Very rude employee! I have never been so angry about receiving poor service, but I’ve never received such poor service or such a horrible attitude from an employee before in my life. I was in the food industry for six years, and customer service for eight, so I understand that some situations can be very annoying/upsetting but I have NEVEREVER talked to a customer the way this delivery guy talked to me. I don’t care how annoying the situation, you never talk to a customer that way. Of course weren’t TRYING to make his job difficult just because we’re sadistic a-holes. We were just trying to have a nice night. My husband and I both have to hold down jobs and we also have an 8 month old baby. We both came home from long days at work, and we decided to eat in. My husband really likes the food at Phở Bamboo, so he placed an online order fully expecting to have an enjoyable experience. Between the time that the order was placed and the delivery got here we had to deal with the baby. He is teething and was screaming and crying and having a difficult time going to sleep. During that time the delivery guy had tried to call my husband because he evidently couldn’t find our apartment. My husband was indisposed and preoccupied with our son, so he didn’t notice the call until later. The employee did come back with the food, but when I answered the door, he cursed, making sure I knew how long he had to wait and how late we had made him because my husband«didn’t want to answer his phone.» Didn’t want to answer his phone? Seriously? He practically shoved the food at me and then left in a huff, letting me know under his breath how this was«just unbelievable.» He’s unbelievable. Needless to say, I doubt we’ll be ordering there anymore.
Bryce Y.
Évaluation du lieu : 1 Tempe, AZ
So ive ordered the delivery three times now. same thing each time. The Combination egg noodle soup. Supposed to come with egg noodles, shrimp, and pork. Everytime Ive ordered this, I’ve literally received 1 shrimp. Yea, ONESINGLESHRIMP. You should rename it the«Egg noodle with pork a ONE single shrimp tail.» And I dont know why you changed your egg noodles but they were awful. Probably wont order here anymore.
Amelia P.
Évaluation du lieu : 1 Phoenix, AZ
Service was slow despite being the only one in the restaurant. Waited over 20 min for spring rolls and another 10 for soup to come out which never did I ended up cancelling and leaving. With all the phở places popping up in Mesa and Tempe I will go elsewhere. Also chopsticks and small bowl for soy sauce had old food stuck to them and pepper shaker had jam residue all over top. Yuck!
Holly B.
Évaluation du lieu : 1 Gilbert, AZ
Horrible horrible food! Spent a fortune to have it delivered through GrubHub and received crap! The pork was hard and tough. The fish sauce is sweet and nasty. Go to Saigon phở. It’s half the price and always great!!! Gotta go, my stomach is killing me!!!
Jennifer H.
Évaluation du lieu : 1 Henderson, NV
After confirming an Eat24 delivery order twice, I was told the restaurant misplaced my order and could deliver in 30 min, when it was already 30 min past my delivery time. I use the app frequently so can only assume it was the restaurant’s failure. After just arriving in town and with no rental car to go elsewhere to eat, their mistake was not a good start to my trip.
April H.
Évaluation du lieu : 1 Phoenix, AZ
Terrible experience. Its never a good sign when there aren’t cars in the parking lot. Its a worse sign when there is no on in the restaurant at 1 pm on a Saturday. Service was haphazard, the wait time for beverages and food was long(considering there was no one else in the restaurant). The vegetable phở was was merely ok, Prices were very high for food that was mediocre at best. When paying our tab, the owner overcharged us by $ 2/bowl and tried to short our change until my husband insisted she give us the correct amount. Bad news all around, they won’t be there long.
Victoria L.
Évaluation du lieu : 1 Mesa, AZ
Orange chicken was chewy and soggy, the flavor was disgusting. I will never eat here again.
Mark A.
Évaluation du lieu : 5 Mesa, AZ
Stopped by for the 1st time late lunch hour for a take out order. Ordered Basil chicken which was v good and a sweet and sour soup which was outstanding. Will be back.
Kim B.
