My friend and I went over to get our nails done after work on a Saturday, they were busy told us to put our names in the book and what we wanted. We did… then we were sat at a booth to look at nail colors to decide what we wanted, great we found them(but sat and waited for 20 minutes before anyone made contact with us). My friend got taken back and wanted to get a full set put on, I just wanted a gel manicure, I had to wait an additional 45 minutes while 2 other people walked in stated they did not have appointments(but were taken right back and got started). I was frustrated right off the bat, then after my friend asks if someone is going to help me and get my manicure done I have someone come over and they tried to tell me that I told them I was waiting for my friend to get done before I got my stuff done(that just doesn’t make any sense). While my friend has already been quoted $ 45 for her services one of the ladies that work there walks by and tells her that it is going to be an extra $ 10.00(kind of hard to stop in the middle of everything being done…). The girl who filed my nails was very nice, BUT the lady who was supposed to help me in the beginning acted as if I was a bother and I was an idiot because I asked for her to put glue on the tips of my nails to keep them from chipping. After I am done the massage comes(which is everyone’s favorite part) it was like my four year old slapped lotion on my hands meanwhile the person doing this is complaining because she wants to go home. I was in shock as I was paying I asked the gentleman to look at my nails because there were bubbles he told me no it was something stuck under the gel but it should be ok. I paid my bill and left already having a not so great experience the worst part is 2 days later I am having the gel polish all chipped off and lifting, when I call to have the owner call me, he is never there and when he is there he doesn’t call. The lady that was rude to me on the day of my visit is who I ended up talking to again on the phone where she then told me she does not do refunds if I want it fixed I need to come back in, I do not want to go back in I was already treated horrible so why would I want to walk back in and put myself through that again? At that point she told me that I can contact my bank then but she does not do refunds. Needless to say I will not be going back and I have to pay another $ 30 to have my nails fixed…
Laura G.
Évaluation du lieu : 4 Mesa, AZ
My experience was good. I walked in on a Friday after work, I had to wait maybe 5 minutes or so to get in a chair. And maybe another 5 before they started working on me. I got a nice mani pedi. I like the gel nail polish because they cure it with UV lights and so it’s completely dried and cured before you’re done and ready to pay. The people in the nail salon were nice and friendly. I felt welcome and I think they did a good job.
Christie C.
Évaluation du lieu : 2 Apache Junction, AZ
WHen I started going here it was pretty good. Two of the ladies there did a good job Than I started getting this older guy and woman and I’d find that I’d go in for a fill in and it would last maybe a week where I used to be able to go for 2 to 3 week. I’m sure my nails haven’t suddenly started growing faster. My nails also started lifting after a few days. He just doesn’t do a very good job and not being one who can make an appointment, I kinda gotta take what I get. If I knew I was going to get either of the 2 ladies that I used to get in the beginning I would go back there everytime but I keep getting stuck with the guy so I just don’t think it’s worth the gamble anymore. Time to find a more consistant salon and also one that appreciates the year round resident over the snowbird.
Jennifer F.
Évaluation du lieu : 2 Mesa, AZ
I walked in without an appointment, they were very busy, so I stood in the entry way for several minutes before being greeted. Once an associate finally said hello, I asked about the wait for a mani-pedi and she said it would be a half an hour. So I said okay, I’d wait. They put me in a pedicure chair to soak about 15 minutes into my wait; when she asked how the water was, I said it could be warmer; she said when it’s busy they don’t really have hot water.(strike one) After starting my soak, I waited another 60 minutes before anyone started my services.(strike two). The mani and pedi themselves were okay; no great massage, okay lotion, okay nail shaping. The very next day though, my nails are almost all chipped; and I didn’t do anything to them; I came home, made dinner and read a book!(strike three) I won’t be going back; they were okay priced if every other place on the planet closed and I had to have a pedi, I’d think about it, but there are too many other choices.