AutoZone

Came into the store to check to see if I needed a new battery since my car had just died on me. Eric and the other staff were so helpful and extremely helpful! It’s 100 degrees outside and he never complained once about having to change out my battery and install a new one! Great service from this location!

I drove here after getting a jump start at my job to get a new battery. It’s over 100 degrees and when I get to the store I told the girl that works there my battery is bad. She is not happy, grabs the device that checks the batteries and goes to check it. She tells me it is still good and to drive around to recharge it. She never asked how old is the battery, nothing. I drove the car around and the next day what a surprise, dead battery. After getting another jump start, I drive to an auto repair shop and they said the battery is bad and I need to go back to Auto Zone because I still have a warranty. I went to a different Auto Zone they checked my information saw the battery is over 2 yrs old. They took care of the problem. I know it’s hot and I too was stranded out in the heat, but this Auto Zone let me down and made me late for work the next day. If she had only checked my information I would not be writing this review.

I really appreciate their customer service. They are even helpful and patient right before closing time. The guy working there checked why my check-​engine light came on and offered me great advice. I wouldn’t shop anywhere else!

Alright so when it comes to cars and anything with a mechanical motor its about 5^th grade knowledge level for me. So everytime I have something that goes clunk with my engine or car its always the first go to. They do free diagnostics and are always willing to help whether it’s replacing a battery or merely giving some sound advice before you hit up a mechanic with «duh, tell me whatever and I’ll believe you» look. Juan was great with advice and I appreciated his courtesy when I was explaing my dilemmia. I went to this location in Mesa but I’ve been to any Autozone in the past and it’s always been great service with good selection of moderate at home car repair. I’m sure that one could accomplish more but for the less than average Joe and car’s this place fits the bill for me!

I needed a new battery for my car and got my last battery at the Auto Zone on 35^th Avenue and Glendale, and had some credit from my old battery towards a new battery. Well, I have moved, and went to this one, the closest to my house. So glad, as the other Auto Zone had an armed guard at their store. Scary neighborhood, an armed guard at an Auto Zone? OMG. Anyway, I digress.
So I had called earlier in the day, and talked to Jessie. He told me that when i went in to get my new battery, he would replace my old one with my new one, just ask for him. So I did. And he did. He had to take off a bar that was across the top of my battery as well, wasn’t just a pull out the old one and drop in the new one either. He was very friendly, helpful, even checked the codes on my car for me because my check engine light was on.
It is truly a pleasure to run across service like this. You don’t see it very often anymore, that’s for sure. If I need anything at all for my car, I will certainly go to this Auto Zone. They have a great employee, and are lucky to have him. Thanks, Jessie. They have a customer for life!