Desert Springs Chiropractic Center

Dr Johnston and his staff are top notch! I was in a bad way with my back and Dr J totally turned it around and trained me on how to keep my back strong! He takes the time to explain all the details so you really have a clear picture of your back and what you need to do between visits. I highly recommend Desert Springs, if you are hurting this is the place to go!

I have been a patient at Desert Springs Chiropractic for over 13 years. Dr. Johnston, who has been at the clinic for over 9 years, is hands-​down the best chiropractor I have ever been treated by. He is the consummate medical professional: knowledgeable, skilled, and personable. While I have been under his care, he has helped me with a wide array of issues including headaches, acid reflux, pinched nerves, and much more. His staff/​team is excellent as well: friendly, flexible, and efficient. If you are in need of chiropractic care, don’t hesitate to check out Desert Springs!

On Friday I made an appointment after seeing their flip sign on Arizona Avenue for introductory massages for $ 25 — I made two separate appointments at the same time. While on the phone I thought it was a little unorthodox that the receptionist didn’t ask if she could put me on hold for a moment, she just clicked over and said «hold while I help someone else.» I thought it was a little rude, but I just rolled with it. When she came back on the phone she said the office only does massages on Tuesday, all day, and Saturday without being ask about scheduling (it was like she had a script she wanted to get out and that I was wasting her time by calling). I made the appointment for Tuesday — the only time they had available was in the middle of the day — but because the office is relatively close to my house, I thought it really wouldn’t present a problem.
Tuesday came and a half hour before the massage was scheduled, one of the masseurs called to say she had to cancel… a half hour before the massage. She gave the number of the other masseuse to call, as I had wanted someone else to come along with me, and with one appointment cancelled, we needed to cancel the other. When I called the other masseuse (the one who’d not cancelled), she was a little surprised that the other had cancelled so abruptly on us (and apparently she didn’t even know the other wasn’t able to work).
I’m so disappointed with the service and the rude phone skills. I work in real estate and have the chance to recommend services to those who need them — I can guarantee now, especially with so many offices offering similar massage service, I will NOT be referring business here!

Dr. Casey Johnston is an amazing Chiropractor. His facility, Desert Springs Chiropractic Center, phone:480−668−1199, located at 127 West Juanita Ave Suite 110, Mesa, Az 85 210 is state of the art. His knowledge of the human body and ability through intensive testing and examination to determine if his expertise can help a particular situation is precise. He lets you know up front he won’t begin any procedure without a total exam, testing and an agreed on strategy to remedy an individuals problem. He has a superior staff that is sensitive to your needs and makes you feel understood and cared for. I recommend Dr. Casey Johnston without reservation!