The staff is friendly and sympathetic. Too bad Dr Sawyer was not. He wouldn’t listen to my concerns, he’s rude, and has no bedside manner. He will not warn you, or apply numbing medicine before a liver biopsy, I almost passed out from the pain! I was in the hospital for awhile and he said that my insurance company wanted me discharged WAY before I was ready. I called my health insurance and they said no such thing-I could stay in the hospital as long as I wanted. Heaven help anyone who trust this guy.