Wefix Wireless

Dropped phone off over 10 days ago and was told the part would be shipped in 3 – 5 days. Finally called Saturday to see what on earth the hold up was, I was informed the part was still not in, won’t be in for 3 – 5 more days, the person on the phone was rude, wouldn’t let me speak with a manager, wouldn’t provide a discount considering we were told the phone would be fixed in 3 – 5 days and it is turning out to be closer to 3 weeks, won’t void the contract so we can take it somewhere else, won’t provide a loaner phone, refused to call the distributor to see if the process could be sped up. Terrible customer service and frankly considering filing a BBB complaint against the business. Tried to call again today to try to get a manager/​owner on the phone and the person who answered the phone HUNG UP ON ME. Don’t take your phone here, terrible, terrible customer service and they’ll tell you lies to get your business and then basically tell you to eff off when you try to hold them to their end of the deal. Do yourselves a favor, go somewhere else.

Busted phone? Go here!
Had my phone run over at work, cracked and broken screen (display too), and a slightly bent metal frame to boot.
Verizon’s replacement with their 3^rd party insurance would’ve taken a day for delivery and cost $ 159.xx which wouldn’t be a-​ok if I lost the phone or if it was completely destroyed but, it wasn’t.
My wife told me about the little shop in the mall by GameStop, I decided that it was worth a look see.
They charged $ 60 ($ 63.xx with tax) an told me to come back in an hour.
Either came back a little less than an hour later and the service guy was just putting on a screen protector an snapping my case back on.
The screen also comes with a 1 (maybe 2) year warranty (free replacement) for dead pixels etc.
I couldn’t be happier with the service and attitude of the guy working there, price was excellent compared to Verizon’s charge. I’ve already recommended the place to several friends and decided to make it Unilocal official.