Applebee’s

Yesterday, me and my mom went to this location to get lunch. As we were eating, my mom noticed something long and black in her pasta, which ended up being someone’s long black piece of hair (we both are blondes). The manager came over and took her food away and gave my mom something else. She also stated that we would not have to pay for anything due to us both losing our appetite. Then, 20 minutes later, I got the bill for my food and to pay for both our drinks. I may sound cheap, but watching my mom twirl hair was not worth the $ 17.

I appreciate some of the items on the new menu, but I do wish they were more balanced meals. Gone of the days of the salad o start your meal and it seems that the majority of menu items are meat and starch. Where are the veggies?
The chicken & shrimp is tasty; with a few mushrooms and onions under the bird. The roasted potato side is cooked perfectly… some crispy edges and fluffy centers.
The brisket enchiladas are really good. The menu shows 3, but you will only get 2. Love the green chile sauce and the salsa has just a tinge of a kick. Too much for our 96yo grandma, but that is understandable.
Keep in mind that this is pub fare.

Dined here on 8 – 29 about 8:30 PM.
Double crusted bone in hot wings good, but needed additional sauce.
Ordered the Blazing Texan Burger & asked for it in the flour tortilla like they do for the quesadilla burger which they accommodated.
Clubhouse sandwich is always a favorite in our family, good with «Garlic Fries». You have to request them!
Our waiter was Parley W. He was attentive to our needs and provided us with good service.

I don’t think I will be going to Applebee’s again unless it was a guest’s choice. This is mostly because of their ‘Presto’ automated ordering system. I find it sad that these chains are now moving to this cold and impersonal ordering system. I like talking to my waiter/​waitress, asking what they like, and just the whole personal experience. Maybe I’m weird in that way. Oh and I also don’t want to be advertised to while I’m trying to eat my dinner not play games for $.99 when I came to enjoy the company of the people I came with.

You should sit at the Bar. Norma, Katrina, Alicia, Chloe and all will treat you right.

Service is terrible! Got back on our bike and drove to Applebee’s at Southern and Power. Got here and got and drink and our food ordered I believe before we would have even been acknowledged at the one on this review. Skipping it altogether would be my recommendation!

Food was good, but «Samantha» pretty much ignored me. I had to leave my table and walk across the restaurant to the bar to get a refill on my Diet Pepsi.

This is one of the nicer restorants. Great food. Really Injoyed being. Very nice and clean. Friendly.

I really want to like this Applebee’s but I just don’t. I keep trying and am disappointed every time. We recently went there for dinner and the service was AWFUL. They were sort of busy but not THAT busy. We placed an order for an appetizer which came out after our meal was served. This is the THIRD time this has happened there. I don’t understand why this is so difficult to get right?! Our waitress gave a pathetic, «Eh, sorry» and walked away. You could at least ACT like you cared a smidgen. No drink refills either, which irked me.
Lunch is somewhat better. At least the service is, anyway. I do love their all you can eat salad and soup at lunch.
I am also not sure why, but the ice tea at this Applebee’s and at the IHOP across the street taste funny. Maybe the water? Apparently other people have commented on it as well, because the wait staff have agreed some people notice that taste.
It is a slightly longer drive to go to the Applebees on Gilbert, but I feel like the service is definitely better there, and that is where we will be going from now on.

We live right around the corner, and frequently come here. Their food is good, service is better. Any time of the day or day of the week, great service. Good menu choices for the kids, and fast service.

I had a chicken sandwich with a house salad. The food was very fresh and flavorful. But we were a little up set by the service. It was so slow that the appetizer came after the food. Probably won’t be back anytime soon.

First time at this Mesa, AZ Applebees. Wonderful service, thanks Kailani! My moms salad was made just right and my chicken tenders and fries were perfect. We splurged and had the triple chocolate melt desert. Wow! Loved it! I’m from Charleston, SC and I will be backi to this Mesa Applebees when I come to visit!

Something about this particular Applebee’s is off-​putting. The food wasn’t as good as others, the interior wasn’t as inviting and like others, the waiters would all meet up at the bar and talk to each other until someone walked in to be seated.
Would be ideal if they moved out and they were replaced. Will try to avoid it.

I try not to expect much out of chain restaurants, and I’m not particularly a fan of any Applebee’s, but this location just sucks. We came here because it’s cheap and they have basic menu items to accommodate some of the pickier members in our party of 6. The hostess’ make it clear that they hate their jobs. No smile. No sense of humor. Just cold miserable stares.
For an appetizer we ordered 2 orders of Mozzarella Sticks that came too cold on the inside. It was like eating a string cheese fresh out of the fridge.
It took 46 minutes for our main course to arrive. 46 minutes to make 3 steaks, 1 sandwich, a bowl of French Onion soup, and a burger. My rare steak came well done. My boyfriends food (which was just a turkey sandwich and fries) didn’t come at all. Everyone else’s food was cold, including our grandpas soup.
Not the first time I’ve had an experience like this. Not a fan.

