Buffalo Wild Wings

WINGS!!! Who doesn’t love wings? Well I don’t when it takes over 30 minutes for the waiter or waitress to come visit the table and over an hour for the food to get to us. Overall though the workers were polite, but they don’t seem to understand what the meaning of extra wet sauce is unfortunately.

Yummy! If you are craving Wings then you should definitely get some from this place! So many options for sauces… and great for take out as well. I personally love the Asian zing and the salt and vinegar. So good! And messy :)

I came in for lunch. First time. Nikki and Tayelor were so welcoming and nice! They know their jobs and are obviously proud to work here. Refreshing to see. They came around and explained the sauces and how they do things and gave me a taste test for wing sauces. The beer selection had my favorite San Tan Brewery beers and more massive selection too. The side salad with the lunch special was fantastic! No wilted iceberg here. The wings were killer and I had to take home as I could not eat them all. Next tjme extra crispy will work even better. TVS are everywhere. Coming back for a game. Super sports bar with class. Rare in Mesa. I’ll be back!

Ok –I have to start out with full disclosure. I walked in to place a takeout order at 6:30pm on a Sat night during a Cardinals game. (I planned on putting in some wait time, and I was OK with that)
I always order to go from this location, so I’ve become familiar with a few of the gals who work the to go desk. I must say, none of them work hard at customer service. (I don’t demand much, acknowledgement, correct order, and good quality, that’s it. I am not one of those demanding consumers who think you owe me the world just because I’m there in front of you) Back to the take out desk staff; Most are young, I get that, but the «meh» attitude is prevalent. It pisses me off to spend good money on dining and feel like I’ve been ripped off, because of that, I try and make sure and be very specific when I order–
Here’s how it went: «15 traditional wings, ranch on the side, wings extra crispy, appetizer of street tacos» — that was it.
I waited an hour, (which I was fine with) my food was brought out. It’s SO SAD, but I know to NEVER, EVER leave with take out food until you CHECK THE ORDER. (seems so silly, it’s take out food, for goodness sakes!) but people do NOT CARE! Most only care if your order is wrong IF YOU BRING IT BACK.
Back to the food. I check the order before leaving: 1) no ranch, but 3 blue cheese 2) street tacos are so cold the grease on the chicken has begun to congeal 3) wings are not extra crispy, but soggy, soggy, soggy
I tell the «meh» gal in the takeout booth, who says she will get the manager. She comes back out and says,” my manager wants to look at your food.“
Me: «OK, it’s right here, is she going to come look at it?»
«Meh» girl: «no, she wants me to TAKE your food to her so she can look at it»
WTF? What? Your Manager can’t even come to the front to talk with a dissatisfied customer? You want to TAKE my food back to the kitchen it just came from so someone can possibly poke their fingers all over it so see… what? If I’m telling the truth? What?
I ask her to have the manager come speak directly with me, please. A manager comes up front, it was a woman, and she pretty much had the same,“meh” attitude as the take out crew. But mentioned that she would go to the kitchen and see how quickly they could make it right.
I sat for another 15minutes and finally asked another gentleman, (who was also wearing the Red shirts managers wear) if he wouldn’t mind helping me and checking to see the status of my order. I was not willing to wait ANOTHER hour for them to get my order right.
He immediately went to the kitchen, checked in the status, came back and notified me, and apologized (the FIRST one to do so). I explained the situation to him, he then said he would personally oversee the order before it came back out, AND he pulled up my original check and removed the charge for the wings, altogether. Now THAT is a manager who cares about service! I would have been fine without the refund. I just wanted somebody to acknowledge that this was NOT that difficult if an order to get right! And DEFINITELY not an order that should have taken the 1.75 hours to prepare correctly.
Manager (male, NOT THE FEMALE) is on top if it. There were several phone calls and food returns that happened during my almost 2hrs in this place; every one if them that HE handled, the customer left happy.
Sorry if you have a problem and you get the female manager (or assistant manager, not sure) with the «meh» attitude, she must be the one who trains the take out staff.
I will go back, but I will never leave here without checking every item in my order.(so far it’s 10 for 10 there has been something wrong) Ouch!

