Cost Plus World Market

Walked in, wondered if I was in the right (brand) store. Outside it says «World Market» — inside, it looked like Living Dangerously. I was on a hunt for Amaretti cookies, which their website showed they stocked. But what I didn’t know is that I’d have to search nearly the entire STORE to find them. Want Walker’s shortbread crackers? I can tell you, on this particular visit, they can be found in SIX different places. There is no rhyme or reason for the dis-​organization of the food items in this store. Its like someone said «oh, let’s start unpacking the boxes and put the products on the shelves» …“oh wait, there’s some more boxes of the same items… let’s put up more shelves over here to stock these on” «who cares if they’ll ever find them» Yes, its close to the Holidays, more products and stock. But really, just TRY to put the same items in the same area okay! I know World Market stores are better organized than this one — be prepared to spend some extra time looking.

If I could give less then 1 star I would. Had a terrible experience there. I ordered two sofas and spoke to the lady, who told me they would be available for pick up ANYTIME on ⁷⁄₇ or after. It was raining that evening so I rented a trailer and made the 30 mile dr to the store to pick them up. They open at 9 I arrived at 9:30. They told me I could not pick them up, because there was nobody there to get them down. I would have to come back at 11 and she was pretty rude about it. So I had to reschedule everything that day to make the drive back out there in the middle of the day when it is 100+ degrees to pick them up at their convenience. Total B. S

Had to drive an extra 32 mi trip at 830pm to go back to the store and pick up a piece of the dining table/​chair set I bought due to their clerk not checking thoroughly. Thanks Cost Plus!

Big, bright store full of so many goodies you can’t possibly see everything.
I love to browse when I have time to kill, and I always find something I can’t live without.
This place is a necessity when your kiddo is doing a report/​project on a foreign country at school. If you need some sort of craft, item, or food from a far off land, World Market is the place to go! My oldest did a report on Australia and we needed an authentic treat. Finding some candy and Vegemite at World Market was just the thing!
The staff is always friendly and the store is always clean.

I love to wonder around this store looking at the cool stuff. A lot of the furniture can be pretty pricey.
They have a lot of cool stuff to look at. The food and drink item are unique but decently priced. Some times they do have some decent sales.

Great products but high prices!

Everyone was very helpful in this store. They answered questions and helped me find what I was looking for. They also told me about specials they had going on that weekend. Great selection of things you can’t find everywhere. I found a lot of stuff I didn’t even know I needed! Great stop for specialty items you can’t find elsewhere.

Great selection of international treats. A little pricey.

OK this place is getting 5 stars for one reason. I’m from Massachusetts and I cannot find Fluff anywhere and this place sells Fluff!

Cost Plus World Market is a dangerous place for me. I always love everything in the store and can never seem to leave without dropping at least $ 40. I bought some of my furniture here awhile back and it’s definitely stood the test of time. The quality is really good especially with the wood products.
Lets talk about the mini food area — this is truly my paradise! Since moving to the USA it’s been very difficult to live without the comfort foods of home like Cadbury, Nestle, salami, delicious curries, etc. There’s even candy from my childhood and hard to find holiday delights like Stolen, Mincemeat pie, traditional shortbread… I could go on and on. They also have a great selection of beers from all over the world and some great wines.
Sadly, I’ve had to limit my visits here as my pantry will explode from all the delicious treats I keep coming home with.

Boiled down: I found something I wanted on their site, but went to the store to look at it in person and to browse around.
When I got there, I noticed that the price online was lower than in-​store — and confirmed it via my phone.
I asked the cashier nicely, and they refused to price-​match (two whole bucks). So I asked to see the «manager» who was mind-​blowingly rude and unhelpful. No apology offered — totally the opposite — and she essentially said they won’t price match the web, and they have lower prices on their site because they gouge you with shipping and «handling» fees, etc. (Super bitchy about it all.) So I left and spent my money elsewhere.
After about a month (cooling-​off period), I finally wrote Cost Plus’ home office about that horrible manager person, plus to suggest that they say something on their site (like Home Depot, etc do) informing customers that in-​store prices may not be the same, yadda.
Never heard anything back from them at all. Conclusion: They could not care less. (Also know that this is a store I have been going to since I was a little kid — they’re from the Bay Area.) Therefore, I’ll never set foot in Cost Plus again, and hope to enlighten others about their crappy business practices. :P It’s not about the two dollars — it’s about the total disrespect for their customers.
Especially in this economy, good service is SO important. (As is fair pricing!)