Évaluation du lieu : 1 Santa Monica, Los Angeles, CA
Awful service. Not worth the hassle– called to check on our delivery order after 90 minutes and she says«oh yes we just got that in»… I said«but it’s been 90 minutes… Can we cancel»… She says«order is on its way!» and hung up on me :/
Alicia B.
Évaluation du lieu : 5 Scottsdale, AZ
Great food, great Phở Delicious sweet and sour chicken. Close to the house and they deliver
Brian M.
Évaluation du lieu : 5 Gilbert, AZ
I had the phở thai and it was delicious! I’m an american white guy so not an expert on viatnamese but I loved it. The broth was very flavorful. Of course, phở broth generally is made from the same basic ingredients, but I can tell they use their own unique recipe here because the broth has a slightly different(but equally delicious) taste compared to what i rememver at the other places around here where I’ve eaten phở. The restaurant itself was on the more casual side and service was good.
Erica C.
Évaluation du lieu : 4 Mesa, AZ
Great food! Nice atmosphere. The Phở is my favorite in AZ! Only complaint is that there is soooo much cilantro! Besides that, everything is AMAZING!
Shane W.
Évaluation du lieu : 5 Mesa, AZ
Very fresh and best orange chicken I have ever tasted. I tip them 10 bucks every time cause there so nice and the food is so damn good
J. N.
Évaluation du lieu : 2 Phoenix, AZ
We didn’t get phở, to be fair, but the bun cha gio was bleh. We ordered a rice dish too. Bleh!
Tin P.
Évaluation du lieu : 5 Tempe, AZ
The delivery was here within 25 mins. I read the others’ reviews and thought it might be really late(~2 hrs), so I was eating raw almonds waiting for my food to come. One other review said that the broth is bland. I don’t think so at all. Their broth comes close to recreate the Phở that I was raised on for 14 years, in Vietnam. And Phở isn’t really about meat. They have the options there to add more to it if you want.
Camilla L.
Évaluation du lieu : 5 Phoenix, AZ
I came here today for lunch and ordered broken rice with bean curd, spring rolls, and fried banana rolls with their chocolate dipping sauce. Loved the rice plate, it was cheaper than com thuan kieus and much more filling. The little old woman sat me and took care of me. She doesn’t speak much english but she was very nice and water game was on point. The spring rolls were normal and for 2 $ I couldn’t complain. Banana rolls were not what I expected. 4 pieces wrapped in wonton not tempura dipped and served with chocolate sauce. It was good but not very traditional. Overall for a small hole in the wall, stomach and wallet were very happy.
Jade N.
Évaluation du lieu : 5 Seattle, WA
Very big menu so this review only covers Beef Phở and other noodle dishes & wok items — please see pictures. Very yummy broth and noodle dish. However I only ordered beef — not a fan of seafood phở or vegan — those are not«traditional» anyway. As other reviews mentioned, veggie can be a hit or missed, but honestly putting sprout and sauces in your phở is never an oriental way to enjoy the soup — either the soup is made too salty it needs sprout or too watered down it needs sauces. To be right in the middle is very tough, and 5 stars for the broth is very important, I would name few places that also be able to do so is Phở Huynh in Rosemead CA and Phở Viet Anh in Seattle WA. Appetizer fresh made rolls were awesome and packed with ingredients — recommended 1.4 and 1.5. I personally don’t eat eggrolls so I didn’t try it — seems like I lucked out. However eggroll should belong to chinese kitchen. Vietnamese food are more on fresh rolls. Wok dishes & lunch special fried rices are very tasty — seems like they are specialized in wok dish — stir fried noodles and pan seared meat are very deep and subtle in flavor, double crunchy texture and very satisfying — I usually need to order extra egg on the side with wok dishes at other places but this place made it very moist without the cost of extra egg. Newly opened, Family owned and operated, However seems to be short-handed, hope they could make it and hire more help. Other Reviews seems to be hit or missed — would definitely recommend sticking to items that have high ratings. Side note for coffee: vietnamese coffee is made like espresso for you to sip, not to chuck down like americano. too bad this place don’t have banh mi otherwise customers can see the street-style of lunchtime of typical asian people. However the roast they use is usually not 100% arabica and the roasting method is different too. I never grasp the concept of good coffee but the way they serve here looks right to me. This place lacks bun bo hue, roasted duck noodle and other noodle dishes but believe me, it is hard to find a place with all super star noodle dishes — even in cold weather cities, they should just specialized in few and be good with it, like Phở Bamboo — they seems to understand their competitors lack Wok dishes and focus on specific part of the market.
