Logan’s Roadhouse

We had a great time here with our grandkids. The food is okay, probably low end steakhouse, but the atmosphere is great. The kids loved it and they have a large menu to accommodate everyone.

Brought the family for dinner, very disappointed at the wait time to be seated. It took almost 40 minutes for our meal. Took forever to bring our beverages. Very disappointed. Lot of staff but unable to handle the small number of customers. No more Logan’s.

I wouldn’t take my dog to eat at this place. It was bad from service to food. We went 3 times and each time it got worse. They need a new cook and employees who care. Disgusting don’t go… you have been warned.

This location of Logan’s is absolutely horrendous. I have come here with my roommate twice, and both times there have been issues. The first time that we came, we arrived on a weeknight when it wasn’t crowded at all. There were many booths open and cleaned, so there was a lot of seating to choose from. The host that was there did not even bother to greet us. He just grabbed two menus and started walking, so we followed behind. Okay… It gets worse though. Since we were not asked initially whether or not we wanted a booth or a table (as I stated before, there were many open ones) I asked very politely if we could sit at a nearby booth. Instead of responding, this host had the fucking nerve to ROLL HIS EYES and sigh loudly like we were some type of pain-​in-​the-​ass to him — all over a very small and simple request. As soon as that happened, we turned right around and left the place. That experience alone wa s beyond appalling.
Our second time there, which we still were on edge about because of what happened the last time, proved to be another bad one for the books. Our server was very spacey and had each one of us repeat our orders at least 4 times. He acted very peculiar and took off with our menus without really saying anything to us or bothering to check up on us when we finally did get our meals, which was 45 minutes later. We came on a quiet night during the week again, so there were only two other tables that were occupied at the time. Both of our orders were messed up and had to be remade several times. Undercooked and rotten steak. Not to mention, we didn’t even get the meals comped, so I just had it replaced with some chicken fingers (it’s a miracle at this point that those weren’t messed up either).
We have gone to the other Logan’s location in Gilbert at San Tan Village and have never had a bad experience. If you are going to Logan’s, I would recommend going to that location instead. Stay the hell away from this Riverview location!!!

Awesomeness as usual. Hubby tried something new this tine. The shrimp trio. It was okay. But really, who goes to a steak house for seafood. Waiter was quick and attentive and a familiar place on a Friday night is a good thing.

Ok this is my 3^rd time here to eat and i have to say yet again i wasn’t happy with my food at all. They over cook my steak to the point i couldn’t even cut in to it at all. Then they didn’t cook my shrip the way i asked for it was cool and tasted like they didn’t even wash it. But on the plus side they waitress did take my meal off the bill but didn’t ask me if i wanted something els. So i will never come back here agin.

Walked in, the host said it would be a wait for a 3 top, which we were fine with. Not even 30 seconds later a new group of three came in and were seated immediately. Left and never plan on returning. POOR SERVICE.

Came in at about 630 and it wasn’t very busy. Took a long time to get our drinks the peanut bucket was nothing but shells the table was dirty the waitress got our drinks wrong. Our food took about 40 mins to come out. The fries tasted old the burger was over cooked the nachos didn’t have much sustenance. The sliders tasted awful and so did the steak sandwich. First and last trip to Logan’s roadhouse.

If I could have given this restaurant negative stars I would. First off the star I did give it goes to the excellent service they offer at this location. The hostess and server were friendly and attentive. My good experience stops there. I ordered a filet, baked sweet potato and a salad without croutons. The salad came WITH the croutons; no big deal, it happens. I just picked them off and the waiter apologized. The steak came. It was cooked perfectly. But then I took my first bite and came as close as I’ve ever been to spitting out my food at a restaurant. The meat was spoiled. It smelled bad and tasted even worse (I didn’t smell it until after I tasted it… I mean who would think of doing that?). I mean AWFUL… it took the rest of the evening to get that horrible taste to dissipate. The baked potato was cooked to within an inch of its life. I asked for cinnamon and sugar on the side. It came with only the cinnamon. Then I was told twice the manager (I believe her name was Amy although I’m not sure) would be by. She never came. Are you kidding me? You serve spoiled food to a customer and the manager is too busy to even talk to you?! Then the server tells me they are going to «comp» my meal. Comp it? I think you get a comp meal when you actually eat it. This would actually be a no-​charge meal. While they did offer to recook a new piece of steak I’m thinking to myself 1) they didn’t even know the meat I had was bad, how can they tell if they serve me another piece? And 2) do I want my meat cooked on the same heat source as a bad piece of meat? Uh… no!
I’m never going back there. I have had issues before with the food quality (e.g. meat too tough) but never spoiled food. A free meal wouldn’t even entice me to go back there ever again.