Jimmy John’s

Terrific sandwich, customer service was good but I have been to others store that were much faster than this store, that was my only issue, just a little slow. Super nice though

I get delivery from this Jimmy Johns quite often. They are usually fast and I haven’t had a problem with the food until tonight. The bread was stale. It was so hard we could barely bite into it. I ended up just eating the inside. If I wanted that then I wouldn’t have ordered a sandwich. I called them to let them know and was told a manager would call me back right away. I never received a phone call back. I am extremely disappointed. If this is how they are going to treat their regular customers then I may go elsewhere.

IF YOU LOVE SUBWAY, KEEP GOING THERE.
Sorry JJ’s there is nothing about you that is better than Subway, nothing. The reason I graded with 3 stars is because feel bad that I don’t have anything positive to say.

My 2 stars are based off service. I wasn’t able to add vinaigrette to a sandwich without upgrading to a bigger one. I was told they couldn’t even add salt and pepper to it because that didn’t come on the sandwich I ordered. Then after the guy took my large order he went and sat with 5 other employees to chit chat while one girl (who seemed new) made all my sandwhiches. There was nothing fast about this place. The food was ok, I’ve visited other locations which have been better. I’ll skip this one next time I’m hungry.

Sorry to say but this was the worst sandwich place we have ever been to. They claim they have the best gourmet sandwiches around… I wonder how they can make this claim?! They have only one type of cheese, provolone to be exact, and only put 1 layer of meat on the sandwich. I’m sorry but when I think of «gourmet» I think of turkey pesto with salami and tomato on a Dutch crunch roll or a chicken caprese on a ciabatta bread. I can make better sandwiches at home. For what it’s worth, they do make them fast. But please don’t claim to make gourmet sandwiches. It’s absolutely deceiving!

The food taste fresh and delicious. The prices are reasonable and the portion of the food is generous. As for the service it was great. I place an order for delivery, and it was deliver within 10 minutes. Their website is also very easy to navigate and to place an order. I definitely recommend this place for lunch.

Jimmy Johns Driver just cut me off on Baseline and Southern in front of Superstition Springs Mall. racing 60mph in a 40 in a hurry to get to the red light at the intersection I guess, did you really have to yell and scream obscenities at me. should think about what you are doing if you are going to have a Jimmy Johns sign on top of your car. Red Sports Car AZ Lic # AYZ 7025… not going to order a sandwich from this place anytime soon.

Everything about this location rocks, except the girl that took my order. Kari I think. She was beyond rude and didn’t smile once. I asked her a question and she rolled her eyes and sighed. Super rude.
On the bright side my sub was amazing as always and everyone else there was super nice.

I’ve tried other Jimmy Johns, and this one seems better than the last one I tried. I had the Ultimate Porker, and it was delicious. Lots of meat and mayo. Other sandwich places skimp on the mayo. I’d have try more sandwiches to give a higher rating. The last JJs I went to was a nightmare during lunch. I haven’t tried this one then.

All I wanted was some food. I called & they said their cut off street is Baseline on Power rd. I’m on power & Guadalupe. They gave me the number for Jimmy John’s on power and Ray I called them they said I’m out of their 2mile delivery restriction and the closest one would be the one on power and southern so basically all I’m hearing is that both refuse to deliver this is poor customer service! I will never use either one of these locations or Jimmy John’s in general to cater any more of our office parties after today

Very fast service and they always greet you with a smile.
Only giving 4 stars because they don’t have a lot of condiments. I have to get mustard packets if I want mustard on my sandwich.
Jimmy Johns is way better than SubWay. I often order the bread by itself.

Sandwich is the only reason to go here. The place smells a locker room and the music was so loud I couldn’t here The chips crunch in my mouth.

First time I had a sandwhich here. Got a Vito because I love italian sandwiches. My husband raved about the country club and said it was better than subway. He brought home my sandwich. He order extra avacado spread. I opened my sandwich and it was completely dry. I don’t even the think the avacado was there. Didn’t see the vinegarette either. Grossest sandwhich next to blimpies. I’d go to subway any day over this. Bread seemed bought not fresh too. And cookie in a bag. I guess I shouldn’t compare it to subway but they even have fresh cookies. I’m just not impressed and won’t buy from a jimmy johns.

The staff is always fast and very friendly. Try the beach club with extra hot peppers. It blows subway out of the water.

Ok. The sandwiches are pretty good and they make them very fast. I had the Hunter Club. The bread is really nice but the roast beef is average. I enjoyed it but I think that it’s a little expensive for what you get.

Always been a Jimmy Johns fan. Ordered tonight and there is a storm. They called to tell us they were running a bit slower than «freaky fast» and offered us free beverages. Very cool! So great to work with a company that cares about their customers and customer satisfaction. Fan of jimmy johns already but that was super legit.

This place is great and has some different items on the menu. The one we went to make us made upset when I forgot to order my sub with cucumbers and they had to get a manager to get them. A bit dumb.
I order the sandwich with the whole grain bread but peel off the crust. It is a bit too much for me.

Usually love this place, and dig the #5 Vito… figured out the secret to how fast they are… they forget to add meat to their sandwich! Not happy and very hungry!

Getting our quick jimmy john’s fix. All sandwiches are hella good here. Always fresh as you order. I love this place. No matter sandwich you get, you can’t never go wrong. Fast service is always a plus. It’s better than subway, just saying.

Been here twice in September 2013. Tried two of their subs, my favorite was the Gargantuan. The place looked clean top to bottom.
Service was fast, but there were only a couple customers inside, the other one was already eating. The staff seemed more interested in socializing amongst themselves. I thought it a bit odd that despite ordering my two subs ‘to go’, the sandwich maker dropped them on the counter and walked away. When I asked for a bag he nodded to help myself to one over the counter. He seemed more interested in chatting with coworkers than finishing my order, literally walking away to let me bag my own carry-​out order.
Poor supervision I guess, maybe an employee brain fart, I have no idea. Maybe they only get one carry out order a day and just aren’t used to it.
My food was good either way. But read on…
Follow-​up: I wrote corporate about the bagging thing, their answer was essentially: help myself to bags, the employees are to be focused on getting the food to the counter as fast as possible, after that, I’m on my own. Bag my own order…
The only thing I find wrong with this attitude is when I am clearly the only customer there. No other food is being prepared, and the employees are talking and kidding amongst themselves, they will not bag your to-​go order. I think that is somewhat disrespectful, but still not a major sin. I think if their focus was on customer service AND being fast then stuffing food in a bag would be both faster and better service. After all, who gains what by having three employees standing by watch me stuff my food into bags?
To my knowledge this is the only fast food chain that will NOT bag your carry out order. Right next door is Five Guys. I think I’ll go there next time to see if they are more focused on customer service. Due to their poor customer service corporate policy, I’m gonna knock them down a couple stars.
I’d give them one star for service and three stars for food. The music was way too loud too. Considering how far I drive to get here I doubt I’ll go back due to the poor service and poor overall experience.