Long Wong’s

We bought an XL pepperoni pizza and 25 wings. The wings were okay but the pizza was so gross. It was burnt on the bottom and the edges were black!
So we took it back and they made another one but guess what the pizza was burnt again!
DO NOT BUY PIZZA HERE IT WILL BE BURNT. and if you return it it will be burnt again.
Very bad service also.

Went today for the first time and the food was really good. I got 12 honey hot wings with salad and a drink for $ 7.95! My friend got the steak and mushroom melt and it was delicious as well, she loved the frys
downfalls — can’t get any more than one flavor for 12 wings
the place is fairly small and a little dark in the inside
there was one television on, and it was fairly loud and sounded like one of the speakers was blown
Food was delicious!

This place is horrible!
I had to wait at the front desk for about five minutes before anybody showed up to take my order. I called back and one of the cooks said someone be up shortly. I ordered the mini bucket of hot wings to go.
I was surprised when they said it would only take five minutes to make the wings but didn’t think anything of it until I got home. I opened the container and had some of the smallest wings I’ve ever eaten. There was hardly any meat on them and the meat that was was on the bones was dry as plywood. The ranch container was only half-​full and even the carrots were dry and warm. There was very little sauce on the wings and it was gritty and tasted like water and chili powder.
I have been to Long Wongs in Phoenix before and it was great. This place on Stapley was NOTHING like it.

Worst wings ever save your money go to atl wings
I called in for my order and went 20 min later and they haven even started my order

I don’t write reviews very often, but when I do, it’s because I’ve received extremely bad service. The Long Wong’s at this particular location is absolutely terrible. When I made the order over the phone, the guy said «go ahead and make your way on over.» Not a time frame or anything, just come on over. Well, my girlfriend and I didn’t believe that statement at all, so decided first to stop by the local Wal-​mart, grabs some things we needed and then we’d head on over back to Long Wong’s. We were at Wal-​mart for a total of 25 mins and decided to head back on over expecting our food to be ready, or at least close to being ready. No, not at all. We showed up, and waited for another 30 mins inside. Funny thing is, this exact thing has happened to me before — you’d think I’d learn my lesson about coming back here again. Well, this time around I have, and have also decided to give them a nice little review. If you enjoy poor service, expensive-​mediocre food, and waiting an hour to get it, come to this location, they excel in this!

This is the worst location of all the long wong’s in the valley. We went and the hot wings were old, just re-​heated with new sauce on it. Chicken was dark colored and chewy. My husband said he saw a bucket of cooked chicken wings just sitting on the counter. Unluckily, he told me after we ordered. We also ordered burgers and they were cooked medium rare. Bad, when it comes to hamburger meat. Never again! This particular location used to be good, but long gone are those days. I guess they have new management and dirty boys wearing skatershoes doing the cooking.

Anyone saying anything positive about this place is either drunk, high, or both.
I am not a food expert or critic by any means, but this place SUCKS!!! Cold wings and not done, pizza was groose, salad tasted like frig… filthy place needing remodel for sure… lowlife place… you guys went down hill… time to go out of business for real!

Food and prices: 5 stars
Customer service: 1 star
As others have said don’t even bother calling ahead. I called and ordered wings and asked how long it would take. The guy told me «the sooner you get here the sooner you’ll get them.» I wasn’t sure if that meant that they’d be done right away or they wouldn’t start them until I got there.
When I got there 10 minutes later and told them I was there to pick up my order they couldn’t find it. After looking in the back on some random shelf they found my order and said «we didn’t know what this was.» It was just an order for 25 medium chicken wings. It wasn’t complicated at all but apparently the person that took the order didn’t bother to let anyone know that I was coming.
They said it would be just a few minutes while they got it ready and asked if I’d like a drink while I waited. I said I would and asked for Mr Pibb. Apparently it was a hollow offer as he ignored what I said and I never did get a drink. I didn’t push it though because I saw the soda machine had two or three out of order flavors and one was what I wanted to drink, so I just sat down.
Another couple was there and said they’d been waiting for half an hour for their food and the cashier didn’t know why it was taking so long when they asked him. They were still waiting for their food when I left. It seems like they need a system for taking orders and getting them cooked and out to the customers. Whatever system they’re using now doesn’t seem to be working very well.
About 10 minutes after arriving to find my order hand’t been placed they had my food ready. Their chicken wings are awesome and so is their ranch. The ranch comes with some carrot spears which some places have gone away from in favor of celery. I prefer the carrots so I really like that. They got my order right and it was nice and hot. The wings were good sized and all 25 were there. I’ve had some places short me a wing or two when I order more than a dozen. Long Wongs didn’t, so that’s a plus.
The prices for their wings are really good and probably the best price for chicken wings you’ll find on a day to day basis. The flavor of the wings is top notch as well. The customer service on the other hand… well, that’s one huge glaring downside for this place.
If you want a lot of chicken wings for a party or something you may want to consider somewhere else as you’ll most likely end up frustrated with how they handle to go orders.

