Very slow service. There was only one person in front of me at the drive thru and they literally took 15 mins to get the food out. I ordered off the menu so nothing custom that should have taken that long. Also it has a Cinnabon attached so I assumed they would have iced coffee like the Cinnabon does however they do not. I was disappointed to hear that they will only serve hot coffee.
Michelle J.
Évaluation du lieu : 2 Phoenix, AZ
I have not been to a Schlotzsky’s since I moved back from Oklahoma City. There are so many other restaurants in the valley, I just never went back to Schlotzsky’s. I remember when the meat on the sandwich was thicker than the bread. I don’t know if the quality has declined, or if it is just this location. I ordered a turkey guacamole sandwich and the only meat on the sandwiches one little glob in the middle and that’s it. I ended up throwing half of my sandwich away because it was all bread. Looking through the photos at this location, it seems that this practice is fairly consistent within all of the sandwiches that come out of there.
Samantha L.
Évaluation du lieu : 4 Portland, OR
My husband and I(who are new to Az.) found this place by accident(we where going to home depot). My husband loves the fact that he can customize his size of sandwich depending oh his hunger level that time. I like the flat bread pizza, although they over do the balsamic drizzle a little. Chicken soup was really good. We took our son when he moved to Az. Later on and he was impressed as well.
Christa L.
Évaluation du lieu : 3 San Tan Valley, AZ
It’s time to update my review. We decided to give this location another try and believe it or not, the girl behind the counter was even grumpier than the first time. I really can’t give four stars to an establishment with such horrible customer service. In addition, my son ordered a bbq chicken and jalapeño pizza, which he said was horrible. He only ate two slices and was done. My daughter ordered broccoli and cheddar soup that was delivered with cold spots throughout the bowl. Not cool. Why the three stars? Because the sandwiches are pretty darn good!
Bill B.
Évaluation du lieu : 2 Tempe, AZ
I tried the Pizza here. Was so disappointed, don’t bother, not good.
Nique'e M.
Évaluation du lieu : 4 Honolulu, HI
It’s our first time here and the cashier of this place needs to be re-trained. Not even a smile, welcome or thank you! She was so rude didn’t even bother to get her name because it’s not even worth knowing. I’m sorry Carlos you did awesome with customer service, thank you for making our first visit very welcoming all four stars are for your awesomeness!
Joe O.
Évaluation du lieu : 4 Westwood, NJ
The place was completely empty on this Saturday dinner hour. Service was friendly and helpful. My order was prepared quickly. I sampled the soup that I wound up ordering. Very tasty cheddar broccoli. The chipotle chicken on sourdough was fresh and delicious. The texture of the bread was perfect. Too full to eat my Cinnabon dessert, but look forward to it soon. How could my experience be any better? About 2 bucks less!
H. S.
Évaluation du lieu : 2 Chandler, AZ
The food is OK, the service is not. They were not serving many items on the menu. Their ice cream was super runny and they didn’t offer to make it right, no discount, no apology, nothing.
Michele F.
Évaluation du lieu : 2 Tempe, AZ
Got the California Chicken Wrap. It tasted funny and smelt like fish. So when I took it up to the they offered to make me a new one. Are you kidding me!!! No I would not like another fishy smelling chicken sandwich to which I was informed they don’t do refunds. So what did I want. So I got the pizza. Which is good.
Melody A.
Évaluation du lieu : 5 Mesa, AZ
Man this place is good! I got a beef and cheese on sourdough. I ordered a medium, but holy cow it can feed 2 people! I’m very picky about roast beef, and I theirs is excellent. I can’t wait to take my sons and hubby! The only issue I had was the very low clearance in the drive thru. I have a super big conversion van. They really don’t need it, and it was a little annoying until I noticed I could sneak past ;) I’ll be back for sure.
Emilia B.
Évaluation du lieu : 5 Queen Creek, AZ
Seriously… Best food ever. First time trying it. My dad just took me out for lunch there. Definitely my new comfort food!
Nina H.
Évaluation du lieu : 4 Phoenix, AZ
Always live this place. Some of the staff isn’t super friendly though. And I don’t like how their menu is lacking. But always delicious!
Scott B.
Évaluation du lieu : 5 Chandler, AZ
Something about the original Schlotzsky’s. I think it is the sourdough bread. They don’t try to biggie size the meat or anything else. It seems to be a perfect combination of ingredients to stock in my mind as my only fast food solution when I’m in a pinch for time.