I love the Thai curry wings. Service is always mediocre and I feel like it’s overpriced. The kids love the tablets…

BWW has changed since it’s earlier days. I used to love coming here for UFC fight nights and their killer happy hour with my cube farm mates. Now, I pick BWW as my back-​up bar, only because Hooters doesn’t put the sound on for games and I need a change of venue from Zipps. And the ironic thing, their TVs are really projectors which kills for a visually stimulated tech geek like myself. You can get overwhelmed by the «31 flavors» of wing sauce but my fave is the Asian Zing; and for a meat eater like me, I like my wings fatter. I was surprised they don’t have weekend specials during the football games; what better time to keep the crowd drinking and happy then that!!! They regulate their beer pours, so the glass is never full and did away with the best HH menu item, corn dog bites. It’s definitely not my first choice for sports bar but you will always get consistently friendly staff and an exact amount of beer.

By far the best BWW in the valley! Great location and the staff is extremely efficient and friendly. I’ve been a consistent customer here sporadically over a 7 year period, and have never left unhappy. The bartender that’s been there during that period is Immaculate at his job extremely knowledgeable, just ask him to surprise you with a drink/shot…you won’t be disappointed.

I had a wonderful time at bdubs on veterans day! I didn’t pay attention and went in before the special time, but the outstanding bartender offered me the complimentary meal without me asking for it. Great service and delicious wings!

We come to this place knowing in advance that our service isn’t going to be the best even when it’s slow. We have never wrote a review cause it was never so horrible that we had to. The food is good and affordable which is why we come back. However this time is by far the worst visit. So bad we asked for the check and a box before we were even finished eating. Forty five minutes later, she comes back and ask of we need anything with no box and no check, I am actually writing this now as we wait.

Ok so there food was good but our service sucked hot wings and no drinks doesn’t make for a fun evening. No napkins and we waited forever just to order and no one was even there. Im kinda gross out just a little by the oversized wings!!! But they have killer sauces

We (7 of us) were there for Sunday football today & it was great ! Our server Christine was excellent & as usual the food was great too ! So many TVs & good seating ! Thanks for a great football Sunday

Service was good, lots of TV screens (football games) to choose from. Food was excellent as usual. A little crowded but that’s too be expected on game day.

Food and service was good here when we had dinner here on ⁸⁄₁₆.
However, very disappointing when we were leaving (about 9:00 PM) to see a man sitting at the bench seats near the entrance with a gigantic blue/​grey pit bull. This dog was NOT a service dog (no attire stating so). This dog had on a spiked collar and NO LEASH! Such a big concern for us with our small children– as we had to walk by to leave the restaurant & not to mention the health code violations. I put a call in the manager on duty the next day– Dina who made reference when we spoke: that it could have been a customer that generally comes in with a service dog. I explained to her that this particular dog didn’t have any markings as to be a guild type animal. Clearly his owner didn’t look like a trainer of that sort either! Dina was to review on their cameras and follow up with me. I have never heard back. I also called their Corp. Office to report this incident & haven’t heard from them either? Way to follow up on a very disturbing situation.

