Spay Neuter Clinic: Mesa

Just got back from vaccinating and micro chipping my dogs. I usually make the trip out to the Humane Society but I searched for something closer this time and figured I’d give this clinic a try.
I got in at 6:20am with three pets in front of me, and was out by 6:40am; with my TWO dogs fully vaccinated and microchipped. I felt awful because I forgot their collars in my other car, but the staff was super patient with me.
From receptionist, to vet techs, to veterinarian… everyone was very gentle & loving with my pups, friendly, knowledgable, and helpful. Much friendlier than I’d be if I were dealing with the public at 6am.
2 dogs fully vaccinated and microchipped for $ 142? You can bet I’ll be back for my dogs’ dental cleanings, not to mention all their vaccinations. I’ll definitely be recommending this to everyone at the dog park & all the other fur-​parents I know!
Thank you millions!!!

let me tell you about my experience at the Spay/​Neuter clinic this morning located on the NE corner of Gilbert Rd in Mesa, AZ. I’m not one to overreact or complain about virtually anything. I’ll start from the beginning. This past Monday on 12/​14, I took my pug/​Boston terrier to get spayed. This particular clinic was highly recommended in the past so I felt comfortable taking her. Everything went fine, took her home, gave her the required medication that they had provided me with for the next 3 days. Yesterday I began to notice that there was a slight discharge, a little pink but mostly fluid. I called the clinic at around 12 pm and the person I spoke with said that’s normal. The drainage is due to her uterus removal but let me know that I can bring her in tomorrow between 6:30 am — 8:30 am if I’m still concerned. Okay. I kept an eye on her the rest of the day, everything seemed to look about the same. This morning at 6 am, the area was completely swollen and now I’m extremely concerned so I rushed to the clinic where approximately 20 – 30 people were ahead of me. I knew the drill; sign in and wait. I made the terrible mistake of forgetting her leash at home so I’m kicking myself for being in such a rush to get here. So I’m holding her while trying to fill out the same damn paperwork I filled out on Monday but I’m compliant and do it anyway. There was a sweet woman and her daughter that helped me while I filled out the paperwork. Suddenly, Dolly begins to bleed PROFUSELY EVERYWHERE. I’m clearly in a panic at this point so I scramble to the front desk begging to be seen sooner. The person at the front desk had the AUDACITY to say NO. I HAVE TO WAIT IN LINE LIKE EVERYONE ELSE. The people behind me ALL back me up saying that I can go in front of them. He said NO «that’s not how the system works». I’m completely dumbfounded by this statement and I feel as though that I may throw up. I respond to him saying «why does the system have to come before humanity???» Tears are streaming down my face and I’m in complete panic mode because my dog is in pain and I can’t do anything to help her and no one at this facility cares about the wellbeing of an animal in an emergency state because again, THATS NOT HOW THE SYSTEM WORKS. He then implies that I’m verbally abusing him and tells me to not speak to him in that way. Please note, not one shred of profanity was used while communicating with this individual. I begin thinking of every emergency vet in the area that I could take her to when he recommends a place to go to but they don’t open for another couple of hours or I can come back at 11 am to be seen. I’m sorry but WHAT ARE YOU THINKING BY SAYING THIS? Do you expect me to improvise how to keep my dog from getting an infection due to the NON STOP bleeding for several more hours??? «Please for the love of God, put yourself in my position for a second and understand how critical this is», I said to him. «Okay let me ask the doctor». He initially stated that they said no and I have to wait in line. I can’t believe what I’m hearing. He then comes back a minute later and let’s me know that I’ll be the next in line. YES! THANK YOU!!! So I wait. The next person is called… then the next… And the next… I was obviously not on the top of the list. At this point, my sweater and my shoes and the floor and just covered in blood. I’m shaking from anxiety and pure anger. To conclude this NIGHTMARE, I was seen 45 minutes later where they stapled her shut again and proceeded to blame me for her condition. I have to go back in 10 – 14 days but I would rather pay another clinic $ 400 to remove the staple than to ever step foot in that facility ever again. If you live in the Gilbert/​Mesa area, DO NOT support this establishment.
I was asked to update my review. So here’s an update:
Their staple on Friday resulted in an infection. I had to take her to the emergency vet. I tried to contact the woman from corporate but no response. No one should ever support this place. I’m disgusted beyond belief

Our Mini Schnauzer is up to date on her shots, except for Bordetella so she can visit a doggie day care. We were referred here by the doggie daycare and I am very happy with the service. I called ahead and found out that they do walk in vaccinations from 6:30 to 8:30. We got there at 6:45 and while the waiting room was full, we only had to wait 30 minutes. When it was our turn, we were in and out quickly. Thank you for the efficient service!

