Amazing Jake’s Food & Fun

Jake maybe amazing but this place isn’t. Large upfront cost and low «free play» availability. Extra cost everywhere. Wouldn’t come again. Oh and the food is average at best.

Had my nieces 12^th birthday here last weekend and it was a blast! It was last a minute decision but I was not disappointed.
They have two entrances one for the general public for some family fun and the other entrance You walk into the party side of the building and its all reservations or for big groups.
We got wrist bands that included all day rides including laser tag and all you can eat buffet. The buffet is not bad at all for being a kids indoor amusement park. You have a pasta station, soup and salad station, a pizza station, ice cream and desserts. The rides are very well organized and the wait for the rides is only couple minutes when its busy.
You also get a $ 5 game card to use in the arcade room which is pretty awesome and can be used through out the day. The arcade room is kinda pricey though when it comes to picking a game to play.
I recommend Amazing jakes it kinda blew my mind and reminded me of Disneyland with all the different rooms. They had the «movie room» which plays Disney movies that you can watch while eating. They had the sports room with TVS with sports and a bar and a couple of other rooms.
For the price and with everything that it includes, its not bad at all.

I came here for my best friends nieces birthday party. All I knew about this place was that is was an amusement park. In my mind I’m thinking of a small little kiddy zone. I was wrong!
This indoor amusement park was HUGE! I was blown away by the many rides and games! The unlimited buffet was even good! Their pasta was good for being ‘unlimited’ and usually buffets never meet my expectations. They also had pizza and salads and of course dessert and a soda machine.
There is a bar also for alcoholic beverages for adults and a sports bar. There is a movie room for kids.
The rides were unlimited and I even went on some of the rides with the kids and so did some of the parents. They have a mini roller coaster that is actually really fast and enjoyable to older teens and adults as well which is nice. Their laser tag arena is cool, too!
This is a cool place to host a birthday party!

The food: So-​so selection. Not very good tasting, but whatever. It’s not gourmet, so what can I expect? They have pizza and kids like pizza, so whatever. The ice cream is terrible though. They really should get soft serve and not that weird stuff they serve…
The customer service: Not very friendly staff. Distracted. Not helpful.
The complaint: I took my 1 year old on the carousel, and like another reviewer before me, the employee started the ride as I was adjusting the belt. It moves fast (if you’re standing) and it’s a jerking start. That’s dangerous, but not so much as the second incident. My daughter went on the roller coaster ride that goes in a circle. No clue what it’s called. The girl running it did not check to make sure anyone was buckled in, and went to start the ride… with my child unbuckled! Luckily I caught it and stopped her so my child could buckle up. It’s not a difficult job. Check first! An accident on that ride could KILL someone! The complete lack of concern from the employees is terrifying. I realize they need to get through a line (although with both incidents it was the end of the night, so no real lines anymore), but safety should come BEFORE speed.

Good place indoor place to go with the family!
Great when they have specials or coupons but not for full price!
Food tastes pretty good but we end up sick every time we go there and eat! EVERY TIME!
Birthday Parties are way too expensive!
Games are over priced too
All in all a lot of things under one roof
Food, rides, games, laser tag, bowling, movies. Great concept just needs some help!

This past Saturday, April 16 I took my deaf son and 2 deaf friends to celebrate his birthday. I made a mistake on my discounted tickets and the employee– Alison, helped me get it rectified. Every employee was helpful and polite, and one girl could even sign a bit to the kids. Also, food was excellent and it was very, very clean. We had a fantastic time! Mesa Arizona location. Excellent rating!
We will be back!

I held my child’s second birthday there. I paid $ 300 to have only a 90 min room then got kicked out. Had to go to public side to eat and open up gifts. It’s nothing special with a few balloons. I paid for 20 people and 12 showed so they didn’t want to refund my $ for the difference. The host just brings extra napkins and keeps track of the time in room then kicks you out right at time she says which is only 20 min like I said. Not well managed at all.

