We purchased flooring here last week, and we were helped by a guy named Rick. He was very pleasant despite being the only employee available to help several guests in the store. It was nearly 6pm(when they close), but he helped me, anyway, and didn’t seem bothered by me being there. My daughter wasn’t being the most patient toddler in the world, but he was super patient with her, though. I think he could tell I seemed in a hurry to get her out of there and rushed through my choices as a result. While I was locking her into her car seat he came out to our car and brought me samples of the floors I was considering and a sales magazine. Great service. We purchased a few days later. The quality wasn’t bad for the discount pricing, either. And it turned out very nice. Overall, I was very pleased, and will return to do the remaining rooms of the house.
E S.
Évaluation du lieu : 1 Westville, IN
Went in tonight to purchase flooring despite all the recent bad press. Salesman was talking to other customers. We waited patiently but were not even acknowledged. A simple greeting would have sufficed but he really didn’t seem to care that we were there. Here we come Home Depot! I guess they should add poor customer service to the rest of their publicity.
Nicole B.
Évaluation du lieu : 5 Chicagoland, IL
We went in for new flooring after losing our carpet to flooding thanks to recent rainstorms. The service was great. We picked out what we wanted. The guy rang us up & out the door we went. We drove around back & they loaded up our car with our order. We were in and out in maybe 20 minutes. We bought the laminated wood flooring(looks like wood, but is vinyl with a laminate). The bak is sticky and has arrows to show you the proper direction to lay. Very few materials needed to aide you. Directions are in the box or online at their website(convenient). I laid an entire basement family room in one night. Very easy going. Easy clean-up. The back is very sticky so expect to be washing your hands a lot or using gloves. I’m very pleased with the look. I got the waterproof hoping it helps if ever this happens again. Of course the sticky will only withstand so much water so we’ll see. We also ordered an extra box for replacement pieces just in case there is ever a problem with a piece here or there.