My experience here has been horrible. I took my dog in to be spayed earlier this week and the poor dog developed an infection. I called concerned trying to schedule a recheck yesterday and was told that the pinkish discharge from the incision was normal. The discharge got worse throughout the day so I called back and was told to bring her in this morning. Dr Archuleta checked my dog and blamed the infection on the poor aftercare we have been providing. I get that some people may not follow through on care, but that simply wasn’t the case in this situation. I also found it disturbing the way that the Dr treated her staff (very demeaning in her communication style in front of clients). The final straw was her being snappy with my 6-​year old daughter that was accompanying me.
I will say that Jaime at the front desk and Katrina, one of the vet techs were phenomenal. Katrina handled an uncomfortable situation with her boss very professionally after noticing that I had become upset. She compensated very professionally and respectfully by asking questions and providing more explanation without being disrespectful to her boss or making me more uncomfortable. Additionally, Katrina was very gentle with my super nervous puppy! Thanks Katrina!!!
Due to the poor service provided and Dr Archuleta’s lack of interest in understanding the situation with my dog along with her horrible «bedside» manner, we will not be returning.

If your dog looks overweight, don’t bring it there. Doc doesn’t like operating on dogs who seem overweight. Other than that they do the simple shots for a good price.

When making an «appointment» you are not told that really it’s not an appointment. They do tell you that it’s check in, but they don’t tell you that from the time you check in to the time you get to see the vet can take up to an hour or longer. Also the guy at the front desk is somewhat rude. The price I’m paying isn’t that great either. The only good thing is the location is close to me. If I would have to do it again I would go to another location.

I have taken my 2 rat terriers here every year for their vaccines for the past 9yrs. Dr Archuleta Is really busy with vaccines and speaking with animals parents regarding their pets spay or neuter, even though she is extremely busy in the morning she still takes time out for your pet and does not rush through anything.
Prices are great and no exam or office fees, helps when you have multiple pets!
Both of my boys were neutered here and their surgeries went great with no problems! Each year their vaccines turn out great as well, no problems.
I would recommend the spay and neuter to anyone in a heart beat for good customer service, a knowledgeable Veterinarian, and low prices. even if you already have a vet you will save money!
Just arrive early enough. worth the wait!
Tiffany

Don’t let the discount price fool you, this place is top notch. After my visit here to get our new puppy spayed, I was very happy with the end result. The people were nice and friendly, and I’m not just talking about the Vet and staff, I am talking about about the customers waiting with you in the lobby. That’s because the only problem with this clinic is the 90 minute or more wait to see the vet and get a mini check up on your pet, and everyone in there is in the same boat. We all talked about our pets and exchanged stories (and even held and petted each others pets) to pass the time.
Of course, once it was my turn and i got my time with the vet, she was very thorough and friendly and really made me feel like my puppy was in good hands. The operation went smoothly, she was back to running around and playing like crazy within 24 hours. I highly recommend this place, for both the price and quality of service.

It was $ 20 to neuter my male cat, they require you to pay $ 15 for pain medication, but they DO NOT give you a cone for the cat, it was an extra $ 30, which I was upset about seeing as you are told to keep the cat from licking down there for 5 days. I do sleep! I do have a job! I can’t watch him ²⁴⁄₇.
The line was preeeeetty long, too, to drop him off and to pick him up, but for the price I paid, it wasn’t bad.
Also, when I finally got him home, the entire back half of him was soaking wet with water. I called back and they said they must not have had time to dry him seeing as I came sooner than expected (they give you a time frame from 4 – 5 to pick up your cat and I came at 4:30, I’m not exactly sure how that’s sooner than expected). There is a little red bubble like thing coming out of my cat’s ballsack, which I also asked about. They said it was normal, but I could come back in to sew it up better (my bf did not want to go, he said he was fine, so we didn’t end up going).
All in all though, I’m happy with the price I paid. If anyone else wants that price, go to
!

This place is pretty good. It’s gets crowded but it’s moves. Went there to get a shots for my pitbull. Quick and good customer service. Price for the shots is pretty cheap. I would that my other dogs here. Today was my first visit. The early you go the early you finished. It’s a first come, first serve basis. It’s not too bad. Very good.

This place is a specialty clinic. They know what they are doing and do the same thing everyday. Get there early. All dogs are checked in and front door is closed before all surgeries are conducted. I dropped him off 7 am. Picked him up 3 – 4 pm. My dog recovered successfully the next day was like it never even happened. Have faith in the process if you need a low cost solution. Out experience was perfect as so was the cost.

Great place to vaccinate your pets. Much cheaper than most vets. Buts it first come, first served. The trick is getting the paperwork early and filling it out before you get there.

You definitely get what you pay for. I took everyone’s advice and showed up to get my puppies vaccinated at 5:45 a.m.This part was actually the best part of my whole experience seeing as I was first in line. I had to take my 4 young kids with me because my husband works very early in the morning. The clinic opened at 6:15 and we really didn’t have to wait very long to be seen. As soon as I was taken back I was promptly told that my children could not touch anything or move around at all. ok, fair enough. I wasn’t planning on letting them trash the place. Then the dr commented on the fact that I should have brought four more leashes. I want to mention that my kids were doing absloutly nothing wrong. They were honest to goodness just standing there. My daughter mentioned that they were mainly out door dogs. The dr snapped at me asking why we even had dogs. I assured her they were inside quite a bit as well. Then I mentioned she seemed crabby. She apologized (kind of) and said she just wasn’t used to children. Well, welcome to the public lady. Kids are a part of life.
I asked a question about the frequency of the shots and she looked at me like I was an idiot and said she had just told me the answer. obviously not well enough because I was still confused.
Over all the price is right and if you get there by 5:45 the wait is not so bad. But the customer service is awful. I will not be going back.