Miss M.
Évaluation du lieu : 4 Mesa, AZ
Have never ordered anything off of the Schlotzsky’s menu here. I come here for Cinnabon. Restaurant is decent and clean, not immaculate. The staff is ok. Cinnabon is pricey, but that’s nothing new. Way yummy though!
Kaya G.
Évaluation du lieu : 5 Miami Beach, FL
How yummy can fast food be? Real yummy! As a first timer to this brand, my arrival to Phoenix was late at night. The name threw me off being an east coaster I was thinking bagels and lox! However I was greeted by an array of salads of colors and variety which made me super happy! I chose the turkey avocado Cobb, hold the eggs please and a carvel swirl(yes! That makes me über happy!) Pricing was marvelous(damage was under $ 12) and the girl handling the counter was very sweet! With the variety of sandwiches and salads I’ll be sure to visit again, as my salad was fresh, yummy and definite kudos for not throwing dressing into it — to go — thus not providing a soggy lettuce fest by the time I would get back to my hotel room! I would love to see them on the east coast. 5 star yumminess all around!
Chris E.
Évaluation du lieu : 4 Gilbert, AZ
I love my Schlotzsky’s. Great place to stop for lunch, awesome sandwiches. Schlotzsky’ has been one of my favorite lunch spots since the 80’s.
Valerie M.
Évaluation du lieu : 3 Tempe, AZ
Small Santa Fe for me, a Chicken Cordon Bleu for my son, and we’re sharing a Mini Pecanbon. Service was kinda slow for 230 pm but I noticed business picked up significantly in the drive thru about 15 minutes later. I got some strange piece of something in my sandwich and the manager on duty sorta explained what it was and offered to make me a fresh sandwich. I declined the remake and told her it was alright but wanted to let them know. She was more than willing to make it right. :-) The Cinnabon just aren’t nearly as good as they were when they had them in Fiesta Mall, Smitty’s(even their day old), or Chandler Mall. Dough doesn’t seem cooked thoroughly and even on the Minions you get an almost mushy center. :-(I suppose it’s just as well cuz i don’t need to be eating anymore of that stuff. I like Schlotzskys, but so glad it isn’t so close to home because I know I would get burned out on this stuff.
Brandon D.
Évaluation du lieu : 1 Mesa, AZ
The worst place I have ever been to. I have always loved cinnabon and I finally found one by my house. I ordered one and they put it in the microwave I can only imagine how old it was. It was so disgusting and hard and crunchy. I ordered a ice cream cone as well and the picture on the menu showed the biggest ice cream cone I have ever seen and I ordered it and paid $ 4 for it and the lady hands me one of the smallest cones I have ever seen. And I paid $ 4 for this! I was so distraught and I asked for a bigger one and she literally dumped the old one into a new cone and then added maybe a half inch more ice cream. I am so upset false advertising at its finest. On top of that they were the rudest girls I have ever met. Will never be back and I will be contacting corporate.
Jeff B.
Évaluation du lieu : 5 Phoenix, AZ
First time here. 11:30 on a Tuesday morning and it’s only ¼ full. Where is everyone? Sat by the drive thru window and that line was busy and crawling. Too bad. Maybe that’s where everyone is? Ordered the Angus beef and cheese on jalapeño cheddar bread. It arrived in 7 mins. Bread was fresh(toasted), produce crisp and the meat was heated-all good. Not as much meat as, say, Port of Subs. Tasted good tho. Good table side hot sauce. Gave it a nice kick. Good touch guys. I recommend the beef and cheese sandwich. It was tasty and filling.
MaryLou D.
Évaluation du lieu : 3 San Diego, CA
The girl behind the counter was nice. The Cinnabon was not nearly as good as I expected. Where was the carmelized sugar crunch and flavor? The yeasty goodness of a fresh cooked roll? The sugary crunch of the glazed icing on top? All sadly lacking. It was more like rolled up white bread with Karo syrup and cinnamon over and in it. It didn’t taste horrible. It just wasn’t wonderful, except for the candied pecans. For the same price I could buy a whole bag of them. I had a mini Cinnabon a few years ago and it was pretty good, albeit very sweet. This one wasn’t anything I’d go rushing back for. Three stars for cleanliness, friendliness and the fact that they still serve Carvel ice cream even though it isn’t advertised. If I’d known this I would’ve been back sooner. I haven’t been here since they changed the sign from Carvel to Cinnabon a couple of years ago.