Desert Valley Radiology

My OBGYN does not have ultrasound equipment in office, so I was sent to this office for my very first ultrasound.
This is my first pregnancy, and naturally I’m nervous, so I brought my husband. I even told the girl I booked my appointment with that I was bringing my husband. The girl told me to I needed a full bladder, and to drink about «20oz of water»
We arrived at the appointment, me being an over-​achiever, drank 32oz of water, and I was excited to see the first flickering image of my child-​to-​be.
We were called back shortly, and the woman said,
«He can’t come back here. Only you.»
When I asked why she said,
«I have the right to only allow the patient, since guests ask too many questions»
I am not an idiot. I understand she is a tech, and not a doctor, she isn’t allow to confirm diagnosis, or give ANY details but disallowing my husband in the room was unnerving.
I imagine this woman might have been hardened by people asking her too many questions, but never have I encountered a colder human being.
Turns out I should have drank the water an hour in advance, no one told me this. She reprimanded me, and said, «More than likely I won’t be able to see anything»
I laid down, and was watching the screen, when she noticed I was watching the screen, she moved it away from my view.
I tried to make conversation since I was literately shaking with nerves, and she gave me blunt, single word answers. The worst part is she made some of the most horrific faces as she was doing my ultrasound. For someone who «can’t tell me anything…» her face made me ever more anxious and terrified. She did nothing to calm my nerves. I tried several times to make conversation, or just be talked to … but she wouldn’t.
This woman destroyed what should have been an amazing experience with my husband. I cried for a very long time afterwards. Why is being a decent human so rare these days?

I was skeptical after reading 3 bad reviews. I was in need of chest x ray with asap reading, after explaining my situation to the front desk lady. she told me they will expedite the reading and I will be able to pick up the reading in the afternoon. I was in the office for less than 20 minutes in the morning. pick up the report at 2pm. excellent service and detail report from the radiologist. I was able to get chest xray and report in less than 3 hours!!!

Walk-​in for x ray. Told there was a half hour wait. 2 hrs later I was called. X ray tech said there was tech issues all day. Front staff should have let us know. Patient time has value too.

people here are not friendly and long time waiting… also charged me wrong amounts…

We have been waiting 70 minutes for a simple chest X-​ray. None of the staff seams bothered that patients are upset with the long wait. Finally, and procedure took all of 1 minute. I would not recommend this place.

Holy cow. Talk about needing to increase staffing. So I walk in and there’s two people in the waiting room, this should go quick right? Well I get told there is an hour wait. Well I’m already here, might as well wait. Hour goes by and were through both people in front of me and I continue just to sit there. They don’t do appointments. So this is really the only choice. I would go elsewhere in the future. Extra star is because it is a nice area that is kept clean. The staff did acknowledge the longer wait time and apologized, which means a lot to me.