Indulge

I am a natural blonde and have been having a really hard time finding the right stylist to do exactly what I want to my hair. I have had hair disasters from roots still being seen after an appointment to bleached hair after saying I wanted to keep original blonde color for a more natural look.
After visiting Amber at Indulge, I will never go anywhere else! Finally, I have found my go-​to hairstylist!!! Not only does she work hair miracles, she is the sweetest and most funny burst of energy. She greets you with a smile and makes you laugh throughout your visit.
As soon as I sat in her chair, I pulled up an image of how I wanted my hair. A natural blonde with some light strands around the face, finishing with an ashy touch. She evened out my hair color, incorporating natural pieces in with my high contrast summer blonde ends. I could not be happier! The final cut and color makes my hair look effortlessly beautiful! I am all smiles! Go see Amber, all you amazing blondes! She’s really the best!

Booked haircut online. Called the morning if to confirm and they denied taking online bookings. Didn’t offer to reschedule.

I have been going to Tina for years — she is absolutely the BEST! I have difficult (thin fine hair) and she always makes me look and feel great about myself! I won’t see anyone else!

Yikes! It’s unfortunate that I am going from my 5 star review in 2012 when I started going to Tina (the owner of Indulge) to a 1 star today. While she has always done a consistently good job on my hair and I have referred many people to her as a result to the point that she gave me «a discount for life» in her words, Tina has shocked me with a sudden total lack of professionalism and respect. I was a regular every three months when I was due for a partial and cut. I have always called in to make an appointment around the 3 month mark, but for this recent appointment I went ahead and booked it while I was in for my last appointment as the receptionist always asked me to do. I live by my schedule as I’m a mom of two and a business owner among other things (can’t we all relate to being busy?), so I know that I did not mistakenly get the appointment wrong. I confirmed it with the receptionist before I left that day once I put it in my calendar… 3 months later, time for my appointment: I called on my way to the salon to confirm my appointment as I just got this weird feeling that I better call. 1. I had scheduled it 3 months ago. 2. one of my friends that I referred to her had a similar experience where she made an appointment that didn’t actually make it on to the schedule at Indulge. In the call, I quickly realized that I was not on the schedule… not that day, not any day. Tina had «stepped out». The receptionist was going to try to contact her and I also tried to contact Tina just to see what might have happened on her end and to find out if she could still accommodate me that day so I didn’t have to sit in limbo the rest of the day. I was understandably frustrated with finding out that the appointment I had on my calendar for 3 months was not on theirs, anywhere. I contacted her several ways and asked her to call me just so we could talk over the phone. …You know the whole etiquette thing, where if there is a problem that is put upon your customer, the manager/​owner should call the customer (not text or instant message)? Well, not in Tina’s world. With absolutely no urgency whatsoever, she finally instant messages me about 2 hours later to in-​genuinely apologize and explains that she’s not going to be doing hair after the end of this year as she’s moving to the front desk herself, so I’d best find another stylist now (like Gene Juarez or Seven)… not even another stylist in her salon! Wow! It’s like I was banned (for doing nothing)! Mind you, I have never had any problem with Tina or her salon, so it’s not like I was some hard to please, high maintenance, pain in the you– know– what customer. Meanwhile, her receptionist went ahead and put me down for the next day at 10 am. Even after I felt she should have been more sincere and it was not the least bit convenient for me as I would now have to bring my two young boys with me (who brings kids to a 1.5−2 hour hair appointment?), I still wanted her to do my hair as I was due and don’t just have time to find someone else that will do a good job at the drop of a hat, I was willing to go in the next day. Silly me. I reached out to her twice in her ‘preferred method of communication’ asking her if she would confirm the appointment at 10 the next day. No response whatsoever. I called three times that next day. No response. So, needless to say, I did not drag my two young boys with me to her salon knowing she probably wasn’t going to show up anyway. The problem was on her end as the owner. They dropped the ball in messing up the scheduled appointment I had. I can understand mistakes are made and have grace for that, but it’s really the response (or lack of) I got from Tina that has turned me off completely. I won’t be going back & will of course update the friends I referred.

Amber is an amazing stylist and very talented with both color and cut. Not only does she listen/​ask questions regarding what style/​color you’re looking for, she is a great person! I always look forward to getting my hair done. I move cities every few years and can honestly say Amber is one of the best and nailed my hair cut/​color the 1^st time… hard to find. Lastly, Indulge is a nice, trendy and comfortable salon… all the amenities you’d desire (coffee, tea, magazines galor) and no «fluff”/not over priced.

Tina usually does my hair and really nails it. I get both a cut and color.
The last time I was there Tina was not available and Amber did my hair and she totally nailed it as well. Great Salon awesome cut and color.