We went in here to just have a little family fun on a Sunday. We weren’t familiar with this place but we have been in similar types of places. First of all this place is a dump! The bathrooms smelled like urine (ladies) so I could only imagine how the men’s smelled. This place is run by teenagers so I guess that’s what you should expect. We couldn’t believe that as adults that didn’t plan on playing games nor riding rides have to pay an admission fee of $ 14.95 just to walk through the doors… Really?! The girl at the front counter claims it’s because the buffet is included as they have no way to watch who is eating. Really then what is the arm band for? After visiting the restroom the last thing I wanted to do was EAT the «food»”… So for $ 48 our son got to ride 2 rides, Play $ 5 worth of games that they include on the «fun pass» and eat one ice cream cone which by the way was crap! We decided since we paid for the food that we would load up… We quickly realized the food looked in-​edible. So we loaded up and threw it all away! The worst place we’ve ever visited! After being there for about 45 minutes we left. Couldn’t get out if there fast enough!

Really horrible customer service. Spoke to
Nicole over the phone a few days to prior about group arrangements only to have her deny what she initially promised. She was extremely condescending and dishonest. Will be in touch with the «general» manager to follow up with how dissatisfied and disrespected we were.

We had a table for 1 hour and a half, how do they expect for everyone to eat and open presents, cit the cake, and show up in 1 hour? It’s a childrens place, its hard for them to get settled down. We never even seen our hostess until the end when it was time to collecr miney. They are very disorganized and way over priced for just the 1 hour and a half! I wouldnt recommend having a party there however, the games and attractions look fun.

My one year old son was almost injured on the carousel due to the carelessness of the employee operating the ride. My son and I, along with a few of our other family members got on the ride. I was in the process of adjusting the seatbelt as it was too big for him when the ride suddenly began to run. It was a quick start and I almost let go of my son while trying to get my balance. I yelled «Hey stop!» and the man just looked at us as if he couldn’t do anything about it. Once our turn was done we got off and I observed another group of kids get on. I noticed again that he didn’t check if all of their seat belts were on too. After that I talked to a manager up front and told her about what had happened. I saw her go to him and speak to him but after she left I saw the same guy distracted during another carousel round. He was just talking to a coworker with his back turned on what he should have been attending to. A carousel is not a dangerous ride but this type of carousel is the kind where if a child falls off and rolls towards the middle, they could be smashed between the spinning part and the middle glass piece.
With that being said, I also give Amazing Jake’s a low review because the pizzas were cold and most of the food bar was empty, even when there was more than an hour until closing time.
Employees should be retrained on their customer service skills as that is the business they’re in and chose to be in (if it’s such an inconvenience for you to do your job, then don’t work there! Simple as that.) And more importantly their effort to help parents keep their kids safe.

I stopped going here a year ago because the food is not what it once was. It’s a great place for kids though if you want to spend a lot of money. I just wish parents of today what teach their kids investing vs. Playing video games.

The kids had fun.
The actual customer service experience was awful.
This place is huge with many different areas. Each and every area we went to we had some sort of problem. You can’t just go in either. So I had to pay a fee to attend a birthday party. And then once informed I purchased the wrong package they had to do a refund but didn’t refund my entire amount and I still had to pay more? Don’t know what’s going on there.
Had to wait in lines forever and they kept letting people in front of our party. Food looked sketchy, my bf had stomach pains the rest of the night cuz of it.
All of the staff was distracted and under trained.
Fun for the kiddos, but get better experience and save a whole lot more money by opting for somewhere else like Dave n Busters.

Birthday Party Guest Alert!
If I could give less than 1 star, I would. If your child is a guest at a birthday party, expect to pay an ENTRY FEE. Yes, that’s right, an entry fee to be able watch after your 5YO.

Amazing jake is the perfect place for the family, a dinning area that plays cartoons for the kids and a dining area that plays sports shows for the fathers. Buffet, rides, games, cartoon movies, & sport shows.

WOW!!! This place closed for THREE DAYS and cleaned up and fixed up BIG TIME! So, IGNORE the bashers, this place ROCKS!!! My kid LOVES Amazing Jake’s and so do we (AS ADULTS)!!!
NOWHERE else in the Valley can you enjoy so much for so little cost! Admittance includes an all you can eat buffet and, HELLO… THREE HOURS of FUN for ALL!!! The choices are for both food and fun are awesome!!!
This place is HUGE and soooooo much fun!!!

