Pizza Hut

Not necessarily hating on this particular place, but the food is beyond disgusting. I don’t know how it compares to other pizza huts but I assume they are also pretty bad. Oh I’m sorry, did you order pizza? Here’s cardboard and cheese! Literally any other pizza place is better than Pizza Hut. Pizza is the one thing that has a locally owned restaurant dedicated to it in every town in America. Even if you are trying to save money and get it from a chain, go anywhere else! Dominoes, papa Johns, etc! You’d honestly be better off buying frozen pizza. Just don’t go to pizza Hut.

The buffet was pretty standard as Pizza Hut’s go, but the service was the real kicker here. The waitress was very slow to come to our table when we first arrived, despite the fact there were only 3 other tables occupied in the restaurant. From there, the bussing was EXTREMELY slow. We had stacks of plates from the buffet by the time they bussed our table. It also took 30 minutes (yes, 30) to get an ordered pizza. If you’re coming for the buffet, it’s a fine place. If you’re coming for anything else, you’re better off somewhere else.

The service was very slow. Dining room was slow for a Friday night. The pizza was almost gross. Like cardboard with meat flavored chunks on it. The salad bar with grilled «chicken» was also inedible. Didn’t feel or taste like chicken. Will not be coming back.

Came back for another shot and service was great! Our waitress, Taylor, was very attentive and made sure to keep checking with us. We both ordered the Meaty Marinara pasta dishes with the salad bar. Food was baked just right and the presentation was nice with the herbs on it. Salad bar is pretty well stocked and everything tasted nice and fresh. No complaints!

Slow! Came here on a Sunday night to try the new garlic bread pizza that’s been advertised. Ordered just a pizza and two sodas, dine in. We were really pressured into trying the Sierra Mist with extra cherry syrup added; I had to decline it twice. 40 minutes after we had ordered, I asked what was going on, the waitress explained: «We’re usually not this busy on Sunday nights, we got a lot of phone orders for delivery, and since they are more profitable for us, we put those orders into the oven first.» What? Since when do you brush off customers like that?
Finally another 5 – 10 minutes later, our pizza came out. It was sloppy (not that I was surprised) and didn’t taste all that special.
There are so many options for pizza in this area, I’m sorry I decided to give my business to Pizza Hut this time, won’t make that mistake again.

I dined in. This was possibly the cleanest Pizza Hut I’ve eaten in and fatty has eaten at a few! The service was great… the waitress looked like Ellie from Degrassi The Next Generation. Although probably a teenager, she was very mature about her job and attentive.

Edit: After not recieving any follow-​up, I sent in a second complaint to the Pizza Hut website, which prompted a call from the district manager. Apparently I wasn’t the only one having a problem that evening, sounds like things were out of control. He apologized and threw a little love my way.
We’ll see if they can earn a few stars back on the follow-​up visit (though those things are always dicey because they know they have to suck-​up to you…)
BOOOOOO! UNACCEPTABLE SERVICE, AVOID THIS LOCATION AT ALL COSTS.
Why is this location terrible?
1. They have a drive-​up window if you’re picking up pizzas. Too bad nobody actually watches to see if you’re driving up. One more than one occasion I’ve had to sit there for a while.
2. Internet delivery? Ha. Don’t expect the quote times to resemble anything related to how long it will actually take.
My most recent experience? I submitted an internet order for delivery at 5:20. The web site said it should take approximately 40 minutes. OK — 40 minutes comes and goes. I decide to give it a little time.
An hour after I ordered, I called to find out the status. The first time the phone rings at least 10 times, someone picks up and then hangs up. I call back again and get placed on hold for a really long time.
The girl who answers the phone says the web site times aren’t accurate, that it could actually take TWO HOURS or more. I said fine, just cancel my order. Then the girl asked for my address, and said «oh wait, that order just went out the door, it should be on its way right now».
40 more minutes pass by (I live 3 miles from the place). I call again, explain the situation, and the person puts me on the phone with the manager. She apologizes for the situation, saying they;re very busy.
Fine, I understand busy — but it’s been over an hour since my pizza was supposed to be here. She said that one of her delivery people was leaving with it right now. Sorry, wrong answer — I politely point out that somebody told me the exact same thing 40 minutes ago.
(Note: if 40 minutes passed, that meant my pizza wasn’t even made when the previous person told me it was being delivered). Going out the door or not, I told the manager to cancel my order — it had already been an hour and 45 minutes, I didn’t have pizza, and I had already been lied to once.
Awful service made worse by the fact that we were also trying to feed a woman who was 9 mos. pregnant.
You lose, good day sir!