Gene V Fedor, MD

To be accurate and fair, I must distinguish the physician from his office staff and operations.
Dr. Fedor clearly knows his stuff. Although you don’t get much time with hm, as is common in the medical professional now, he is professional, knowledgeable, and experienced. If it were just a matter of sending someone to Dr. Fedor, where he greeted you at the door, took you into his office, and treated you, his business would deserve a much higher rating.
But you can’t separate the man from his business. He is, after all, ultimately responsible for what happens to his patients. And that includes the way they’re treated in his office before they actually meet him.
I took my VERY elderly mother to see Dr. Fedor three times after she fell and broke a bone. Each time, I went in with her to see the doctor. Each time, I sat with her in the waiting room.
First visit: One hour wait. The waiting room was so crowded, there weren’t enough chairs for all the patients and their escorts/​caregivers. And let me tell you, Dr. Fedor sees a lot — A LOT — of elderly people. You may think that sitting and waiting is not so hard on them. You’d be wrong. They tire very easily. And they’re visiting Dr. Fedor because they’re hurt, so their strength is already reduced. This is not the way to treat patients anyway, and it sure isn’t the way to treat old people.
Second visit — one half-​hour wait. After the first visit, this didn’t seem so bad. I was starting to get concerned, but we got in. We’re so used to poor treatment thanks to mismanaged care, half an hour seemed like a good thing.
Third visit — Two-​hour wait. No lie. No exaggeration — I was watching the clock, because I couldn’t believe what I was seeing. Two f***ing hours. I was furious. My mom was exhausted and in pain. The only reason I didn’t get up and blow a gasket, right then and there, is because my mom asked me not to. «Let’s just give it more time,» she said. Finally, we saw Dr. Fedor for five minutes. Boom, we’re done and out of there. Mom was totally exhausted. I took her directly home, and she went straight to bed.
As I write this, several weeks after the events in question, I am angry all over again.
My message to Dr. Fedor: You are responsible for what happens to your patients. Your level of skill is irrelevant, if patients are mistreated in the waiting room. Treating injured old people, who are already in pain, with such disrespect and lack of caring is equivalent to abuse. You are not the only orthopaedic surgeon in The Region. If the office procedures aren’t fixed, and fast, you will have all sorts of time to go fishing.