I could not be happier with Neil’s garage cabinets !! They custom made cabinets for my tack room in my barn and the absolutly exceeded my expectations !!! They designed and installed the cabinets on time and on budget! No surprises and no mistakes !! I would definitely reccomend them and would use them again!
Meng T.
Évaluation du lieu : 5 Phoenix, AZ
I had four 4ft sections of garage installed by Neil’s Garage Cabinets and they are beautiful! They also installed the epoxy floor and it is absolutely gorgeous. My garage went from a messy, dirty garage to one that I keep marveling at. I talked to several contractors and they are all priced much higher than Neil’s. They have been in business for 47 years and still maintain a A+ rating at AAA. That speaks for itself. It was great working with Rocky, Karlee, then having AJ installed the cabinets. Martin and his son did a beautiful job on the epoxy floor. I think I can sleep on it. I read a complaint about their scheduling. I don’t know of any contractor who is exactly right on time. If they are, they are probably not too busy. If they are not too busy, they probably don’t have enough business. Don’t get fooled by those beautiful brochures and smooth sales talk. You’ll pay for them. Trust me, Neil’s have the best prices.
Nikki D.
Évaluation du lieu : 5 Phoenix, AZ
Our new cabinets are beautiful! We had a wall of cabinets installed in the garage and also in an upstairs laundry room. So much room to organize. Don’t hesitate to call Neil’s, you’ll get great prices and great service!
Erin M.
Évaluation du lieu : 2 Scottsdale, AZ
I don’t love giving«meh» reviews, but the customer service I’ve received in the past few weeks from Neil’s has been frustrating. We’re moving and I needed to repair the cabinets in our garage that I managed to run into(Ugh, driving.) a while ago. I took out a chunk of one of the cabinets and after calling around, Neil’s seemed to be one of the only companies who actually does repairs on something like this. I called at the end of September and booked an appointment for a repairman to come out a few weeks later to looked at it, take some measurements, make sure they had a paint match, etc. I was told this consultation would be $ 65, and that our job total looked like it would be about $ 255. The repairman was set to come at 1:00 p.m. on a Wednesday afternoon. I called the day before and was told he’d be there«between 1:00 p.m. and 2:00 p.m.» I updated my fiancé(he’d be at home at that time)…2:30 p.m. on Wednesday rolled around and fiancé let me know no one was there yet. I called Neil’s and asked for an update. They said they’d call me back once they got a hold of the repairman. They call back, saying he couldn’t find our place on GPS. They said I should call him to give him directions, and gave me the name Rocky along with a phone number. I called. No one answered. I left Rocky a voicemail. I walk into a meeting and a number that ISN’T the number Neil’s gave me(i.e., not Rocky) calls and leaves a voicemail. I forward it to my fiancé, who calls the guy and gives him directions. He comes out, takes the $ 65 check I’d left for the consultation, looks over our cabinet and says we’ll get an update next week with what the job will cost, when to schedule, etc. Now, I don’t really care that the guy couldn’t find us on shoddy GPS. Things happen. I DO care that the front office gave me the wrong name and number to call and give him directions. A week rolls around and I haven’t heard back. I call them on Wednesday, so exactly one week from the consultation, and am told since the repairman who came out to us was out of town, they’d have to look through files and give me a call back that afternoon. No call. I call the next day and explain that we’re in the process of moving and that I wanted to get this scheduled. Woman I talk to says that since two people are out of town, it’s hard to move ahead with scheduling. I ask her to please call me back that afternoon with at least an update. I actually get a call back! Final repair is scheduled between 8:00 — 9:00 on the day I’ve taken off work for moving things. I hear nothing that whole morning, and call the front office at 9:08 asking for an update. The woman who answers puts me on hold and checks in. «It looks like his first stop ran over, so he’s running about an hour late.» So, look. I get that things happen, especially when you’re building and repairing big items in someone’s garage. But no one at the office could clue me in? I don’t understand why, if I’m the one paying you for a service, I have to also be the one hounding people to call me back and get me some basic information. I don’t like to be a griper and a nag. But I felt like I had to do it in order for someone from Neil’s to communicate with me. To be honest, the guy doing the work was AWESOME. He was very friendly and worked around some weird stuff he found in our cabinets. You can’t even tell I mowed my car into the side of them last year. And it cost us $ 70 less than quoted. 5 stars for his handywork! 2 star for everything else. Maybe I am a one-off bad experience, seeing as everyone else is leaving flowing reviews. I wish I could.
V R.
Évaluation du lieu : 5 Chandler, AZ
I just had Neils install cabinets in my garage and I could not be happier. I got estimates from other companies but I chose Neiils for these reasons. Ross was my salesperson and called me almost immediately after I called Neils unlike the other companies. I felt Ross was very honest and did not try to upsell or pressure me in anyway. On top of that he presented a far better price than the other companies and I didn’t have to wait long for the installation. The installer was very nice, polite, neat and clean, and did an excellent job. The cabinets are excellent quality and I love the color(Sunset) also! I don’t write many Unilocal reviews but when a business exceeds my expectations in several ways I will take the time because I like to use people’s honest reviews myself and do the same for others if it will help them make good choices. In my opinion Neil’s is a superb small business and I am pleased to recommend them. I am certain you will be very happy with Neils just as I was.
Joe C.
Évaluation du lieu : 5 Queen Creek, AZ
I got a flyer in the mail for the 12 ft section for 399 came out to 450.00 total. The gentle man who installed it was awsome and very profesonal. Older gentle man blonde hair big olé mustach. I loved the cabinets so much I wanted to get a 12 ft section for the other side and they honored the 100 dollar discount they are so nice and strong I love them thank you. Joe Meadow Vista santan valley
Tanya D.
Évaluation du lieu : 5 Avondale, AZ
My parents got their garage redone by Neil’s and since they are kind of «old» and don’t believe in Unilocal,so I had to leave a review myself. They’re garage is AWESOME! It used to be so cluttered and we’re talking 50+ years of just«crap» laying around and so disorganized. Now, everything has a place and everything in it’s place, totally great workmanship and the workers were very friendly and treated my parents with respect and excellent customer service. Worth the money and the time, it ended up fantastic!!!