Look at all these bad reviews. It’s time for people to let Buffalo Wild Wings at this location know we don’t put up with such poor service here in Mesa, AZ. Let’s also let them know that we will no longer pay such high prices for their low quality food. Posting here on Unilocal can be powerful, and actually drive a bad business out of town. But in the mean time, I think we need to do more than that. I encourage residents to choose another place to watch a game or to eat. And to ask others to do the same until the owner makes a positive change.
Cheap… as in poor quality for the money.
I wouldn’t go here if you’re hungry and want to eat a meal. This place is more for watching a game on one of the many TV’s, and maybe ordering an appetizer and beer. It’s not exactly a quiet place.
I ordered wings with a small order of cheese fries. I’ve eaten better tasting and better quality wings bought frozen, and then baked at home. The vinegar and salt seasoning was tasteless. The mild wing sauce was too spicy (for me) and didn’t taste like much other than whatever they thickened it with. We couldn’t help but look at each other and snicker when the waitress set the fries on the table. They were in a tiny paper dish about 4“x3″. It had a bit of cheese melted to oblivion. I sent it back. The celery was cut from the outside of the stalk — tough and stringy. Glad I had dental floss picks in my purse.
He ordered a chicken sandwich, and paid .60 extra for the wedge cut fries. He said it was just ok, and that a McDonald’s chicken sandwich was better. We eat out quite a lot and don’t remember ever having eaten at a place that charges extra for a different kind of french fries.
The whole pitiful carnival-​type «meal» came to a whopping $ 35 with the tip. And we didn’t even order drinks. We drank water.
For that price, we could have gone next door to BJ’s, and had excellent meals on real plates, and experienced servers.
As the patrons were clearing out, because the game on TV was over, their tables were left a mess for longer than we would have liked. The waitresses have to buss the tables. Not only that, but they have to wash the dishes from the tables they served! Course, this would only be cups, dinnerware, and plastic baskets. But, I have never heard of such a thing. Because the owner of this place is too cheap to hire bussers?
The only thing we were impressed with is their effort to make a gluten free menu.

I’m not a huge fan of wings, so I ordered chicken strips. I was really impressed with the quality. Really crunchy and tasty! This place really earns stars for me because of the fried pickles and cheese curds — my two favorites at one place! And they have beer. Come for happy hour and save a few bucks. It is pretty loud in here, so be prepared for that. Service is so-​so.

Bad bad bad. Waitress did not check on order had to wait 45 mins. Just to get a sample of thier bluesmoon bbq sauce. Asked for manager and when the manager showed up at our table so did the sample person. The manager had to take our order. While eating my wings I asked the waitress for more ranch and it took 15 mins just to get ranch dressing.
The manager was very professional and kept my bad situation under control. But I am still not happy with the overall experience
And will probably not go back to this buffalo wild wings.

This was a much better experience than our last. We did not get to sit at the bar but we did have a table in the bar area. Our server was Vanessa and she was awesome. Came to check in on us multiple times and had a great attitude. Mannylyn (excuse the spelling) was very upbeat and personable. We told her that even though our last experience was rough, we are regulars and will still come and enjoy BWW.

My boyfriend and I usually love buffalo, but this one made me lose faith. First, there was no host to greet us or to seat us (no biggie right?) so we decided to sit in the bar area to make it easier on everyone. We sat for a few minutes and figured they were busy so we just got menus from the bar to start the process hoping they’d see us, but
Servers passed and no assistance was offered. Eventually, we left and went next door BJ’s; I definitely would not recommend this location unless you want to be ignored and waste your time.

I used to love Buffalo Wild Wings… however. The food has gone way down hill and the service at this location is horrific! It takes forever for a server to get to your table to begin with, if you are going to want extra water or any sort of extra service or to be checked on after you get your food, forget it. Every time I have been to this location my order has been wrong, but getting the attention of someone to let them know, and then getting them to agree to correct it is not worth the trouble.
If you really want Buffalo Wild Wings, I suggest sitting at the bar and ordering something simple, it’s your best chance at getting the right food and someone checking on you throughout your meal.

This will be a short review… when BWW came out, I really liked their wings. But over the years it seems like they’ve moved into cooking their wings and then just splashing sauce on them as you order them. This is OK, so long as you know this is what you are getting.
If you go with children be sure to see if they have any of their gaming systems available. They are good to keep the kids entertained while you eat or watch a game.
On a side note — I am allergic to the Caribbean Jerk. LOL.