I had a spring break on my garage door and called Ideal Overhead, left a message and was promptly returned a call and had service scheduled for that same day within 3 hours. I was told a price over the phone and that was the price I paid, no surprises, very reasonable rates. The technician that was assigned to me called when he was on his way, got to our house and looked at the spring and replaced both very quickly as a knowledgeable garage door specialist would. I will definitely use Ideal again and recommend them to everyone I can.
Lori M.
Évaluation du lieu : 5 Mesa, AZ
I’ve had a garage door opener for my garage for YEARS. I bought it when I originally bought my house, but had some damage to the garage door shortly after I moved in because the door was not installed correctly(thanks Anozira), but because I forced it shut(It was Christmas Eve and I had places to go!) that voided the warranty. Great. Well, Mike got tired of waiting for me to get around to getting the job done and called Home Depot(where I bought the opener from) and made arrangements with them to use their installer to come and fix the door and install the opener. Yay! These guys were great to work with! They scheduled a 2 – 3 hour window during which they would show up. They arrived right on time for the first visit, but unfortunately because we had misplaced a part they were unable to install the opener. However, the guy did notice that the door needed a little maintenance and tightened some things and straightened the door out at no additional charge. We were able to get someone back out a few days later to finish the job(he arrived about an hour into the scheduled time frame) and he also made some additional repairs to the door so that the tracks were properly secured and he gave us a great deal on this fix. Both guys that came out were fast, helpful, and friendly. They were such a breeze to deal with. And there prices were so reasonable. Only a fraction of what I thought it would cost. I love pulling into my garage now. No more cold mornings!