Long Island Checker Cab of Westbury

I am not giving this company anymore business. I called to request a car this morning and was rudely spoken to by the dispatcher who was a man. He was very short with me and MEAN! I believe this man’s name is Jimmy. I don’t know how they have someone so incredibly unprofessional working there. I have heard from several people that he is best friend’s with the owner (who is a woman) so that is why he get’s away with it. I am telling friends. family and coworkers not to call this company if they need a taxi. He should not be a dispatcher. He sound’s miserable and should not be in a business where he has to talk to people. DONE and DONE.

If you need a cab and hour after you call three times and are yelled at and hung up on, this is your company. Thanks to them, I had to drive my guest to Penn station. She called and was told 20 mins. When she called after that, he got nasty. When he arrived an hour later, I told him the guy on the phone was a real jerk. He said it was him! I was so glad I got to tell him off personally. He also had another passenger already in the car. That’s another annoying habit. If you think it takes five minutes to go to the train station, think again. They will take detours to grab other folks. That goes for most companies it seems. What a joke. At least other ones show up when they say. Don’t use this jerk.

I’ve used this cab service 4x. The first time, I had a problem with the dispatcher. She would not allow me to call ahead for my cab. It’s not a huge deal, but she was very bitchy about it. I called in at noon, and needed a cab at 3pm. She said, it wouldn’t be a problem to call in at 3. And on this particular day, I didn’t have a problem getting a cab at 3. But, it’s not something one can predict. My driver that day was really nice. That was the one and only day, I had an okay experience with Checker Cab Service. The following three times, my cabs were very late. Some of the drivers had crazy phone conversations (which I really don’t even care about) My main concern is, an on time cab.

Rent a car. Have a friend drive you. Bike. Walk or run. Take the bus. Avoid LI Checker Cab.
Calling the LI cab company is frustrating. Their operators are rude and should not answer the phone.
They need 30-​minutes to pick you up from the time you call. They are generally late (over the 30-​min estimate) and when they arrive you might find a random person in the car who needs to be dropped off before your destination.
On top of that, the company radio is generally blasting in the car. The dispatcher is extremely unprofessional — yelling and cursing.
20% of the drivers are sane. 80% are crazy. You can get a creepy guy who eyes you, who drives over curbs and center dividers, who has a political agenda, lectures you and hands you pamphlets as you leave, or a guy who uses your trip as a therapy session.
Painful.