We recently took our American Bulldog in to be spayed, and overall were pleased with the results.
Pro: Very Low Prices, Several Services Offered, One Day Service: For only $ 180, we were able to get our 68 pound dog spayed, all of her vaccinations up to date, her nails cut, and plenty of pain medication to last for several days. I simply dropped her off in the morning, and picked up early evening (5 pm). It’s been a week and so far, so good!
Con: Poor Customer Service, Up-​Selling, Crowded: Because of the low prices, this place is packed! You can drop off your pet anytime between 6:30 (6?) and 8:00 am. Make sure you get there as soon as they open! It truly is «first come, first serve», and you’ll wait with your pet until they call you to the back room. The guy working the desk was short, unsmiling and brisk. However, there were animals everywhere, it was 6 am, constant barking, and he was the only person there to handle it all — no easy task! When you do meet with the Vet and the assistants, they will try to sell you other services. Personally, I didn’t mind because the prices were so much cheaper than at our vet (vaccinations, nail trimming, etc.) If you don’t need/​want anything other than what you made the appointment for, simply decline.
It has since been a week, and our little girl is doing great! Her stitches are healing nicely (get your own «cone”/no lick collar — they don’t provide one), and she is back to her normal self. There is nowhere else, for the price, that we could have had all that work done. They are certainly not warm and friendly, but in the end, they do their job, which is really all I wanted. Chloe (our dog) gets plenty of loving at home, so it’s all good!

I’ve had 3 animals altered at this clinic and will not be going back. The only thing decent about this clinic is their prices. Just because your prices are «low» doesn’t mean you get to lack in customer service. I understand they are trying to get in a high volume of animals a day but that doesn’t mean you should lack compassion because you are tired and over worked, you’ve chosen to run your clinic this way. «Dr.Archuletta» is a very rude woman. Grabbing my cat roughly out of her carrier and tossing her blanket on the floor… is that necessary? You couldn’t place it on the table? Trying to talk to her about my cat having a broken tail bone but her tail does work, she didn’t even bother to acknowledge I was talking to her or even look at me. Then proceeds to tell me the training collar I have on my dog is inappropriate, again not ever looking at me but rather just ranting as she’s taking it off my dog and tosses is on the floor. Excuse me? No one asked you your opinion about my dogs training collar. That’s what my dog trainer is for. Why don’t you stick to what you know rather than spewing out nonsense on a subject you are clearly not educated on. I used to refer this clinic, but no longer will. I have my own small business and understand the importance of customers service. I was looking to save a couple bucks but in the end it wasn’t worth it. I will only be going to my REAL vet from now on. There I know that she actually likes her job and cares about me and my animals. That, I’m willing to pay for!

I have yet to go to this vet but I just scheduled my appt for my 5 mo old female Pitbull… The reason I am leaving this review now is because everyone seems to complain about the vets trying to sale them things… WELL THINK ABOUT IT — your getting your dog spayed/​neutered for dirt cheap compared to other vets… They are making hardly any money, makes sense to me that they try to get people to buy more… If you had a business selling things for much cheaper than others wouldn’t you aim to sale packages and extra products… COME ON… They are doing nothing wrong… Simply say no and get over it… Gees.
I WILL MAKE ANOTHER REVIEW AFTER MY PUPPY’S APPOINTMENT SOON.

The prices and care delivered at this Spay & Neuter clinic are acceptable. However, I didn’t like how the vet tried to sell me on services I clearly didn’t need. For example, she tried to convince me to have my dog’s nails clipped when I had just clipped them 2 days ago myself. I far prefer the Spay & Neuter clinic in Tempe. Everything that’s good about this clinic is good over there, but they’re more professional. I gave the clinic in Tempe 5 stars.

We recently adopted a throw-​away kitten someone left in our neighborhood and the time has come for her to be spayed. I was shocked at the prices asked by the vet places I called. After more web searching, I found the Spay & Neuter Clinic (925 S Gilbert Road in Mesa). While the office is not real fancy, it was clean and efficient. The vets and staff are caring and concerned — The animals are the center of their attention. Believe me, I would never leave my pet at a place I didn’t feel «good» about. The Spay & Neuter Clinic gave Kitten all her shots, tested her for FIV/​Leukemia, and spayed her. The cost was about ¹⁄₃ of what other veterinarians charge! I’ve found there are several locations around the valley. We all need to do our part — the best way to prevent unwanted pets is to spay/​neuter your own pets!