Big Lots

Store is very clean, the Lady Manager is a FULL ON Bi*^h !!! the very nice cashier asked her a question about something i wanted to buy SHE NEVER LOOKED UP — SNAPPED AN ANSWER OUT LOUD AND WALKED AWAY — I started to chat with the nice cashier AND THEN SHE WALKED PASSED Turned and Glared back at me… i said to the cashier is she always like this? she shook her head as to say YES!
BIG LOTS Corp. YOU NEED TO REPLACE HER!

This store is ok but it’s customer service is comparable to Walmart! Crappy! I wanted to gets this Doc Mc Stuffins play doctors coat. This one happened to be marked down two dollars less making it $ 10 because It was missing a badge. It was also dirty and the stethoscope was broken so I asked if it could be marked down a little more. The cashier called the manager over to ask her if this could be done and instead of coming over and speaking to me she just shook her head «no» and walked away. Of course I had to buy it still because it was the only one left and my four year old happened to be with me. What crappy service!

This new Big Lots is directly behind the new Hibachi Grill restaurant on Southern and Alma School. It carries many of the same items found at other Big Lots (overruns, nearly outdated food, cheap Chinese products). Big Lots has always baffled me as a business concept. They seem to be competing for the dollar store customer, but charge a lot more. For example, today I was looking for a greeting card. Big Lots used to give you a 30% discount on the full greeting card price. This was still more than the $ 0.50 cost of a greeting card at the dollar store, but you did have a slightly nicer selection. I got a Father’s Day card for my husband today and it was priced at nearly $ 5.00 and I was charged the full price. When I asked about this change of policy I was informed that the greeting cards are no longer stocked by Big Lots, but rather by a vendor and they are indeed allowed to charge the full price. Heck, I could go to a Hallmark store for these kinds of prices.
Now I do still consider this an A-​OK store. It is clean, well stocked, and has plenty of parking close to the door. Like all Big Lots, they always seem a little light on staffing and never seem to have enough cash registers open.

This brand new Big Lots is located in the newly renovated former Ross Store at Alma School and Southern. They had their Grand Opening October 18^th, 2012. I think they will be an asset to the Poca Fiesta Shopping Center, which has suffered from the economy in recent years.
I came in the next day and was mostly wowed by how bright and clean and organized it was. They have a lot of merchandise, though I don’t think Big Lots in general has as varied and interesting a selection as they used to years ago, or even prices as cheap. But their prices still beat most other stores except the dollar stores.
The employees were all working industriously at stocking and straightening and the ones I talked to stopped to help me cheerfully when asked. I like that. I complimented them on how nice everything looked, especially for being nearly closing time when you would expect it to be in disarray from all the customers throughout the day.
They are especially well-​stocked in seasonal items, being as it’s October. And their furniture looked very nice.
I was sad to see the other two locations I was used to closed but since this one is closer and nicer, I’m sure it will meet my needs when I’m in town.