Blue Brick Financial

I was skeptical when I got a letter without letter head from Blue Brick Financial in the mail, but the offer for a mortgage refi was so good I had to investigate. So I researched Blue Brick and checked with the BBB. They are a fantastic company with a good reputation. I tried to get my own bank to match their offer first and they couldn’t touch it. I refinanced with Blue Brick in December and it went smoothly and easily. My mortgage payment changed only slightly and I went from a 30 to a 20 year loan. I highly recommend them and will try to get into a 15 if the rates drop again. I worked specifically with Chris Seago, Aaron Beynon and Meissa Darby. So happy I found them.

My experience echos some of the other negative comments in that there is little communication. This would not be such a problem if it were not for the fact that nearly every step along the way took longer than the range of time I was told to expect. This of course required me to call or email to understand where things were in the process only for them to be upset with me for me wanting an update.
The overall impression I took away is they will say nearly whatever it takes to get you going through the process. I was told things that with almost near certainty could not have been true by Chris Seago, one of their reps. This may just be him, but the company has to be responsible for their employees actions.
In the competitive mortgage industry you can and should do much better than working with Blue Brick.

Worst experience ever. I think the common thread here is «lack of communication.» I was told many times, many different stories about how my refinance would play out. I am not even sure this person knows what they are doing. Do not go through with this company. They are a mess!

Blue Brick was fast and friendly. They were on top of everything and I was refinanced within the month. People who aren’t happy with them are lazy people who don’t want to do their part to get their refi done. These guys were awesome. Thank you Blue Brick.

I am happy with the rate I got with Blue Brick. The overall service was just okay. I felt like I had to contact them to find out what was going on most of the time. They tend to move fairly slow, I think it took me about 1.5 to 2 months for my refinance. If they were quicker, they could probably deliver on the rates they quote more often, but where they only lock the rate after final underwriting, it leaves them open to what many will perceive as a bait and switch. Fortunately for me, the rate did not change, but I also realize I was lucky in that regard. They were always friendly enough to talk to and in the end, it turned out fine. Because they are slow, just realize that you’re gambling a little on the rate– if rates go up– they’re going to change on you. The offset to this of course was that there were no loan costs whatsoever. That’s a big value compared to most other lenders. Assuming you can get comparable or better rates and then accounting for the difference in value of the closing costs– I would still recommend considering these guys with the one caveat that rates are fairly stable at the time.

Fastest refinance, very fast and efficient. I did have issue with lower than expected appraisal, I was able to do LPMI re-​finance with 90% loan to value and still save almost $ 300 month of MIP (mortgage insurance), I think helps if you have real estate or banking background, many of negative comments is customer lack of understanding or knowledge of how lending works in america.

If I could give them negative stars, I would. Terrible company to do business with. Would not recommend to anyone unless you want absolutely no communication (none, zero, zilch, nada), slow action, and a higher than promised rate (.75 higher including .24% they added for no apparent reason). I assume the .24 is how they cover the «zero charge“processing. With all of the good mortgage companies out there, there is no room in the market for such a poor company. Whatever you do, learn from my error and don’t use Blue Brick Financial. Read other reviews. I wish I would have paid attention to them. Will never, ever, ever use them. I have made sure to tell everyone I know and posted on the electronic bulletin board at work for my fellow 3000 employees in Phoenix not use them.

First they told us that the bank is going to pay for all the fees (no points no hidden fees) We dealt with this company for refinancing. Yellow Pages also has 4 negative reviews. This company may be just a «front «for an appraisal company. The Manager/​Owner told us we are «approved» and when asked about the Lending Disclosure in writing, they slapped us with ‘actually you are not approved the bank said your appraisal is not good. The appraiser they sent came on Saturday wearing shorts and very casual. The company will tell you this appraiser was sent by the bank yet the bank rejected their own appraiser? Then they offer to pay for the next appraisal if we agree to go to another lender, this time, they sent us a Lending disclosure that they are going to charge $$$fees now. BEWARE. Dont deal with them for any of your lending needs. You will loss money over the appraiser which I suspect, is their side business.