Sharon H.
Évaluation du lieu : 1 Cypress, CA
Had delivery and requested sweet and sour(crab puffs without sweet and sour??) I know may seem petty but deal breaker. We order 2 orders and then requested it separately. Good thing I don’t tip until delivery!
Neo T.
Évaluation du lieu : 5 Tempe, AZ
I came back for a phở. Its aroma is sooo good. The Mama gave some pieces of grilled pork with new recipe. I dieee, it tastes heaven, seriously.
Angel Marie A.
Évaluation du lieu : 5 Tempe, AZ
If your looking for a mom and pop authentic Vietnamese restaurant thats served with a smile… this is your place. They happen to have an extended restaurant next door that offers vegan Thai/Vietnamese food, yet they will serve it to you on the phở side. :) Service has always been consistently friendly, atmosphere never crazy, so I like that. I love thier vegan phở, and also tofu rolls. Its in my hood and I’m grateful.
Ken G.
Évaluation du lieu : 4 Phoenix, AZ
1st time here and I must say the food was really good. Beef Phở can be ordered with«tender and rare beef» which is beef like found in most other phở places, but the«tender» beef is thick slices of really tender roast beef like meat. Very yummy! Spring rolls were awesome and full of ingredients. A few things to work on: temperature in dining area was too warm, soda machine was down so no Coke products and like some other phở shops they water down the sriracha & hoisin sauce, but here they went a little too far with the water. Family owned and operated, they were very nice and helpful. I will be back!
Crystal Claire H.
Évaluation du lieu : 3 Gilbert, AZ
This place used to be Blue Moon Vietnamese kitchen, and I guess they remodeled since they changed ownership. Reading all the vibes about this place, I decided to give it a try. I will start off describing the food: My phở is good and the broth tastes very authentic. It reminds me of the local Phở joints back in my home country. Service is great and proficient. Here comes the bad part: Fox News is broadcasted during my visit, mosquitoes are flying all over the place(I got bit at least 2 times), weird smell of heat ointment flowing in the air, and the ambiance of the restaurant is way too quiet which can make you feel awkward. I just wish that they had a decent location to grow their business.
Viet T.
Évaluation du lieu : 5 Gilbert, AZ
We have been here a number of times and have not been disappointed yet. Had the bun rieu and the vermicelli bowls and phở and it was yummy. And service is good also.
Chris S.
Évaluation du lieu : 2 Rancho Cucamonga, CA
BTW, the phone number is a cell phone, and their VM box is full… If you’re trying to find your food, you might have to drive down there…
Robert L.
Évaluation du lieu : 5 Tempe, AZ
This is my second time here in the last few days. I came in just a couple days after they opened to experience their veggie phở and see if we could be friends :) I was completely blown away by the flavor and the quality of the broth, as well as the variety and amount of vegetables present. This is the real deal! Authentic Vietnamese cuisine by people who give a damn about good quality flavor and consistency. Also ordered their fresh rolls with tofu, they have generous portions of fresh mint which greet the palate with a bold hello! The peanut sauce is more hoisin flavored than peanut, but still delicious with some sriracha on it! I’m back for the incredible phở, round two… lets see if they can bring the same experience!
Amanda S.
Évaluation du lieu : 5 Mesa, AZ
Absolutely friendly and inviting atmosphere and service! The food speaks for itself. The food is fresh and is served hot and with a warm smile! If you’re in the area, you MUST stop in for a quick bite. The prices are very reasonable considering how much you’re getting. Perfect mix of quality AND quantity!