Milan Institute

What a disaster. DO NOT GO HERE FOR COLOR. I went in with high expectations. I’m naturally a trusting person and was sure the students would do a good job. My student did do a great job (you go Gabby!) and was very friendly. However… the instructor was AWFUL. I specifically asked and repeated it numerous times that I wanted it light ash brown and NOT ORANGE. I provided pictures and examples. He refused to listen to my request and bleach it. Everybody knows that dark colors turn orange when first lightened! This was highly disappointing and I’m ashamed to go to school like this…

Danell (student) gave me a facial and a haircut. It’s one of the best haircuts I’ve ever gotten! Please go see her if you’re local. She’s AMAZING and still learning! Excited to see where she goes from here!

Went in for a hair cut and first time trying out a manicure. My experience was great considering these student were being intrauterine by professional who made sure the students were learning every steps of every procedure they were taught. Fortunately, my hair stylist (Anne) was a perfectionist, she was able to explain the differences between a healthy hair and healthy nails. I think she’ll do good with her own salon or whatever she decides to do. I usually pay $ 20 for just the hair cut and this placed charged me only $ 7 and the manicure was also $ 7. I didn’t expect to get this result for the price I paid. Keep in mind, this stylists are still learning. There were also great instructors there to make sure the clients were satisfied. I had a great experience. I will definitely return.

After speaking with the store manager, I was promised a correction for this disaster hair color. 2 days later, when I hadn’t heard back from them, I called and Emily states she is giving me a refund because my being upset TRAUMATIZED her student!!! Really? Yes, my husband got upset because this was something to help me ft over a family trauma and for the holidays. This place is run by incompetent instructors and lousy management.

Expected too much from this place. Will go back only for the mani pedi. Not much more. Too afriad.