I should have known better than to get a Groupon deal for haircut. I purchased haircut with special occasion style and thought I should give it a try given the good reviews on Unilocal.Lauren was the most inattentive hair stylist I have ever seen. I have long hair and asked for a trim. After about 10 snips she proceeded to blow dry my hair. I asked her if she was done with cutting and she said yes. I turned around, looked at the floor and saw no hair on the floor. I didn’t want to ask her to do much more as she did not seem very competent and I was afraid that she was going to mess up my hair. She was eavesdropping on the conversation at the next chair the whole time and paid absolutely no attention as she was «styling» my hair. She managed to spray the hair product onto my cheek and had the dryer on the same spot for so long that I felt the burning on my scalp. I moved away and told her that it is too hot. No apologies, just blank stare. The Groupon deal was for «special occasion style» and what I got was barely presentable to pick up my son from the daycare! I have fine baby hair along the hairline and she managed to have them all standing up straight. I could not get out of her chair fast enough. To all honesty, does my hair look bad after I washed it? No, because she didn’t do anything!

I had a haircut with Tina (Looks great) and nails by Julie. I have curly hair and have trouble getting it to look good. The salon is more expensive than I am used to for a cut, but if it holds up when I do my own blow dry, I’ll be happy.

I wanted to try this place on recommendation of a friend but I will not be going now. I showed up for my appointment and Tina was out sick. Apparently they tried to call me but didn’t have my phone number. So we tried to find another time but with work it was a struggle to find something. I said that I would need to call and schedule later. Guess what? Again, they didn’t ask for my phone number. I am so disappointed that the people who I spoke with over the phone when making the appointment and the person today are so irresponsible as to not even ask for a customers phone number… twice! Then in talking to another friend later she told me that after an experience she had there she will never go back. I guess I should have asked her first as she had a better recommendation.
You lost a potential customer.

My last review was over a year ago. I’m not sure why it has 2014 date. I just got another AMAZING Brazillian Blowout from Tina (8÷22÷14). She is AMAZING. Best Blowout in Seattle and lasts the longest. She gets me in and out of the salon in record time as well. I am SO glad I found this place!

I literally JUST got home from Indulge. Which obviously means I have strong feelings about this place or I wouldn’t be writing this review.
I have super thick long hair and wanted it lighter and flowy-​er. (is that a word?) Amber cut my hair and she is fabulous. We all know it can be a little awkward when were getting our hair cut and conversing with our hairstylist. There was not one awkward moment. And she periodically asked me how she was doing just to make sure i liked the cut I was getting.
I semi-​recently moved back to Seattle and couldn’t find anywhere I really liked. I am hooked on Indulge and am so happy I found a salon that works for me. It is so conveniently located on mercer island. They are so friendly right when you walk in the door.
The only reason I gave it five stars is because I couldn’t give it six.

I came here on a recommendation. First, the guy was more into watching soccer on his ipad than trying to consult my hair concerns. I was in for a cut and color which he knew since I scheduled with him personally. I told him OVER and OVER not to put much gold in my hair or it’ll turn orange, I thought we had that understood. After applying my color he said he’d be back in 20 minutes to pull it through the ends, he took his iPad and left. It must have been a really intense soccer game, 40 minutes later he came back and pulled the color through left it on about 20 mins and rinsed me out.
After coming back to his station he tried to ignore that my roots were bright ORANGE, I said politely «its looking pretty warm and orange» he looked at me confused and said, you think so? Lets dry it and really see, he did and I said «you gave me hot roots». He then said, ok I’ll put a toner on you we’ll leave it on about 5 minutes, he did and left be by the shampoo area for about 15 mins. After rinsing it out it was all the same color, and he said So anything else? did you want a cut too? UH YA! thats what I was scheduled for and that was my main concern, but I guess with the soccer game he forgot. He kept saying ok so just a trim? maybe a half inch off?
My hair was way over grown and I was again trying to explain my concerns to him about it needing shape and style and a good cut so it doesn’t just hang there.
I am pretty sure he only cut and inch off because here I am 3 weeks later and in desperate need of a hair cut!
I will say he did a great job of blowdrying my hair because when I left my hair looked good, it was shiny and smooth. But basically I paid $ 175 for orange hot roots, a mediocre haircut and a good blow dry. (could have paid a whole lot less at HairMasters) I don’t think I’d return again. Still in search of a good stylist…

I was with Cecelia I believe? for a Brazilian wax and eyebrow wax/​trim. Oh my let me tell you, I’ve never has a Brazilian before, my friend told me she had to take ibuprofen when she got hers and that she was in tears. I thought it was going to be a disaster but I was determined to get it done and Cece is the one to do it. She was quick, it stung like a thousand needles (I had a lot of long hair) but she made it go by fast.
I almost thought about quitting half way through just because I’ve personally never waxed before and was worried about the inner part. She was reassuring and I’m glad she talked me out of quitting. I feel amazing.
And she made my eyebrows have a shape they’ve been missing for awhile. I highly recommend her! Especially for first timers.

