5 & Diner

On our trip to Arizona my boyfriend’s grandparents treated us to breakfast here. I love the nostalgic feeling it gave me, the service was quick and with a warm smile, the prices were reasonable and the food was delicious! I ordered the California benedict and it was so good and fresh tasting. I was so full yet felt healthy about what I ate. Can’t wait to go back.

When I was a kid my dad would always put blue cheese on everything. I thought it was discussting and would not eat anything with blue cheese for years. Last night for some crazy reason I ordered the black and blue buger at BJ’s. Best burger I have ever had.

My husband and I have been to this location few times and it was pleasant. This past weekend, we had our 4 kids and my in-​laws with us and decide to stop in and have lunch. A party of 9. They end up splitting us into 2 different tables (not a problem). The hostess was very accommodating, however, when the owners/​managers noticed we were a large group, the hostess and the owners/​managers had a disagreement, which was very noticeable (unprofessional). Making us feel uncomfortable. We should have taken it as a sign and walked out. Everything after that was awful. Food, service, etc. By the time we got our food, it was cold. It’s too bad, we use to like stopping by for a quick bite but not after this experience, we will not be returning.

Food was very good and fast service. But while eating I noticed how filthy the fans were. YUK! !!! Also one table didn’t even get to order and walked out. The hostess should always bring the beverages, a no brainer.

I love this place! I just had the Swiss mushroom burger and it was the best burger I’ve had in a long time! Service was terrific, food great and clean as a whistle!

My significant other and I just left 5 and diner with our son. The service was awesome! Our waitress was a sweet lady by the name of Val. Val was more than awesome. She rocked it this evening she was always asking to see «how are things»? «can I get you anything else»? and so on. She was pleasant and had a smile the whole time! Val is phenomenal this evening you could tell she takes pride in her job. We will definitely go back to this location because of Val! Val we LOVE you! You ROCKED it girl!!! If you heading to 5 and Diner make sure to say hi to Val.

Great service, breakfast was wonderful, and the place was clean. I had poached eggs and hash browns. My husband had the chicken fried steak. Both were excellent and large portions. I had to get a to-​go box! We also shared a shake which was amazing!

Kids liked it, but I will not be back. Had a raw meat smell when I walked in, but just was hoping that was because things were fresh.
I didn’t eat my fries, didn’t like the flavor. Only ate one of my sliders couldn’t eat the second one.
Customer service was good, they didn’t charge me for my meal.
Still will not be back.

The atmosphere isn’t bad, the food could be better. Our food was cold and they use frozen patties for burgers. The service wow, the woman had no personality at all. I’ll never come back! Good luck.

OMG, STAY AWAY!!! Just got back from 5 & Diner on Southern and where do I begin?
Let’s start with the horrible flies! We were literally under attack from the moment we sat down, but the worst thing??? One literally flew into my fathers MOUTH!!! I’ve never seen anything like it in my life! Should have gotten a clue from the filthy window seal with dead flies in it… The food took forever, it was cold and we had to get it nuked. It cost $ 40 for some pancakes, eggs, hot dog and burger, but we couldn’t eat because the flies decided it was theirs for the taking! MEAN FLIES! After they saw us batting flies our entire meal, getting cold food (in an empty restaurant) and then a fly going into my dad’s mouth, the waitress asked manager Kathy Riegel to take something off the bill… She wouldn’t even come up to talk to me, just told our poor waitress NO. We will NEVER, EVER go back to the 5 & Diner!!!

I love this place for breakfast. 5 stars on every point! 2 eggs and bacon, hash browns and English muffin all just the way I ordered them. Have only had breakfast here but everytime it was good!

