super friendly. It felt like everyone who walked through the door had the same impression based on the way they all interacted. The wait times are nearly nonexistent. The services are very straight-​forward and there are very few fees to use their services. I would highly recommend this credit union based on my experience so far. I really appreciated the free temporary checks too! They said I could basically get what I needed.

I’ve always been a credit union person rather than a bank person. Merco is simple, direct, and the staff is always friendly. They have online services now which is great and easy to use. Great place to keep your money. :)

The Merced branch is small, tidy, and well organized. It has a drive up teller, and two ATM’s. The waiting times, or lack there of I should say, are very short. The most surprising thing to me was how quiet it is. Maybe it’s because the tellers are spaced further apart than what I was used to at BoA, or maybe it’s because people here use their inside voices, unlike some other places [cough] BoA [cough][cough].
Customer service is fantastic. The tellers quickly and coherently assist you and they can answer most of your questions without the help of their superiors, and that is a big plus in my opinion.
Another big plus (and this also applies to most credit unions) are the lower fees, interest rates, and balance requirements when compared to banks.
So far I’m very pleased with Merco, and best of all I get to support a local business.