I have been seeing Tina (the owner) for about 10 years. She is the ONLY person I trust with my super thick and curly hair. I have also had my hair styled by Amber, who also did a good job.
Her Mercer Island salon is conveniently located and always clean. My only complaint is that the stylists are often running 15 – 20 minutes late despite having an appointment. Worth the wait for a great haircut, just know you might be there longer than planned.

The salon is clean, the people are friendly, the location is great, but Zarr is a real gem.
He’s is fantastic. Yes, FANTASTIC!!!
I had previously had a cut and color somewhere else and needless to say, I was not in love with my hair. At all. It wasn’t awful, but it could have been better. A friend recommended that I go to Indulge and see Zarr. Honestly, I was a bit skeptical, simply because you never know how something’s going to turn out until it’s done, especially hair. Zarr made magic with my hair, hands down. Not only is my color great but my hair is light, it looks super healthy and shiny and it feels amazing. Zarr is so much fun, I instantly knew I was in good hands, he took excellent care of me, I could not have asked for a better experience. I’d recommend anyone go see him.
Since you’re supposed to rate the business, not individual people, I will say that I’d give the place 4 stars, not 5 simply because parking was a bit troublesome. I ended up parking at the Chevron next door, since I wasn’t exactly sure where to park my car. However, if I had to walk a mile in the snow for what Zarr did for my hair, I’d get right on it. I’m a very new, very loyal patron.

I saw Amber for a haircut. She was running about 20 minutes late, which isn’t abnormal on a Saturday afternoon so it didn’t bother me. Shampoo had a nice neck massage which was the best part! Cut was meh. For $ 65 plus tip I guess I expected the best cut of my life. I just moved here from Utah so of course it costs more, but double the price I’m used too. I’ll probably just trim my own bangs between visits to Utah and stick with my stylist there.

I have desperately been trying to find someone that can get my hair just perfect, since traveling to Portland is getting rather tiresome just to style my hair.
I found her! Amber is AMAZING. She is super friendly and literally I think this may be the best cut and color I have ever had done. My quest for the perfect stylist in Seattle is over and I couldn’t be happier.
The entire staff is incredibly friendly. I did a shellac pedi/​mani and it also turned out great. My toes still look fantastic, like a dumbass though, I moved the day of my mani and ended up needing a bit of a fix, but that was my error, not theirs. It’s a really great salon, I’m super excited to have found it. The location couldn’t be better, either.

I loved this place! I had a Groupon, which unfortunately tends to bring less-​than-​stellar customer service from a lot of places. This was not the case. My cut and full foil were done by Tina, the owner, and she nailed it. Made me look gorgeous for my event that night. And best of all, she let me sit and read my magazines and have my «me» time that I rarely get with 3-​year-​old twins. (I think the reviews that criticize the salon for poor conversation are hilarious – there’s nothing I like more than to sit and read because it’s the only time I get to do it!)
The energy was great – happy, fun, but not too loud, which I really enjoy. And the shampoo/​scalp massage was AWESOME.
The only criticism I have (not enough to deduct a star) is the website is really difficult to read because of the script writing and it’s very small (and I have normal vision – I hate to think how people with vision problems would view it). Plus the «flash» at the top is very distracting as you’re trying to look at the price list.
The only other downside is the regular prices are quite high (hello, Mercer Island) so this will be an «indulgence» for me, but I do look forward to returning.

This review is long overdue. I got my hair cut and colored by Lauren in late October/​early November. Easily the best haircut I’ve had in years, not only did she get the color spot on, but she cut my hair EXACTLY the way I asked and I love it. I always get real nervous walking into salons, because I’ve had many bad experiences with stylists doing as they feel fit rather than as asked. Lauren did exactly as I asked and offered her input where she saw fit, but she didn’t do anything without consulting me.
I actually only remembered to write this review because I’m planning to book my next appointment with her and had to look up the number. Thanks Lauren!

Had my cut and partial foil (Living Social deal, whoo-​hoo!) yesterday, and I LOVE my hair! She did a great job, and was very good at asking questions to figure out exactly what I envisioned. I got home and my hubby thought I looked pretty hot, so she nailed it! :o)
I can’t wait to go back for my mani/​pedi!