NO STARS! HORRIBLE customer service after 10 minutes got water after 10 more minutes got my bf sprite after 10 more minutes got chocolate shake after 45 minutes more turns out they never put the food order in! How do places like this stay in business? Don’t the owners care? Wasted several hours of my Saturday and left without being fed totally pissed me off! The fact the employees are careless pissed me off too no standards no accountability, all that’s left is a BAD review. (Went to Fuddruckers next door in and out in 30 minutes for 3 peeps no problems at all)

$ 2.49 for a cup of coffee geeeez… i get better tasting coffee at mcdonalds for 81 cents… ill never go back !!!

Good food. If you can over look the disgust of filthy. I did not want to touch any of the condiments. They need to take a day and do deep cleaning. The waitress I had acted as if I was bothering her. Too bad. Could be a top contender.

Slow service… Took 10 minutes to have drink orders taken and another 10 to get them. Food took over 30 minutes to come out. Don’t get the fried pickles appetizer unless you want a plate full of pickles mixed up with soggy breading. In addition… Time has not been kind to this place! Floor is filthy and there is no sense of urgency among the staff.

Slow service ok food. Dirty looking floors food took 45 minutes to come out everyone looked like they were just going thru the motions. This place needs a facelift.

Great 50s and 60s music without having to feed the jukebox. Awesome Bryers ice cream shakes ($ 4.99). I had the Reuben sandwich with fries this time (less than $ 9) and it was delicious and so big that I had to take half of the sandwich and fries home in a to-​go box.
Plentiful, easy parking. Friendly, helpful staff.
The menus are faded and falling apart. Time to replace them.
I love this place.

Took my granddaughters there today after a hike out towards Globe. We all had a good appetite. Been coming here for years when we visit our Arizona family. Jill, our server, went out of her way to make sure my granddaughters were having a good time. Great shakes, the best I’ve had, anywhere, with extra in the stainless mixing container. Ordered my burger medium rare and it was. Onion rings not over greasy.
Granddaughters love the 50s décor and the older one was enjoying the old tunes.

My hubby wanted a late night snack. The server was very friendly. He ordered a chocolate shake with PB, banana and more chocolate. I took a sip and thought it was «meh» but he liked it.

I love 5 and Diners and I feel bad giving this one a bad review but really there were so many mistakes made I just can’t bring it up to 3 stars.
On the good side I really liked our server Valerie.
On the bad side I ordered a cheeseburger with chips and what I was brought was a bacon burger or bacon cheeseburger, whichever, with fries. I noticed the fries right away and told her I had ordered chips so she took it back and switched them, but I didn’t notice that the cheeseburger had bacon on it until after I took a bite. It did taste good so I decided to go ahead and eat it and see which one I was charged for. The bacon one of course was a dollar more.
She had asked how I wanted the meat prepared and one of the things I liked about 5 and Diner is the fact that you could get your meat cooked just the way you like it. I told her medium rare. She repeated it back to me but when the hamburger arrived it was actually more medium than rare. It tasted great but there was no pink in it at all so that was a disappointment. One reason I’d been anxious to return to the Arizona Mills location was because the meat was so delicious and cooked perfectly, grilled outside, pink inside. It was still good so I decided to go ahead and eat it. She didn’t come back to fill our water until we asked although she did ask us several times did we need anything. I did have tummy issues the next day. I won’t go into details.
The milkshake was delicious. I forgot to order malt in it which is 50 cents more. She was nice enough to divide it between 2 to-​go cups because the kids were getting fussy so we had 2 generous cups with chocolate cherry milkshake for about $ 4.59. Both of the hamburger meals were just pennies away from 10 dollars each which I personally think it’s kind of high for a hamburger.
We had the opportunity to ask Valerie if she knew what had happened to the 5 and Diner at Arizona Mills and she told us she had been the owner of it and it broke her heart to have to close it but the shopping center assessed some very high tax fees on the business that was more than she could afford to pay even though business was booming. You know you can’t just pay all your income out on taxes, rent and such, you gotta make something.
I would honestly hesitate to go back to this location because of all the errors that were made and the tummy problems I had the next day. Maybe next trip I will try the Scottsdale location because it seems to have really good reviews.