Anyone saying anything positive about this place is either drunk, high, or both.
I am not a food expert or critic by any means, but I do eat a tremendous amount of pizza and wings. The wings seemed like a great deal, and of course they’re supposedly award-​winning, so we got 2 dozen. We ordered garlic parmesan and regular hot. First and foremost, the wings are HALF the size of everyone else’s wings. What an extreme disappointment. Both sauces were bland and boring. The garlic parm was just a melted stick of butter and some sprinkles of garlic and parm. The hot sauce was nothing more than a store-​bought hot sauce. All of the wings were way overcooked.
Oh you wanna hear about the pizza? No, I assure you that you don’t. We ordered a sausage and pepperoni pizza. We received a big bag of d1cks. It’s not delivery, it’s not Digiorno, it’s Long Wongs :(The crust was chewy and flavorless, the sausage was pathetic little balls of crap you find on $ 0.99 frozen pizzas.

You get your money’s worth. The Wings will speak for themselves. The establishment’s atmosphere is low-​key and not hectic. Nice for those who want to chill and have a beer and Wings with their friends. Or for families who want a more down to earth, quiet place to dine in. You can choose to call-​in your order.
They have an online menu or a take home menu inside on the counter. Either way you can’t go wrong. I noticed some people have commented on the servers’ attitudes. Which, with my experiences if you’re cool with them they’ll be the same with you. Not talkative with customers really, perhaps because their job is to cook it, ours is to eat it. Can’t have a natural conversation with teenagers behind the counter anyway, but they do want your satisfaction.
Which if you do have an issue the Manager seems to want to make it right, as well as the servers/​cooks. But I personally haven’t required any changes cause they nail it right on each time. People’s tastes differ too so it’s hard to justify with words unless you try it out yourself, which I would highly suggest. Compare the tastes/​prices ratio to other Wing places. Long Wong’s has them beat.

Yummy yummy wings.

This place sucks I think the people who have it good reviews are related to workers here because the wings are BONES no meat, over cooked. guys from my work also said the same thing when I mentioned this place to them. The workers all got attitude like it’s some kinda members only club. There is way better places to eat in this area. The place is very trashy looking inside also. Don’t waist your money. You have been warned.

The wings were yummy and affordable. They were teeny tiny though.

We love the food but it is so annoying to have to wait so long after having phoned in our order. They always say it’ll be 10 to 15 minutes but I still have to wait longer than that after I get there because they don’t cook the food until I get there. I have complained to them several times. Unfortunately my daughter really likes their teriyaki wings so I have to put up with their lousy service.
Just don’t bother calling in your order & you can avoid such frustrations.

Horrible customer service. Place looks old cheap and dirty. We had a large party so we were putting tables together and the guy working there said that if we were going to move the tables that we had to put it back before we left. The guy even had the audacity to come check after we left trying to look all intimidating. Won’t be going back ever. In case this helps it was a big guy with bradded hair that was the rude one. We were a large party of paying customers the least we ask for is to have decent customer service.

I’ve been to this Long Wong’s a few times and have enjoyed the experience. Great wings, chill atmosphere with cool airbrushed flames on the walls, and friendly customer service. You get great food at a great price at this Long Wong’s! Love this place!

Found this review in my drafts… It’s been about 3 years since I went there. Who knows if it’s eve still open… was gonna delete but after reading it I remembered how mad I was and decided to post!
Worst customer service ever! Called in to go order 30 minutes before got here to pick up and waited for 45 minutes for my order… Guy at counter either hates his job or just doesnt care about anything… People in and out never once did any staff say hi or how can I help you and everyone had to wait at the counter for him to return because he was never standing there… Never to return…

Bad visit at this joint. Wings much to small, dry but not over cooked, warm beer in the bottle. Tried a cheese steak. Burnt onions and peppers, steak dry over cooked. Best Wings for me #ZippsSportsGrill.

Man I really love this Long Wongs. I’ve been to a lot of different franchises but I think this one is the best. The wings are amazing the burgers and sandwiches are great and the pizza is really good as well.
The atmosphere in this one is not so great though. It’s not a great place to eat in at. The TVs are super tiny smaller than than a iPad and it’s dark.

First off this is not the original long wongs, how do I know this, because one I know the franchise owner and two because my father designed the original logo. This owner is very naïve and claims he designed the logo because he put flames around the original logo.
No here’s the objective view of this particular Long Wongs. Usually I just pick up a combo of wings and fries. Prices are reasonable however if you do get wings your mostly paying for the excess sauce they put onto the wings. Fries are ok nothing really special, Burgers are meh, the only reason why I go to this long wongs over the one on Thomas is because of the proximity. I’m not afraid to say I go here just because it’s close by, however there other places to go to like Native New Yorker as well as Buffalo Wild Wings right around the corner.
Over all it’s an ok place to dine nothing really special décor can use some updating. On a personal note this owner isn’t even paying any franchising fees or anything plus some of the staff is rude at this location