I called and left a voice message to schedule an initial consultation yesterday morning and never received a call back. I then went ahead and emailed a second request. I did receive confirmation back this morning stating that the information was passed onto the therapist and would be contacted shortly. I am still waiting. This referral was made through my employer and their EAP program. Now I remember calling this woman a few years back needing counseling and never received a call back so moved onto another therapist. Wow! For shame. If too booked please call and let us know. We would gladly find another service. Also, the phone number listed on her site is out of service. The EPA folks gave me a different number. Really? Maybe you want to update your information, Copper Leaf.