Patterson Remodeling

All I can say is get a second quote before using this company. Had some water damage in the bathroom, and had them come out. The demo part was fine, but when it comes to the restoration, watch out. They charged over $ 900 to move a shower valve up about 2 feet and break up 2 feet of concrete to relocate the drain to the center. Come to find out the drain didn’t need to be moved at all, just needed some minor work for it to drain better. I have learned a painful and expensive lesson when it comes to remodel work. Got a second quote, and low and behold, it was reasonable.

Where can I begin? I’ve done my fair share of remodeling on various properties (I’m a real estate agent) and this was by far the worst experience, ever. Had them bid on a remodel of a 2bd/​2bth condo unit about 1,500 sqft. The project manager said it would take them about 3 weeks; I laughed and said probably 4 weeks.
13 weeks later, the job was still not finished so I had to part ways with them and find another contractor to finish the mess they created. Project manager was rarely at the job site so communication with the workers was very poor. What is the point of hiring a contractor if I have to keep going there (after work) to check that things were being done to my specifications? Project manager did not return my calls; very unprofessional and poor customer service.
They do not use licensed sub-​contractors — mostly unlicensed handymen who did sub-​par work. Floor tile work was incorrect, uneven, and badly laid out; The grout, originally brown, is now white from drywall dust since they did not protect the floor after grouting. The shower tile surround and floors sat there incomplete for 3 weeks until I complained to the owner. When I kept asking why it’s taking so long, just got BS responses that didn’t even make sense. Careless and no clean up; unit was filthy and full of garbage most of the time. Only when I complained did they bother to haul some of the debris out.
Had ordered Ikea kitchen cabinets and the boxes were laid on the kitchen floor. When the installer went to start the job, discovered the kitchen was flooded. Patterson workers never capped the drain lines so that’s where the water came up and flooded the building hallway as well.
Plus many, many other things they messed up. Would NEVER recommend them to anyone.

I flip homes for a living & didn’t realize how many crooked contractor’s there are out there. But not in this case. Just abou t everything that could go wrong on my last flip did. I had some quartz countertops that needed to be installed & the quotes I got were outrages. Maybe because I’m a woman I don’t know. Well I googled what I needed & up popped Pattersons so I called & made an appointment with Burton. What a gem. He was there on time clean & courteous. He did his job then gave me a quote. Got back to him the next day & set up the time it could be done. Guys were on time plesent & courteous. They did chip the back of some of the quartz & Burton came by to check it out. He handled it so professionaly. As I put his check on the counter & slid it to him he slid it back & said never takes the money till job is done & perfect. I cried poor guy asked what he did I said you were honest with me. He now does all my flips I wouldn’t use anyone else. Again what a gem & blessing he is. Also has good ideas & taste.

Granted, I should have posted this much sooner but…
I had back splash of subway tile installed in three locations of my home in 2014.
Less than a month later we noticed it the grout was flaking off every time we wiped the granite. No problem, there’s a warranty, right? Good luck getting these guys back out to your home. I called the office and sales contact at least a half dozen times prior to warranty expiration and never received a called back.

After we had a tremendous amount of storm and water damage we used Patterson Remodeling & Custom Tile to redo our garage, dry wall, ceilings, carpets, painting (including Faux painting). They did such a fabulous job that we also had them remodel our firepit area. They have become our go to remodelers for anything.

My Wife and had several quotes to redo our guest bathroom from a few contractors. We honestly can’t say enough about Alex and Burton. They were prompt and on time and very clean at the job site, and not to forget quick.
They forecasted the job to take 3 days, and it was done in 2. Thanks!
I would highly recommend Patterson with out a doubt. Job done so well, they’re hired to remodel our kitchen and master bath as well.
Thanks again it was a pleasure!
David & Jenenne Fournier

Horrible!!!
Went through two managers before anything began. I should have known at that point not to use them. They promised to have my small bathroom tiled in a couple of hours. It’s now been 6 days, and they have not finished. I am a teacher and have had to take two and a half days off to meet with them. They promised they would be here today. Again, no show! I have to wait to have tile installed before carpet is installed. Will have to take another day off to do that.
They laid tile up to the baseboard rather than removing baseboard. I didn’t catch this until it was too late. When I called them on it, I was told most people like it that way and that it was an extra charge. Really? Most people like shoddy workmanship to save a couple of bucks? I don’t think so.
They left all kinds of garbage. Didn’t clean up anything or replace the toilet they removed. I am beyond disgusted! I will now have to hire someone else to complete the work.
Never, ever hire this company unless you are a gluten for punishment!
Very unhappy customer