Hungry Howie’s Pizza

I walked in on a Friday night and ordered a large pepperoni pizza. Brianna told me it would be 10 minutes, so I sit down. After waiting 25 minutes, I was given my pizza. I’m almost positive the only reason I got it then was because someone else walked in to pick up their food & she saw me again. This is after her and two gentlemen in the back talked crap about the delivery guy (he had just made an appearance to pick up more deliveries). All while I was sitting in the front. I take pizza home, open it, & find not what I ordered. I got a half pepperoni, half cheese. Normally I wouldn’t be mad, but the receipt clearly says pepperoni. Disappointed. :(

1 hour and 48 minutes for delivery when quoted 40 minutes. No offer of a discount. When a discount was requested due to the inconvenience I was laughed at by the manager. RUDE, DISRESPECTFUL, UNPROFESSIONAL, and I wouldn’t recommend them to my worst enemy. Horrible management and service

Not awesome. Just not a very good flavor or texture pizza. We were all pretty disappointed with the cheesy bread and the pizza we got. Too greasy, the sauce tasted like canned tomatoes, no seasonings, and it was too hard to chew. The cheesy bread was the most disappointing. My kids wouldn’t even eat it. Will not be ordering this again.

Okay, so a year has passed and I removed this place from my «punishment list»…meaning I gave them another try. I placed my order an hour ago… still no pizza. Does this remind me of anything? Yes, last year, when this exact same thing happened. Never again. Some things never change, I’ll keep my mind that way, too!
In all fairness the delivery guy who was extremely nice said their location is understaffed. So pay better wages, get more staff, and you wouldn’t lose customers!

This is the only hungry howies that will deliver to us, even though there is two that pop up online. They’ve been hit an miss before, but this last one got me. I live around the corner, it took an hour and a half to deliver wings an a pizza roll. When I called, they were rude. When the order did show up, the driver was rude and was a brat about not having a pen so I could sign for my order. No sauce for my roll, the roll had maybe half a handful of pepperoni and no cheese. The wings? Still kinda frozen.

Food was good as expected, but the experience was ruined when my wife received a text message from the driver about 45 min after the delivery making sexual advances toward her. If he is bold enough to use customers private information in this way, then I can only imagine what else he could be doing. It was completely inappropriate, and I will be following up with management soon. Hopefully they will hold their employees accountable.

I called in to place an order, and the girl said she was new, and it took her quite some time to figure it out. She put me on hold a total of 4 times. I get it, I have been new, so I told her no worries, placed my order and waited. It took an hour to get there, which was also fine, that was the etimated time. here is the 1 star part of the story.
The delivery guy showed up, just pizza, no soda. I said that’s fine, but how do we resolve this? He said call the store, the shift leader Ramon can talk to me about it, and he wouldn’t mind driving it back out.
So I called in, Ramon said, «Oh well its not on the order so.». And I said but I ordered, it so, can you have him bring it? And he said, «You’re on the outskirts of our delivery area, so we can’t for just a soda sorry».
I have worked in customer service, and I have never, in all my life, especially as a manger, decided to handle myself in that manner. THEY messed up, and its just, sorry deal with it?! Not even, we apologize, its on us, but we cant make the trip back out because we are slammed. Nothing.
I will never ever ever ever order from Hungry Howie’s again, which sucks, because I actually really like their pizza, and order often.

Just received cold pizza and under cooked bread sticks. When we called to let them know we were disappointed, reply was «well that doesn’t make sense»
Also we requested red pepper flakes– and when we mentioned on the phone to the same guy, his reply «we loose money sending them with pizza»
We will be going on
to give another complaint.
Our office will not call or order from you again!

I only have 1 start because I cant give zero. On 3 occasions I received service so bad I thought it was a practical joke. I asked the employee 3 times why they didn’t take coupons and his answers were «cause, cause we dont, and cause I said so» …wow. when I did get the order it was completely wrong on all 3 occasions. Hungry howies you are THE worst.

UPDATE:
on previous review below–
I do have to add that my last order (with a big blunder) was indeed made right… by going over their heads (that I suspect are somewhat foggy via smokin a little somethin somethin. At least that is common in Michigan). So bcuz that is much appreciated, I will continue with my granddaughter’s usual every Friday. She likes flavored crust, grandma likes deal $$$ :D
Thank you Arizona Pizza Management!
Original problem started July 5 on a delivery order for $ 45.00. They messed up what was on pizza (no chorizo) & forgot the wings; had to go back for them. I called about pizza toppings wrong & no wings, GUY on phone said «we don’t have chorizo». I said «you didn’t tell us that & its on your menu». He said «I can credit you a pizza AND wings». I said «and how will you remember this or assure me ?» He said «I’ll put it in the system». Sure enough when we called on july 9, SHE was a bleep & acted like we put her out. Plus no delivery bcuz of total??? When total is their fault?! Besides… she was such a bleep that I don’t trust eating my food from there.

Wow! The garlic flavored crust pizza we ordered was DELICIOUS! I was pleasantly surprised, as the price was so cheap I wasn’t sure how the quality would be. Honestly, the best pizza I’ve had since moving to Arizona in 2007!

I placed an order a few weeks ago and went to pick it up and the manager was busy taking a phone call when I arrived. I kept trying to make eye contact with the other person working who was about 15 feet behind the manager making pizzas. I could just feel my pizza losing its delicious temperature as the minutes passed by. After several minutes of trying to get the other employees attention the manager finally put the person whom he was speaking to on the phone on hold and came to get my debit card to pay for the pizza. The food was good, and thanks to the manager who actually cared about me getting my food when it was hot I give this place 3 stars. I rarely eat pizza but when I do I want it hot, fast and cheap. Howies usually does all 3, but 2 out of 3 for a pizza joint is unacceptable.

Pizza was okay, tasted a lot like Peter piper. Just cheap pizza that is good enough to eat. Crust was super super salty. There are many other pizza places I would eat at before I would get this. Jimmy and joes pizza blows this away. If you looking for just okay pizza at a good price this is for you.

Affordable, and delicious to boot! The pizza was prepared very, very quickly. My husband placed an order over the phone, we drove to the joint, and it was all ready when we got there. The elapsed time was probably only 10 minutes.
Our only regret was… we forgot to ask for a flavored crust! D’oh!

Jessica was super friendly and helpful in taking my phone order!

This place is great the only pizza place we ate when i lived in AZ love the garlic crust. I wish they will deliver to CA