Wish I could give half a star! Rude and ruined my beautiful brows!!! Very unhappy! I am a considerable tipper and a loyal customer! After my last experience never again !!!
A P.
Évaluation du lieu : 1 New Britain, CT
This place has lost a valuable customer for sure. I came in and had a nice older lady whos name started w/an M?, So months later(I tweeze strays every other day or so) I decided I’ll come back maybe get a tint & threading because I like the overall finished look of it. A short, puerto rican woman, with blonde hair & black roots; Hair a mess looks as if not combed or washed, no makeup Brows were not even on fleek as they say. Very unprofessional did not acknowledge me when I came in but I waited for the person before me. I spent a great deal of time growing in my brows before the first time I went & got the lady who did a great shaping for me so I made sure I told her exactly what I wanted. One brow was thinner then the other and I was in the process of waiting just a few more days for it to grow in(underneath the brow). I explained this & that the thick brow which i loved just needed to be cleaned up after the tinting. This lady did the complete opposite! It hurt, I had scarring under my brow from her plucking too hard And she completely ruined my brows! She thinned them both completely out and made a ridiculous arch something drag-queenish not that im against that but Im a 22 ye old woman which is far from it. She told me its my fault for using a razor on a few stray hairs which never caused me a problem before And when I told her it was too thin– I hated it She replyed«oh well i figured it would take longer for the few hairs on the right to grow in to match the Left so I just butchered the left thick one you said not to f*ck up» not exact words but you get it. No discount no apology just a shrug & next person your up. I will NEVER be coming back to this place this woman heard my concerns & instead just did whatever she wanted! My nice natural brows with slight arch turned completely into something else. And had the nerve to tell me it will take 3 months to grow back so come back then, Tuh! If you see this woman walk STRAIGHTOUT I repeat! Waste of time and money!
Sabrina P.
Évaluation du lieu : 2 Meriden, CT
This place is very hit or miss. If you get someone you like then stick to them only because everyone has their own style. Aman is great, shapes well and doesn’t go overly thin. I went in three weeks ago to someone I didn’t know and she barely cleaned them up, went in today and specifications said keep them thick and I have a thin pencil line eyebrow… looks like I’m 14 trying to be cute at school rather than a business professional.
Pocahontas R.
Évaluation du lieu : 1 Hartford, CT
I was a loyal customer for years. Best person they had there was Bijal. She is no longer with the company, tried it a few times after and did not have good experiences. The remaining girls are nice but do not have the same expertise. I will not be returning. Tried 3 different girls and had cuts n swelling after. I even took pictures! Now I go to the booth upstairs near Victoria Secret.
Lillian V.
Évaluation du lieu : 5 Hamden, CT
I love coming to this place! My eyebrows never looked better! Thank you Minerva for a fantastic job today!
Sonya J.
Évaluation du lieu : 5 Meriden, CT
Excellent service as always from Bijal today. Best eyebrow threader I’ve ever had! Highly recommend her services!
Mary B.
Évaluation du lieu : 3 New Haven, CT
It’s alright. I’ve had my eyebrows done better & worse. Far better than a nail salon but not as good for a place that is supposed to specialize in eyebrows. They push threading down your throat though. I know the difference, I know what I want but whenever I ask for wax the try to convince me to get threading. It’s annoying and it’s part of the reason I’m not a frequent here. If you’re in the mall and need then done, or need slightly better than average this is your spot.
Desiree D.
Évaluation du lieu : 4 New Haven, CT
A friend of mine had beautiful brows and after her recommending this place for their eyebrow threading, I was hooked. The threading lasts a lot longer, and keeps shape better/easier to maintain over a longer period of time. I waited to review this place after going at least 4 times, just to make sure it was still decent. They have a little bit of a wait if you just decide to stroll on in, so you are better of making an appointment or going on a slower day. I only do EB threading, so I can’t speak to their eyelash services or waxing. I had left my brows to grow out so they could be shaped, and they made them look amazing. Just a hint — if they have someone in training(if you trust this) then all threading is FREE. Just a tip. if you call ahead they will tell you if someone is training. The girl who did mine was in training and they came out great. The service itself is only $ 12 and I even won a free threading because of an online contest they held via social media. I will come here from now on for my brows. They do a great job. I don’t know why others gave this place such bad scores, but they must be picky ;)
Lex G.
Évaluation du lieu : 5 Hamden, CT
This place hooks my eyebrows UP! I am very, very specific about the shape and thickness of my brows. Other places I go listen to me tell them what I want, then go ahead and do whatever they want Studio Brow actually listens and gives me the shape and style I want. My eyebrows are naturally uneven and they do my eyebrows to make them look even, which is awesome. The girl even spent more than five minutes plucking after she was done threading. The effort was worth it cuz my brows look great now. Yes, you may have to wait a few minutes. Great brows take time, and if they spend time on your brows they will spend that same effort on your brows! Be patient :)
Taheerah B.
Évaluation du lieu : 1 Middletown, CT
My original review for this place would have been five stars. The first 2 times I went here it was fast and I was happy with my eyebrows but the last two went terribly wrong. I got my eyebrows threaded one visit and left with cuts and my eyebrows burning saying that it was because I didn’t pull my skin too tight. I didn’t complain but the next time I went and saw the same eyebrow technician there I opted to get them waxed instead which was the worst decision I ever made. Not only did my eyes completely swell up and not normal swelling like BAD swelling after the waxing I was left with 1st degree burns and scarring under my eyebrows which I still have and have had to go to a dermatologist to treat. I called corporate about this issue and nothing was ever resolved or followed up. Extremely poor and disappointing customer service on their behalf.
Kelsey A.
Évaluation du lieu : 2 Prince George's County, MD
I went here for the first time yesterday and expected a good experience. Sarah was the one who threaded my brows. Although she was nice, I was extremely disappointed. I had one person ahead of me and I still waited for 25 minutes. Even then, when she was finished, I realized my eyebrows were extremely uneven, and she had done the absolute opposite of what I had asked for!(A slight arch.) They look horrible. One is noticeably thinner and a different shape than the other one, and now I have to pencil them in for probably a month or so until they grow back. Will NOT be going back in the future. PS: they are too pricey for the unprofessional service they give! I am very upset with my experience!
Ashika B.
Évaluation du lieu : 2 Bristol, CT
My first experience with Studio Brow was at the Milford, CT location. It was my first time having my brows threaded and I really loved how they turned out. Milford is a bit out of the way so I was happy to see a new Meriden location had opened up. I went there on my birthday to get my brows done for free, a perk of having signed up for the membership. The woman in there was very friendly and even called the other location to transfer my membership information. Well, you get what you pay for. I left looking like a cartoon villain with comically thin eyebrows. Happy birthday to me.
Megan Q.
Évaluation du lieu : 4 Meriden, CT
Not your regular mall eyebrow stand! The girls listen to your requests and do a great job. Plus their membership rewards clients for being a returning customer.