It has definitely been awhile since I have been here and boy has it changed!
I remember it being packed, people everywhere, all the rides well-​kept and fun, the food was relatively good for a buffet, not so much this time. I would say it’s been a few years since I have been here, its run down now. Probably comparable to how Jeepers went downhill quickly.
The eating areas seemed dirty. The food was not good, and I mean I wouldn’t think it would really be amazing since it’s a game place with a buffet, but no its pretty bad, not to mention it was all cold. I remember it being fine, not so much now. They really don’t have much of a selection either, seems now there is more salad bar than anything else.
As for the games, they have a decent selection. Most games do seem overpriced. I’m wondering if the price of their games has something to do with the lack of business considering it was a Friday night and practically dead in there.
The rides are old and in need of an update, and the young employees running them look miserable.
This place really needs an update to keep it comparable to competitors and to keep customers coming back.
As for me, I will not be coming back even if invited like I was this time. This place is NO GOOD.
Save your money and go to Peter Piper, where games are .25-.50 and the pizza is actually good.
Plus that way you won’t have to pay an admission when you don’t even want to eat or play in the first place. The only reason I found out the food sucked it because I was forced to pay $ 12 to enter and figured might as well get something for my money.

I’ve been coming to Amazing Jakes for over 7 years and it sad to see the deterioration of this place. I remember coming here around 2009 and the buffet was terrible –the pizza was awful and the salad bar was disgusting but since then the buffet has shaped up and offers some really great options for your little rabbits. But the dessert side was pitiful on this trip –I didn’t even bother. A few sugar cookies, sugar cinnamon chips? and soft serve –not like brownies, rice crispy treats of yesteryear. :(
Question: Why is the obvious room (kids tv & movies) that everyone sits in seems like the smallest one out of all of theme rooms?
The games are mostly broken or about to fall apart –see photo. The rides seem ok –my nieces (9&4) always have a good time riding them.
I don’t stand too close to that rollercoaster thing since some little kid upchucking on me wouldn’t be cute.
It seems like the popular ride is the go-​carts but the track is way too small.
I was sad to see on this trip they closed the mini golf area –why? Seems like they could put some more rides in there or even a bigger track for the go-​carts?!
The bowling alley part is nice — in the past I have played but not on this trip.
The toddler area needed a good vacuum –go ahead vacuum and Stanley steamer the whole place please!
I only come here when I don’t pay full price (reduced for company events etc) and I don’t think I will come if I have to pay full price for everything.

First time visiting this place with my family. It is like a small carnival but indoors. They even provide you with food, all you can eat. Don’t expect gourmet but pizzas, cookies, salad and ice cream kept the kids quite happy.
Games, cosmic bowling type lanes, rides and prizes! I even likes the place as an adult! Ha ha.
A definite cool spot for the entire family on the hot Arizona summer days.

I went to amazing jakes the weekend it opened in 2005 and have made a point to visit often. It’s like Chuck E Cheese invaded a Cost Co. It’s huge and has more for grown ups to do.
There’s an all you can eat buffet with pizza, pasta, salad, soups and desert. There are multiple «themed» dining areas… Sports, movies, outdoor patio, Italian bistro etc. the food isn’t spectacular but it isn’t bad.
They have a wine and beer stand which is amazing.
In terms of entertainment they offer an assortment of video games, laser tag, a rock climbing wall, bowling, and various rides like bumper cars and mini-​coasters.
It’s full of potential for fun!
The reason I am only giving it 3 stars is the utter level of decay this place has fallen into. Rips and stains in the carpeting and booth seats. Chipped walls, warped silverware and plates. Everything is sticky. The games are dated and haven’t been updated in a long while. Half of the laser tag packs are down. I understand that the economy has lent itself to a certain level of belt tightening but this is a path to closing for good.
Being back the amazing that once was, instead of «sticky jakes» as my husband and I now refer to it as.