I went here to have a quick sit down at the bar and a bite with a friend at the bar. I expected to have a relatively good time, but little did I know the bar was being hosted that night by the Ice Queen. Cold treatment from this host from the moment we first ordered our beers, complete with being chided over my perfectly valid ID, to having to ask for a menu after waiting quite some time (instead of being asked if we wanted food, like most bartenders would??) so we could even get the food we came for!
When the food came, the wings looked like someone had quite literally emptied a sauce bottle over them — they were sitting in a puddle! Never had to dip a wing 4 – 5 times in ranch just to get some on it before! At least the Quesadilla was tasty, though I really didn’t appreciate being disagreed with by the bartender about leaving off the Pico de Gallo. Tomatoes make me violently sick, I don’t need your bloody opinion about them being on the dish!
Thankfully, an otherwise infuriating experience was mostly rectified by the bubbly friendliness of the waiter who came to send the previous bartender on a break. The replacement and her friendly, happy demeanor is probably the main reason why I didn’t simply walk out. While I still rushed my dinner (and my friends) so we could get the heck out of dodge, it was a relief to see that the first employee wasn’t a wholly accurate example of the staff. Primarily for that reason I’m willing to give three stars, unlike the one or two I angrily wanted to. I hope my experience with the staff to be a fluke.

I made a mental note «Not all Applebees are the very same in food and service». I have eaten at many Applebees all over the country which as usually pretty good, and this one stands out as a really bad one. Boy, how true!
This location seems be in EPIC FAIL mode. I had a moderately expensive Cajun shrimp dish, and it turned out to be a big pile of fettuccine topped with a very few scrawny and overcooked shrimp that were fibrous and under spiced! These were almost as small as bay shrimp. Plus, no side veggies, no bread, nothing. The three others in my party had equally dismal dishes, and there was a lot of grumbling at our table because of the lame food. My wife said «never again».
I have never given a poor rating to an Applebees, and am embarrassed to do so! But, this is justified.

I just left this place with my friend, the only pro is that the waiters were super friendly and the service was fast, got our food pretty quick considering it was busy. We came during happy hour so our drinks were pretty cheap, my friend actually got wasted from all the discounted alcohol. I just got plain chicken tenders and fries, they were good but the honey mustard sauce was too sweet. My friend ordered a steak (medium rare) baked potatoes with a side of broccoli. He said his potato and the broccoli were delicious but his steak was far from medium rare and it had a chewy, plastic consistency. I really don’t expect much from Applebee’s but I don’t appreciate paying 17 dollars for a small steak and having it taste like complete crap.

August 27, 2013 5:15pm. I ordered the 7 oz sirloin medium rare with mashed potatoes and broccoli. The veggies were fine, so was the service.
The water in my glass was nasty metallic tasting. My steak was easily the worst meat I’ve ever been served in my life. It was an odd looking long banana-​shaped thing that did not taste like beef at all. Maybe it was goat or horse but IT WAS NOT BEEF.
It sort of tasted like the jerked goat burgers I had in Jamaica. I’ve been eating beef my entire life, this tasted nothing like, looked nothing like, and had the consistency nothing like any beef I’ve ever had, in my life.
Don’t think I’ll be going back there. Ever.
I did not want to complain at the store because there is no coming back from being served a piece of meat like this, it should have never been served to a human customer. Complaining only jeopardizes your safety in any restaurant. Never send food back to the kitchen for replacement is my philosophy. We simply cut short our visit and got the hell out without saying a word. I’ll express my displeasure by never returning.

Yes, yes I am really giving it a 5 star rating. First off let me start out by saying we had a $ 10 buck gift card and that is really what prompted the visit.
I ordered the clubhouse grill with no bacon. It has turkey and ham with a BBQ sauce. I wasn’t expecting it to be a melt but it hit the spot. Managed to take a picture. That and fries with two sides of ranch and I was in heaven. My husband had the endless soup and salad lunch special. First up for him was French onion soup and a spinach and shrimp salad. Next the chilly and an Asian chicken salad. Both were great and although we had not planned on getting desert our awesome waitress who filled my water glass a million times without me noticing talked us into brownie bites for 99 cents. So cute these small triangle brownies and one scoop of ice cream. I wish I would have remembered my camera. The place was clean the food was good and the service was great! I wasn’t expecting to give it 5 stars but it really couldn’t have gone any better. Delicious!

Not so happy, happy hour at this Applebee’s.
Happy hour is awesome typically at any Applebee’s, but the amount of time it took for us to get everything we ordered was disappointing. When we were first seated it took our waitress about 10 minutes to even acknowledge that we were new customers waiting to give our order. Once we ordered our drinks it took another 10 minutes to have them delivered (2 beers isn’t a mix drink that a bartender has to create, right out of the tap, should have taken 5 minutes tops). When our waitress finally delivered our drinks, she ran to the table dropped the bees off and darted away, at this time we were ready to order our food and she didn’t even ask us if we were ready. After flagging her down we were finally able to order our food. After about 35 minutes we flagged her down again for she had walked past our table several times and didn’t give us an update about what was taking so long, nor ask us if we wanted another round of drinks. Once our food finally came out, things didnt get any better. The buffalo wings were tasty, but my steak was dry and tough. The mashed potatoes and broccoli that came along with my steak wasn’t awful tasting, but also nothing special. My friend ordered a burger and said the same thing. It’s just a burger nothing awesome about it but nothing nasty about it.
Im sure the kitchen gets backed up during happy hour, but that is when the waiters and waitresses should be on their toes checking on their tables to put the wait for food at ease. At this time the cooks need to make sure they still care about food quality and not worry so much about just getting the food out the door.
*Currently looking for a happy, happy hour place*