Wow… Unbelievable rude customer service AND from the store Manager at the Marshall’s at Riverview in Mesa, AZ! I was ready to purchase $ 100 worth of merchandise but put it all back and walked out of the store because the manager couldn’t lower the price on a skirt that had HUGE holes in it!!! Asking price was half off the original ticket and no item with holes in it is worth half the price. And because it was on clearance they«couldn’t» lower it. Bullsh*t… All she had to do was lower it two dollars and it wouldn’t turned this entire fiasco around! But NO she couldn’t do it… Instead marshals loses a devoted customer and lost out on $ 100!!! Stupid. And the manager didn’t seem phased, she didn’t even care to address the issue. She smiled and said«bye have a great day!» I will never ever shop here again. Overpriced CHEAP quality material clothes too but the service is what really did it for me!!!
Erika V.
Évaluation du lieu : 4 Mesa, AZ
I like this marshalls, I go to it all the time. The staff has always been friendly to me. I do think other marshalls have better clothes selection than this one so that’s why I give 4 stars
Heidi S.
Évaluation du lieu : 3 Mesa, AZ
This Marshall’s is cleaner than most Marshall’s/Ross type stores I have been to. Shoe and clothing selection is hit and miss… but isn’t it always at these types of stores? I will say that some of the previous reviews say that employees were rude at this store– I have been to this store 10+ times and I will say this is very true. There are probably 2 – 3 employees who dont look like they hate their jobs… the rest basically look like they want to light you on fire with their eyes just because you are sharing the same air with them. Maybe they need a hug. I do NOT volunteer for this task but I will be back because I like good deals on clothes and shoes. ‘Merica.
Whitney F.
Évaluation du lieu : 2 Phoenix, AZ
I love coming to this Marshall’s because it’s always super clean and has great merchandise however this is the second occasion I feel their employees have been rude. This time a man named Bill who I’m assuming was a manager was helping at checkout. Bill literally said nothing to me except my total, I even greeted him and asked how his day was and even said thank you have a great day to neither of which did he respond to, just looked at me. I think at the bare minimum of customer service you should be responsive.
Christin f.
Évaluation du lieu : 3 Tempe, AZ
I came here looking for dresses, well, they had maybe ten in the store. That was a disappointment, but when I started looking around, I found some really awesome home and kitchen items. I actually found two boxes of mason jars with chalkboard name plates for $ 10 each to bring along with me to Vegas. I looked online and they go for over $ 20 a box, so that was a great deal. This particular store is especially clean and organized with was awesome! I also found I really great dog toy for my pups. This is by far thE best Marshall/Ross type store but they lose points because the clothing selection sucks.
ImaYelper Y.
Évaluation du lieu : 5 San Diego, CA
The manager was very pleasant greeting me at the door which was nice after a day in Snottsdale where people didnt even look you in the eye or acknowledge your presence in any way. I left at closing time. Manager let me out of store and asked if I was parked near by. I said yes right there pointing to the first parking spot in front. She said o.k. great have a good night while she watched me to make sure that I got to my car safely then she waived and said have a good night. Wow what a really great person that woman is. She needs a raise!
Rich W.
Évaluation du lieu : 4 Tempe, AZ
I was pleasantly surprised with the appearance of the Mesa Riverview Marshalls. Usually stores like Marshalls, Ross, etc, tend to look like the running of the bulls just took place within its four walls, however this Marshalls was very clean and did not have clothing, product, etc strewn all over the floors. They had a greeter– if that is your thing– but I really had no issues. For those who don’t know what Marshalls is– it is a kind of department store /outlet type store with clothing, accessories, housewares, etc. The prices really are much cheaper than you would get if you went to a Macy’s or Nords. The selection, however, is also a toss up. Maybe they have your size, maybe not. Maybe they only have one shirt you like, except it is a size 5X and you need a medium. Luck of the draw at Marshalls, but I was happy with my shopping experience.
Ceci G.
Évaluation du lieu : 3 Tempe, AZ
Good to find some fancy olive oil or herbal tea, or some decoration things as well as cards. I can never seem to find nice cloths on any Marshall’s except for some underwear Employees do a good job keeping it in order for how people do mess things around.