A & E Diamonds & Gold

If I could give zero stars, I would. My boyfriend purchased a ring for me for this Christmas. He started paying for it in August and finished up his payment on December 12^th. Once I got wind of the gift and its price tag I pleaded him to return it. Knowing me I’d loose the ring, feel awful, and never forgive myself. Besides, we have pets to take care of and rent for an apartment coming up. So, he went to return it. The manager refused, stating that he would only give store credit. We don’t need or care for store credit. The return policy for the store (not stated anywhere on their website) reads: «14 days cash return (must have receipt)». My boyfriend JUST gained ownership of the ring (making his final payment on the 12^th of December). Today (the second time he tried to talk to the owner about this) is the 22^nd of December making him the owner of the ring for 10 days, WITHIN the return policy window. Nowhere does it state that the count of days starts the moment you make your first payment nor does it make sense seeing as he did not get a receipt (with the return policy on it) until his last payment.
So, if you don’t have a large amount of money to blow on a piece of jewelry and want to make payments on it YOU BETTER MAKE DAMN SURE WHOMEVER YOU ARE BUYING IT FOR WILL LIKE IT OR YOU ARE STUCK WITH IT OR LOUSY STORE CREDIT.
The icing on the cake was when the owner looked at my boyfriend and stated, «Just because your girlfriend dumped you doesn’t mean I have to give you your money back».
That is some good ol’ fashion customer service if I ever seen it.
But seriously, this guy is crotchety and has abhorrent costumer service skills… his personality could use a touch up or two as well.
Bottom line: Don’t buy jewelry from him.
That is what my boyfriend gets for trying to support our local businesses, jeeze.