Firefly Graphics

Used to be good, not anymore! Have used Firefly for years at there Apache Junction location, and had good service as long as William was running things. He designed a great logo for my business, with fast install times, and quality installation. Fast forward to now. Apache Junction location no longer open, and William no longer with the company. I was directed to go to there Mesa store where I was assured the same quality service. Day 1, no problem, met with the designer, and discussed the vehicle and design options. Decided to use the same Logo already in there system, and they would email me with color options. Couple weeks pass, and no answer from them, I call and and told the designer assigned to my project is no longer there, and they are now behind, but will get to mine soon. Couple more weeks pass and I finally get my proofs via email to look at. I inspect the color options, and pick the the one I want, not noticing that someone on there design team, deleted, and changed the phone number from the logo we have been using for years. A week later, we get it installed, still not noticing the wrong phone number, I leave. Later that night, my tech noticed the number was wrong. Call them the next day, leave a voice mail. Never talk to a live person to discuss the issue, just a series of emails blaming me for not noticing there mistake. They were willing to fix it only if I payed the same price again. Someone from there design team for unknown reasons deleted the phone number of the already existing design, forgot what number they deleted, and inserted a different one. They resent my proofs (still with wrong phone number) so I can go someplace else. Never talked to a live person, all email. They don’t even have the professionalism to call the customer and discuss the situation. Maybe we could have come to some compromise.

Wow.
This place is AMAZING! Their quality was way better than expected and the turn around time really surprised me.
It seems to be a great, family run business with the customers needs in mind.
If you need large print media, banners ect. I would highly recommend these guys!

I had the best experience with Firefly Graphics when I ordered 20ft pop up display and table cloths with banners and signs for my up coming home show here in Phoenix. I have called several companies local and out of state to help with my printing needs and no luck at all with them. Firefly, was absolutely amazing. Price was right where I needed it to be, and the staff was fantastic. I will recommend them to all my friends that need any type of graphic work for their businesses. A locally owned company that does it right. Thank you guys for all you did.

I’ve been using Firefly for about 6 months now. I’ve had a popup banner, flags, outdoor banners, and banners for the side of a building. They pay attention to detail, their prices are FANTASTIC, and I am very happy with how my artwork turns out in their hands. They do great work, have a friendly staff, and… I just can’t say enough! Great place!

I have sent several projects to the fine folks at Firefly Graphics and each time they have exceeded my expectation. Having work produced locally is always a great thing since you can discuss projects face to face when needed with the staff that is personally taking care of your needs. Thanks Firefly!

Firefly Graphics did the decal for my band’s bass drum and it looks great. Good price and helpful employees.

Firefly did an amazing job on a decal for my bands Drummer. The price and service were awesome! I highly recommend them and will be sending more work their way. You can see the awesome work they did for us here: