Mountain View Family Dentistry

I am super picky about dentists. Fear ridden and skeptical. I got a strong referral to this dental office about a year ago and have been going ever since. I needed some some pretty big stuff done and Dr. Temp was awesome about working with me on a temporary solution which fit my budget until such time I had the money to do everything. They do first class work, no rushes and they are gentle. If you need gas or sedation don’t be afraid to ask. They don’t shame you for being afraid. I finished up today with two brand new crowns and they are beautiful. I had no novicane for this procedure and I am totally pain free just hours later. I know choosing a dentist is difficult but I highly recommend this office. The girls at the front desk are super friendly and genuine. The two assistants I have met, Michelle and CJ are brilliant and professional and finally Dr. Temp is an accomplished professional. Her tiny hands make dental work a breeze. Thank you so much for becoming our new family dentist.

Originally had a 9:00 AM appointment which they changed to 9:20AM via a confirmation email. I arrived early and checked in with the desk. I waited until 10:00AM and finally asked when they were going to see me… Bottom line is that I ended up canceling the appointment. My time is just as valuable as theirs. I don’t mind waiting 10 or 15 minutes past the appointment time, but they could have at least let me know they were running late. With so many dentists in the area, I’m not going to put up with a dentist office that can’t manage time or at least communicate that there will be a delay. Neither I nor my family will be going back to Mountain View Family Dentistry. I’ll find a better dentist office that is more organized and can communicate.

The office staff is courteous and professional. The receptionist is great at answering insurance questions and working around my weird scheduling needs. Both Dr. Guffey and Dr. Temp, along with the dental hygienists, are extremely friendly and work to make the visits as comfortable as possible. Let’s face it, nobody likes going to the dentist. But it is a necessary evil. It helps to have wonderful staff who make the patient’s comfort a priority.

I have a terrible phobia of dentists. I waited 20 years without any dental care and you can imagine what that looked like… icks! My first visit the dentist took the time to get to know me and what my fears were. He told me that he would never do anything that would make me nervous of frightened. I have gone through a total mouth rebuild and true to his word He and his associates always made me feel comfortable. The office staff is always friendly and interested in how you feel. The dental hygentist is very nice and even the man that builds the dentures is awesome. I have teeth now that looked better than my teeth when I was younger. They did an awesome job, I have referred numerous people to this practice and all of them love the office staff. Don’t be afraid to go here if you have problems with your teeth, you are embarrassed by your smile or just plain afraid. I guarantee you will feel 100% better about your self when you are done!

STAY AWAY! Avoid this dental office. Yes they are friendly but be careful with their billing. I needed a dental procedure done after after giving them my insurance information I was told my cost would be around 500 dollars. I paid the charge, and had the procedure the following week. One and a half years later I received a bill of over 600 dollars. I called the office and they responded by saying that they just guess how much is covered and then send bills out later. To be 600 dollars off I felt like I had been lied to with the original quote. Stay away!!!
Stay far away. You could receive a bill a year and a half later to pay even more than the original quote. Not the most honest office.

I am writing this review vicariously through my husband’s experience. When looking for a new dentist, I send him in first as guinea pig. This location is in a strip shopping center near University and Lindsey.
I was very impressed by the friendliness of the staff, both on the phone to set up an appointment and in the office. They all genuinely seemed to be happy to be there and greeted patients like old friends.
The office was homey with overstuffed couches and chairs. There were some toys in the corner to keep little ones busy.
The dentist was professional and did not criticize the long term lack of care M had on his teeth. He was given a break down of his needs and upfront costs. I will definitely try them out myself and post an update.