A-1 Quality Rooter

Every once in a great while the chance comes forth to interact with PROFESSIONAL service techs. John Jr. & Joe are the avatar of this Professional service captioned: Rooter.
Polite, courteous, sincere [no hidden crap (no pun intended) in the estimate over the phone], efficient, and both were very personable. John Jr. even gave me a written guarantee at job’s completion.
The price to rooter out the main line was very, very reasonable. A-​1 Quality Rooter leaves Roto-​Rooter in the latrine (again, no pun intended) when it comes to service/​work fees.
When John Jr & Joe showed up on time and wiped their feet before crossing the threshold was almost jaw dropping for today’s era of vain rudeness (the customer is always wrong and nothing but a bother) and insincerity. And the fact they left the area, which was worked in, cleaner than before the backup occurred speaks volumes of exceptionalism. Also, when they had to transport their heavy equipment through the house down into the basement they were very mindful of their surroundings. Careful and paid close attention to detail and their task at hand.
A-​1 Quality Rooter sets the bar and standard for Professionalism in Rooter service.
–TS
Durham, CT

I dealt with both the father and the son and they could not have been more pleasant and professional to deal with! They came out to house quickly and were reasonable.

We were referred to these guys after a sewage backup in the basement (yes, it was just as pleasant as it sounds). They have a 24 hour number, but seeing as it was around midnight, we just called the regular number and left a detailed message.
The owner contacted up promptly in the morning, and someone was here evaluating our problem within an hour and a half. The gentleman identified the problem, solved it with a rooter, and did a preliminary clean up of the area (yeah, it was a big help, just imagine).
What impressed me most was the taking time to explain to us what’d happened, and to how to keep it from happening again, a good touch.
Overall, great service, at an honest price, far and away better than dealing with a national brand. Hopefully I’ll never need this service again, but if I did, we’d contact A1 again without a doubt.