Hotel staff un professional and rooms dirty. Stay next door at Marriott. Food at Marriott was good.
Vanessa M.
Évaluation du lieu : 1 Hayward, CA
Really deserves zero stars. We arrived around midnight from a long drive and our room was so dirty when we checked in. Weird stuff on the walls, dirty mirrors, stains on the sheets, and pee on the toilet We called and asked for another room, so they gave us one. As my husband and I walk to the new room, now close to 1 am, the door is propped open a little and the lights are all off on the inside. Hubs goes in to see if anyone is in there, and thankfully it’s clear. In this room, there was no sheets on the bed and the dirty linens from the previous guest are thrown on the chair. Gross. So we call again. They send us back to dirty room #1 because they have nothing else and the hotel receptionist(only worker at that time) apologizes(she was actually very nice) goes to find us new sheets for dirty room #1 and cleaning supplies so she can clean the bathroom. We start remaking the bed with the new sheets while she is cleaning the bathroom and the sheets dont fit. They were queen, the bed was king. After cleaning the bathroom the receptionist goes to try and find us king sheets and comes back saying all they have left is flat sheets. Thats fine, as long as they’re clean. So we start layering those on the bed. We didnt get to sleep until 2:30 am with an early graduation to go to in the morning. The reception desk lady was as helpful as she could be but those rooms should NOT have been booked in those conditions.
David M.
Évaluation du lieu : 4 La Mesa, CA
I reserved a room for a trip with my son to visit UC Merced for a day, and picked the cheapest motel with a breakfast bar. Check in was effortless, and staff was courteous, offered a few dinner choices nearby. Pool was available, and spa was turned on. The room was average for a budget motel, but given that we were right next to the freeway I was surprised how quiet the traffic actually was. Air conditioner fan was quiet, but still overcame the random traffic. Bed was clean and soft, and LOTS of pillows. TV service was great, with three different HBO channels, two all news, and three sports. Free WiFi was a big plus for my son, who brought his laptop. Full breakfast bar was AWESOME, with eggs, sausage, bacon, waffles, and on and on.
Debi M.
Évaluation du lieu : 1 Willits, CA
Over all for the price this place seemed great. The hot tub was open and working and a very good breakfast. Then… after leaving we get a credit card charge for an extra night. We called to clear up the misunderstanding and got a call back saying they were going to take the charge off and refund us the money but made it very clear they were doing us a favor since we did stay another night, which we did NOT. So I thank them for not stealing our money but will hold it against probably every Quality Inn that they implied we were liars and thieves.
John C.
Évaluation du lieu : 5 Terrebonne, OR
$ 80 can’t complain. Clean good sized & quiet rooms. Easy to get off 99. Best continental breakfast we have had in 6 days of traveling. Breakfast room is big and clean. WiFi works amazingly well.
Afeef H.
Évaluation du lieu : 1 Tracy, CA
Expensive and they take 150 $ deposit!!! And there is no single water bottle in the hotel I went to the gas station to buy water The lady in the reception her voice too quiet so I didn’t understand almost every thing
Leonard E.
Évaluation du lieu : 1 Reno, NV
Tried for 15 minutes on three devices to connect to wifi. No luck. Asked front desk if there was a problem she said she would reset it. After another 45 minutes I connected to the Marriott’s(about 100 yards away) Wifi. 18″ TV was also cool.
Bob M.
Évaluation du lieu : 1 Woodbridge, CA
I’ve stayed here before on business trips without major problems, but the place has gone down the flusher. Owners have quit maintaining anything. Hair dryer broken, TV only gets sound on about half the channels and Wi-Fi connection nearly non-functioning(major problem if you’re on business). Woman at the counter apologetic but couldn’t do anything about anything. I won’t stay here again.
J H.
Évaluation du lieu : 1 Merced, CA
Never stay here! Used to be a good hotel, was bought out and now sucks. Room reservations messed up — my parents booked a room for four nights and pre-paid. They were checked out on the second night and even though my mom had receipts showing payment for four, they had to fight to even get in the room to get their stuff! My brother booked a room with two queen beds, was given a room with one and a gross hide-a-bed. My sister booked a basic room and was given a handicap room with a pole in the middle of the shower. None of the AC units worked in the three rooms. It’s a non-smoking hotel but people were smoking a variety of things all over the hotel and in rooms. My parents had beer cans in their truck bed when they went to leave. Complaints to the manager were met with him saying that the biker gang from Oakland stays there as a memorial every year so they are lenient with them. Um, when they are destroying property and racing in the parking lot, there’s a problem! This place is now a joke.
Elkin M.
Évaluation du lieu : 1 Chicago, IL
This place sucks. The room is small and dirty. When I walked in there was a giant stain on my bed. The bathroom was small. The only good thing I could find from this hotel would be the fast WiFi they give.