Yellow Cab of Merced

Best taxi service in town. Cabs are clean, the drivers are courteous. Most importantly, they are reliable. 5*****

Best cab service I have ever experienced. Andrea is very patient and considerate. Excellent customer service. I would recommend this service to anyone visit the Merced area.

Very unprofessional! The lady cab driver showed up with a man sitting in the passenger seat who reeked! She asked me is she could drop him off at work and then take me to my destination. I thought that was a weird request… Also, her credit card machine wasn’t even working! I had to go to the nearest gas station and ask for cash back… Such an inconvenience especially in a time urgency! (Catching the train!!) My recommendation: next time just use über! The car won’t smell that bad and there won’t be any funny business!

Absolutely terrible service. I called for a cab and the lady assured me it would take around 25 minutes. Those 25 minutes passed, I wanted to be nice so I gave them a little more time. Another 10 minutes passed so I decided to call. They lady assured me yet again that she would call the other lady who was responsible for taking me where I needed to be. Seven calls and an hour an a half later, I attempted to call them again and a man answers this time. What upset me the most was that they accused me of never answering my phone. My phone worked perfectly fine. I had been receiving phone calls from other people except from them. I finally decided to cancel my request, so I text them stating that I would no longer be needing their services and all they could respond with was «k». The lack of communication is all over the place and they were very unprofessional.

I took the taxi today, on this hot day and went from Santa Fe to Merced mall and back, and being over heated I had left my shopping bag in the cab, but lucky for me the nice driver called me back and brought back my purchase items. Thanks yellow cab, nice customer service!

Called today stressed needing to make sure my daughter had a cab when she got off the YART bus to go to the hospital in Merced. We are 5 hours away from her. The gentleman I spoke to assured me there would be a cab there for her. When she got in the cab, the driver told dispatch that he had the girl needing to go to the hospital, and the dispatcher asked if she was okay. Thank you guys for getting her there safe and sound. Great customer service.

Wasn’t as expensive as I thought. No qualms with my service, they got there on time and my driver was decently friendly.

Called yesterday for a taxi at 6:20am Gave address and phone number. No one showed up and phone went to a full voicemail box. Way to go yellow cab

We called a cab, waited for 20 minutes, watched other people get in our cab, confronted the cab driver, and he said, «sorry someone stole your cab,» good luck feeling someone will pick you up.

I’ve used this company quite a few times as when I travel I never seem to have a car. They are normally very prompt, I’ve only had to wait longer then 20 minutes once. As for drivers, I really wish I could remember all of their names to give them a shout out. Zach was the first driver I ever got from this company and when he worked he was my go to. He’s friendly, funny, and very knowledgeable about the area. He tries his best to get you from point A to point B without driving you out of the way. I have had a few other drivers and honestly all of them have been friendly and prompt. I always use this company when I am in Merced and don’t see that changing anytime soon.

SCREW this business. New Year’s Eve, 5am, me drunk as hell.
YC: Yellow Cab, did someone call for a taxi?
Me: Yes, I need a ride home.
YC: Ok, where are you?
Me: Um… Fir St and Osborn in Atwater, I need a ride home.
YC: Where are you going?
Me: About 1^st St and Center St, in Atwater.
YC: That’s not a very far distance.
Me: Yeah but I’m in no condition to walk or drive. I need a ride.
YC: You’re better off just walking. We’re not going to pick you up.
So yeah… let a guy chance getting a drunk in public stumbling a couple miles home instead of getting paid to drive someone. I would have probably tipped him $ 20 more just because I was so gone. I am never calling these morons again.